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Freeway Insurance Services

62 Freeway Insurance Call Center Representative Jobs Hiring Near You

ROCS Grad Staffing

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives. Two to five years of experience required in a call center setting at a manufacturing company. These openings are ...

Lose Design

Call Center Representative

West Columbia, SC · On-site

$30.50/hr

We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team ... Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the ...

Nolo

Call Center Representative

$20/hr

Call Center Representative Premier Disability Services, a division of Internet Brands. We are ... insurance, and discounted legal and financial services. For more details, feel free to inquire ...

New

The LaSalle Group

Call Center Representative

Salisbury, NC · On-site

$17 - $20/hr

Handle dispatching of service calls for retail Loss Prevention systems Call Center Representative ... insurance LNCS LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the ...

Lose Design

Call Center Representative

Charleston, SC · On-site

$30.50/hr

We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team ... Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the ...

Lose Design

Call Center Representative

Lexington, SC · On-site

$30.50/hr

We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team ... Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the ...

Doggett Freightliner

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... Previous experience in a call center or customer service role preferred. * Excellent verbal and ...

Lose Design

Call Center Representative

Florence, SC · On-site

$30.50/hr

We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team ... Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the ...

Lose Design

Call Center Representative

Summerville, SC · On-site

$30.50/hr

We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team ... Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the ...

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Freeway Insurance Services Jobs Information

Do workers at Freeway Insurance get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Does Freeway Insurance pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

At Freeway Insurance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Freeway Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between May 2025 and January 2026.

Do people get paid time off at Freeway Insurance?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

How easy is it to get time off at Freeway Insurance?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

How easy is it to take sick days at Freeway Insurance?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Is working at Freeway Insurance good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between September 2025 and December 2025.

Do people at Freeway Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people at Freeway Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and July 2026.

Is it stressful to work at Freeway Insurance?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people at Freeway Insurance enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people at Freeway Insurance recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people get enough training when they start at Freeway Insurance?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people get support to advance at Freeway Insurance?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and July 2026.

Do people think Freeway Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

Do workers feel well informed about how Freeway Insurance is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and July 2026.

What other companies are hiring for Call Center Representative jobs?

What are the most popular jobs at Freeway Insurance?

Infographic showing various Call Center Representative job openings at Freeway Insurance in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Call Center Representative

ROCS Grad Staffing

Rockville, MD • On-site

$16.25 - $20.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here’s a general job description for this role:


Job Title: Call Center Representative


Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services.


Key Responsibilities:

  • Answer incoming calls and respond to customer inquiries efficiently and professionally.
  • Provide accurate information regarding products, services, and policies.
  • Handle and resolve customer complaints in a calm and professional manner.
  • Assist with order placement, cancellations, returns, and other customer requests.
  • Escalate unresolved issues to the appropriate department or supervisor.
  • Document customer interactions, transactions, and follow-up actions.
  • Maintain a high level of customer satisfaction by providing timely responses and support.
  • Meet or exceed performance metrics, such as call handling time and customer satisfaction scores.
  • Stay updated on product and service knowledge to offer the best solutions to customers.


Requirements:

  • High school diploma or equivalent; some positions may require post-secondary education.
  • Proven customer service experience, preferably in a call center environment.
  • Strong communication skills, both verbal and written.
  • Proficiency in using call center software and CRM systems.
  • Ability to multitask and handle high call volumes efficiently.
  • Problem-solving skills and attention to detail.
  • Patience and the ability to remain calm under pressure.
  • Flexibility to work shifts, including evenings, weekends, and holidays, as needed.


Preferred Skills:

  • Bilingual abilities (if applicable to the customer base).
  • Experience with specific CRM or telephony systems.
  • Prior experience in the same industry (e.g., tech support, healthcare, retail).

Apply