Arthur J. Gallagher
Arthur J. Gallagher

63 Gallagher Client Service Associate Jobs Hiring Near You

Overview The Client Service Manager (Account Manager) is a pivotal role responsible for delivering ... Arthur J. Gallagher (AJG). How you'll make an impact * Serve as the primary point of contact for ...

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Arthur J. Gallagher Jobs Information

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

What jobs make 3000 a month without a degree?

A Client Service Associate typically earns less than $3,000 monthly, but roles such as sales representatives, administrative assistants, or delivery drivers can reach or exceed this income level without a degree, especially with experience or commissions. These jobs often require strong communication skills, customer service abilities, and sometimes certifications or licenses depending on the industry.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What is it like to work at Gallagher?

Gallagher is a global insurance brokerage and risk management firm that values a collaborative and innovative work environment, prioritizing employee engagement and professional development.

The company's team structure is often described as dynamic and diverse, with various departments and specialized teams working together to deliver comprehensive solutions to clients. Gallagher's work environment is characterized by a mix of in-person and remote work arrangements, allowing employees to balance flexibility with collaboration and social interaction.

Working at Gallagher may appeal to individuals seeking a challenging and rewarding career in the insurance and risk management industry, with opportunities for professional growth, mentorship, and global networking.

Do workers at Arthur J. Gallagher & Co. get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Arthur J. Gallagher & Co. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and May 2026.

At Arthur J. Gallagher & Co., are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Arthur J. Gallagher & Co. affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Arthur J. Gallagher & Co.?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Arthur J. Gallagher & Co. worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and September 2025.

Do Arthur J. Gallagher & Co. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it for Arthur J. Gallagher & Co. workers to change shifts?

Most people find it easy to change shifts.
92% of people report that it’s easy to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at Arthur J. Gallagher & Co.?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Arthur J. Gallagher & Co. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and September 2025.

Do workers at Arthur J. Gallagher & Co. do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
74% of people report that they don’t do extra unpaid work.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at Arthur J. Gallagher & Co.?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Arthur J. Gallagher & Co. good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
84% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Arthur J. Gallagher & Co. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Arthur J. Gallagher & Co. get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Arthur J. Gallagher & Co.?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Arthur J. Gallagher & Co. enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Arthur J. Gallagher & Co. recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Arthur J. Gallagher & Co.?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Arthur J. Gallagher & Co.?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Arthur J. Gallagher & Co.’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Arthur J. Gallagher & Co. is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and May 2026.
Client Service Manager - Commercial Lines

Client Service Manager - Commercial Lines

Gallagher

Upper Arlington, OH • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

174th of 259 rated insurance


Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we’re looking for a Client Service Manager to join our Commercial team. In this role, you’ll work closely with clients and colleagues to provide exceptional service and deliver tailored insurance solutions. You’ll help build strong relationships, solve challenges, and ensure every interaction both internally and externally adds value. This is your opportunity to grow your career while making a meaningful impact. 

You’ll play a key role in supporting and leading efforts to deliver high-quality solutions to our clients. From managing renewals to mentoring team members, you’ll help ensure client needs are met and compliance standards are upheld. 


How you'll make an impact
  • Manage the renewal process by gathering client information, analyzing their needs, and helping deliver timely, tailored solutions.
  • Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage. 
  • Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
  • Help your team address client risk management needs through consultative conversations and personalized strategies.
  • Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional growth.
  • Conduct regular audits to ensure compliance with regulations and maintain high service standards.
  • Maintain accurate and up-to-date client and policy data using Gallagher’s systems.
  • Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
  • Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.

About You
  • Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience
  • OR-
  • High School degree/GED with a minimum 8+ years client service and/or claims management experience.
  • A Property and Casualty Insurance License.
  • Proficiency in Microsoft Office.
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher.

#LI-ES3

#LI-Remote

#ID-2026-53410


Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Qualifications:
  • Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience
  • OR-
  • High School degree/GED with a minimum 8+ years client service and/or claims management experience.
  • A Property and Casualty Insurance License.
  • Proficiency in Microsoft Office.
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher.

#LI-ES3

#LI-Remote

#ID-2026-53410

Education:UNAVAILABLEEmployment Type: FULL_TIME

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