Arthur J. Gallagher
Arthur J. Gallagher

66 Gallagher Client Service Associate Jobs Hiring Near You

Overview The Client Service Manager (Account Manager) is a pivotal role responsible for delivering ... Arthur J. Gallagher (AJG). How you'll make an impact * Serve as the primary point of contact for ...

Overview Arthur J. Gallagher is seeking a dynamic and experienced Executive Benefits Producer to ... and service associates to ensure a seamless client experience. * Work with carrier partners to ...

Client Service Associate

Evansville, IN · On-site

$13.75 - $19/hr

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating ... The Client Service Associate I contributes to key business outcomes such as client retention ...

Client Service Associate

Batavia, NY · On-site

$13.75 - $19/hr

Introduction At Gallagher, we help clients face risk with confidence because we believe that when ... Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In ...

Client Service Associate

Batavia, NY · On-site

$13.75 - $19/hr

Introduction At Gallagher, we help clients face risk with confidence because we believe that when ... Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In ...

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Arthur J. Gallagher Jobs Information

What is it like to work at Gallagher?

Gallagher is a global insurance brokerage and risk management firm that values a collaborative and innovative work environment, prioritizing employee engagement and professional development.

The company's team structure is often described as dynamic and diverse, with various departments and specialized teams working together to deliver comprehensive solutions to clients. Gallagher's work environment is characterized by a mix of in-person and remote work arrangements, allowing employees to balance flexibility with collaboration and social interaction.

Working at Gallagher may appeal to individuals seeking a challenging and rewarding career in the insurance and risk management industry, with opportunities for professional growth, mentorship, and global networking.

Do workers at Arthur J. Gallagher & Co. get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Arthur J. Gallagher & Co. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 87 people who took the Breakroom Quiz between December 2024 and July 2026.

At Arthur J. Gallagher & Co., are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Arthur J. Gallagher & Co. affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 49 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Arthur J. Gallagher & Co.?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2025.

Do workers at Arthur J. Gallagher & Co. worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and February 2026.

Do Arthur J. Gallagher & Co. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it for Arthur J. Gallagher & Co. workers to change shifts?

Most people find it easy to change shifts.
93% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at Arthur J. Gallagher & Co.?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 80 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Arthur J. Gallagher & Co. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and February 2026.

Do jobs at Arthur J. Gallagher & Co. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at Arthur J. Gallagher & Co.?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 86 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Arthur J. Gallagher & Co. good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Arthur J. Gallagher & Co. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 87 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Arthur J. Gallagher & Co. get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Arthur J. Gallagher & Co.?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 81 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Arthur J. Gallagher & Co. enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 69 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Arthur J. Gallagher & Co. recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 90 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Arthur J. Gallagher & Co.?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Arthur J. Gallagher & Co.?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Arthur J. Gallagher & Co.’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
66% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Arthur J. Gallagher & Co. is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 79 people who took the Breakroom Quiz between December 2024 and July 2026.
Client Service Supervisor

Client Service Supervisor

Gallagher

Upper Arlington, OH • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago


Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

182nd of 281 rated insurance


Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

At Gallagher, we help businesses grow, communities thrive, and people prosper. As a global leader in insurance, risk management, and consulting services, we’re united by a commitment to excellence and a culture defined by The Gallagher Way. 

We’re looking for a Client Service Supervisor to lead a Commercial team that delivers high-quality, efficient service to clients. Reporting to the Client Service Director, you’ll play a key role in shaping the future of our branch by driving client satisfaction, retention, and operational success. 

In this role, you’ll lead a team of Client Service professionals, mentoring them through continuous learning and development. You’ll use your industry knowledge to improve client retention and satisfaction while ensuring our services deliver real value. By leveraging technology, you’ll enhance productivity and quality, and you’ll manage multiple priorities to keep projects on track. Your leadership will cultivate a culture of performance and continuous improvement, helping your team and our branch achieve its goals. 


How you'll make an impact
  • Supervise and mentor a team of Client Service professionals, providing guidance, feedback, and support to help them grow and succeed.
  • Oversee the renewal process, ensuring timely and high-quality delivery of tailored solutions to clients.
  • Collaborate with the Branch Manager and Client Service Director to align team goals with branch strategy and operational success.
  • Identify opportunities to improve client retention and satisfaction by analyzing client needs and recommending additional services or coverage.
  • Conduct regular audits to ensure compliance with regulations and maintain high service standards.
  • Manage and maintain accurate client and policy data using Gallagher’s systems, ensuring all information is up-to-date and accessible.
  • Leverage Gallagher’s technology to streamline processes, enhance productivity, and deliver exceptional results.
  • Balance multiple priorities effectively, ensuring all tasks are completed on time and meet client and business expectations.

About You
  • Bachelor's degree with 5+ years client service and/or claims management experience, or, high school degree/GED with 10+ years client service and/or claims management experience. 
  • 1+ years supervisory experience, with a proven ability to mentor and develop team members.
  • A Property and Casualty Insurance License.
  • The ability to explain complex issues in simple terms and communicate effectively with clients and team members.
  • Experience designing and implementing productivity and service improvements is a plus.
  • A collaborative mindset and a commitment to delivering results.

#LI-ES3

#LI-Hybrid

#ID2026-55383


Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Qualifications:
  • Bachelor's degree with 5+ years client service and/or claims management experience, or, high school degree/GED with 10+ years client service and/or claims management experience. 
  • 1+ years supervisory experience, with a proven ability to mentor and develop team members.
  • A Property and Casualty Insurance License.
  • The ability to explain complex issues in simple terms and communicate effectively with clients and team members.
  • Experience designing and implementing productivity and service improvements is a plus.
  • A collaborative mindset and a commitment to delivering results.

#LI-ES3

#LI-Hybrid

#ID2026-55383

Education:UNAVAILABLEEmployment Type: FULL_TIME

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