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Do workers at FullBloom get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and March 2026.

Does FullBloom pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and February 2026.

At FullBloom, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and March 2026.

Do people get paid time off at FullBloom?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at FullBloom worry about hours?

Some people worry about getting enough hours.
43% of people report they worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2025.

Do FullBloom workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2025.

How easy is it to get time off at FullBloom?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

Do FullBloom managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and July 2025.

Do jobs at FullBloom spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and July 2025.

How easy is it to take sick days at FullBloom?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at FullBloom good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people at FullBloom feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at FullBloom get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at FullBloom?

Most people feel stressed here.
93% of people say they often feel stressed at work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at FullBloom enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at FullBloom recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at FullBloom?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at FullBloom?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think FullBloom’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how FullBloom is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

What other companies are hiring for Network Administrator jobs?

What are the most popular jobs at Fullbloom?

Infographic showing various Network Administrator job openings at Fullbloom in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, and 50% Remote job distribution.

Technical Support Specialist (L2)

CharacterStrong

Auburn, WA • On-site

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Position Description: The Technical Support Specialist (L2) provides advanced technical support to CharacterStrong customers, ensuring the timely resolution of escalated issues that cannot be resolved by Level 1 support. This role requires strong troubleshooting skills, excellent communication, and a solid understanding of contemporary IT systems. The specialist will work closely with internal Technology teams-including Product Management and Engineering-to maintain service quality, minimize downtime, and deliver a consistently positive support experience. The position is customer-facing and includes managing customer support inboxes and handling inbound support calls.
CharacterStrong's Background & Mission
CharacterStrong, a FullBloom Company, is a fast-paced, tech education company that makes PreK-12 digital, social-emotional learning curricula and offers professional learning opportunities to support schools with implementation. There's currently a team of more than 130 full-time employees and over 40 contractors and interns collaborating to bring this work to life. Our mission is to create a more loving world by equipping educators with tools to teach the critical social, emotional, and character skills necessary to foster a more empathetic, connected, and generous world. In less than 10 years, our aim is to have reached 50 million students and over 2 million educators. We were ranked by INC. as the 449th fastest-growing private company in the country.
At CharacterStrong, you will have the opportunity to positively impact education, both in the United States and internationally. CharacterStrong employees offer their innovation, dedication to excellence, and compassion to help produce transformational curricula and professional learning for educators.
CharacterStrong's Company Values & Norms
  • We Produce Excellence - Producing timely, quality results and consistently asking the question, "How can we make this 1% better?"
  • We Take Full Ownership - Taking the initiative to drive work forward, demonstrating responsibility when things do not go according to plan, and proactively closing identified gaps.
  • We Practice Kindness - Exercising inclusion, care, and empathy with others, balancing honesty with compassion, and cultivating the well-being of self and others.
  • We Problem-Solve - Identifying issues, analyzing for understanding, and taking action to implement the best possible solution.

Key Responsibilities
    • Troubleshoot and resolve advanced technical issues related to operating systems (Windows, macOS, Linux), user accounts, security permissions, and device configurations.
    • Support enterprise applications such as Microsoft 365, collaboration tools, and line-of-business systems.
    • Administer and troubleshoot Active Directory, Group Policy, and identity/access management tools.
    • Assist with network connectivity issues, including VPN, Wi-Fi, and basic switch/router configurations.
    • Document troubleshooting steps, resolutions, and knowledge-base articles for recurring issues.
    • Monitor and manage assigned customer support inboxes, ensuring messages are triaged, prioritized, and resolved efficiently.
    • Collaborate closely with Product Management, Engineering, and Infrastructure teams to escalate product defects, clarify expected functionality, and share customer insights.
    • Mentor and support Level 1 Support Specialists by providing guidance, coaching, and technical knowledge-sharing.
    • Participate in on-call rotations or after-hours support as required.
    • Uphold a customer-first mindset while balancing efficiency, accuracy, and technical depth

Other Duties
    • Performs other duties as assigned.

Required Qualifications
  • 3-4 years of experience in a technical support or helpdesk environment.
  • Strong knowledge of Windows and macOS operating systems.
  • Proficiency with Microsoft 365, Teams, OneDrive, Outlook, and related applications.
  • Experience with Active Directory, user provisioning, and basic networking concepts.
  • Solid understanding of IT security best practices and endpoint protection tools.
  • Excellent analytical and problem-solving skills.
  • Strong verbal and written communication abilities.
  • Ability to work independently and handle multiple tasks in a fast-paced environment.

Benefit Package
  • New laptop computer and other needed equipment
  • Annual Individual Budget for Professional Development of $1,000
  • 401k Savings Plan with employer contribution
  • Medical, Dental, & Vision Insurance
  • Life, AD&D, and Disability Insurance
  • Employee Assistance Program, Mental Health Support, and Well-Being Programs
  • 3 weeks Company-Paid Parental Leave (after 6 months of active employment)
  • Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays

CharacterStrong views diversity and the unique ways team members establish connections with our student and educator populations as an asset. Our goal is to ensure we have a team at CharacterStrong which reflects the diverse student population we serve.
CharacterStrong is an equal opportunity employer. We provide for fair treatment of all employees based on merit. In accordance with applicable law, race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions, sexual orientation, gender identity or expression, and transgender status), marital status, religion, age, disability, genetic information (including testing and characteristics), service in the military, or any other characteristic protected by applicable federal, state or local law does not affect employment opportunities or practices such as hiring, promotion, development opportunities, pay, or benefits. CharacterStrong complies with all applicable federal, state, and local labor laws.
Learn more about us at CharacterStrong.com!

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