Force Power Staffing

60 Force Power Staffing Jobs Hiring Near You

Zeno Power is the leading developer of nuclear batteries - compact power systems that provide ... Demonstrated experience engaging with government customers or programs (DoD/Space Force/NASA/Navy ...

Data Center Construction QA / QC Manager

Atlanta, GA · On-site

$80K - $106K/yr

This includes assisting any other support staff and contracted vendors * Manage and perform level 1 ... Navy nukes - EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force - Power Production ...

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Force Power Staffing Jobs Information

Infographic showing various job openings at Force Power Staffing in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Senior Salesforce Developer (Agent force)

Han Staffing

Alpharetta, GA

$122K - $149K/yr

Contractor

Re-posted 26 days ago


Job description

Role: Senior Salesforce Developer (Agent force)
Location: Alpharetta, GA
Contract Role
Job requirements
Role Summary
Salesforce Developer (Apex, LWC, Visualforce, CTI integrations, Service Cloud) with Agent force exp is must.
We are seeking a Salesforce professional with strong Agent force Voice deployment experience, deep Genesys Contact Center integration background, and hands-on expertise in Salesforce Service Cloud and SRMEA to lead AI-driven contact center transformations.
This role will design, deploy, and optimize AI-powered voice and service experiences, integrating Salesforce Agentforce with Genesys to improve customer engagement, reduce agent effort, and drive operational efficiency.
Key Responsibilities
  • Lead Salesforce Agentforce Voice design and deployment for contact center use cases
  • Architect and implement Salesforce–Genesys CTI integrations (voice, chat, IVR, routing)
  • Configure and optimize Salesforce Service Cloud (Case Management, Omni-Channel, Knowledge, Entitlements)
  • Implement SRMEA capabilities including service request management, escalation, and resolution workflows
  • Enable AI-driven voice features: call transcription, intent detection, summarization, next-best action
  • Design intelligent agent assist and supervisor dashboards using Salesforce and analytics tools
  • Integrate downstream systems (CRM, ERP, billing, knowledge, middleware)
  • Lead solution design, data flows, security, and compliance for regulated and non-regulated environments
  • Collaborate with business, IT, and contact center stakeholders during discovery, build, UAT, and rollout
  • Support production stabilization, optimization, and continuous improvement initiatives

Required Skills & Experience
Salesforce & AI
  • 8+ years of Salesforce experience with Service Cloud
  • Proven Agentforce Voice or AI-powered voice automation deployment experience
  • Strong knowledge of Omni-Channel, Einstein AI, flows, Apex, and integrations
  • Experience implementing SRMEA or enterprise service management patterns
  • Apex, LWC, Customization
  • Contact Center & Genesys
  • Hands-on experience with Genesys Contact Center (Cloud or On-Prem)
  • Expertise in CTI, IVR, call routing, screen pops, and call lifecycle events
  • Integration experience using Genesys APIs, webhooks, and middleware
  • Integration & Architecture
  • Experience with REST/SOAP APIs, middleware (MuleSoft preferred)
  • Strong understanding of data models, security, and performance optimization
  • Experience integrating voice, chat, email, and digital channels into Salesforce

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About Han Staffing

Sourced by ZipRecruiter

HAN Staffing was born in 2012, out of the real world experience of individuals who worked in the trenches of the Recruitment Industry. Individuals who have staffed at some of the biggest names in Finance, Retail, Hospitality, Healthcare, Financial and Business Consulting as well as small Businesses. In the last five years, we have witnessed 200% growth and an always increasing roster of Satisfied Clients, thanks to our never say die Recruiting attitude. We are the only Staffing Company who stay by your side until the very end, with a leadership team that is available 24/7. Our goal is to work as a trusted adviser and partner to your business, adding value to your Recruitment efforts. Whether you are a large Corporation or a Small Business trying to find the perfect talent, we serve you with passion and perseverance to meet your needs with excellence.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Iselin, NJ, US

Year founded

2012

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