Focus Tech

60 Focus Tech Jobs Hiring Near You

IT Project Manager II

Dublin, CA · On-site

$134K - $229K/yr

Customer Focus Tech Savvy QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Bachelor's degree with a concentration in Business, Information Systems or Computer Science or related equivalent experience 7 ...

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Ability to pivot between a computer screen and a physical lounge environment without losing focus. * Tech Savvy: Familiarity with Property Management Systems (PMS) and Point of Sale (POS) systems.

Strong attention to detail, documentation accuracy, and compliance focus. * Tech-savvy with the ability to quickly adapt to healthcare systems and remote work tools. Why Join Us: * 100% Remote role ...

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Ability to pivot between a computer screen and a physical lounge environment without losing focus. * Tech Savvy: Familiarity with Property Management Systems (PMS) and Point of Sale (POS) systems.

Sr Tax Accountant

Newark, NJ · Hybrid

$70K - $90K/yr

Innovation Focus: Technology-forward, open to change, and enthusiastic about automation and efficiency. Compensation and Benefits * Competitive salary of $70,000 - $90,000 and comprehensive benefits ...

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Focus Tech Jobs Information

Infographic showing various job openings at Focus Tech in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

$80K - $110K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

We are hiring a Strategic IT Consultant ("SITC") to join our growing Managed Services Practice. In this highly visible, client-facing role, the SITC will build client relationships by acting as a customer advocate and liaison. They achieve customer satisfaction through focusing on customer outcomes and strategic planning while balancing the scope of managed services.
** Due to business needs, this hybrid role is ideally suited for candidates in New England or New York, where we maintain office locations **
Some responsibilities include but are not limited to the following:
  • Serves as a key point of contact for client decision makers and influencers and develops strong working relationships
  • Manages the delivery of managed services to assigned clients, ensuring that contract deliverables are met, and the scope of service is maintained. Acts as a backup for colleagues as needed
  • Acts as the client's advocate to build a strong relationship based on quality, trust and customer satisfaction
  • Facilitates the Post Incident Review process, drives analysis of incidents, development of findings and development of action items
  • Tracks managed service scope and drives changes to billing, managing processes for change orders and renewals to ensure accurate customer billing
  • Provides recommendations on programs, processes, and resources to improve efficiency
  • Monitors ticketing workflow to ensure important and outlier tickets are addressed
  • Works with other internal teams to create and update technical standards, deliver performance metrics/reporting, and raise management awareness to reduce client risk and reactive support time
  • Participates in project meetings with Professional Services and other teams as necessary
  • All other duties, as assigned

Skills:
  • Self-starter/self-motivated and driven for success
  • Exceptional listening, communication and relationship skills to engage and service clients effectively
  • Maintains a high level of professionalism and a courteous demeanor
  • Understanding of business decision-making factors around technology; including risk mitigation, budgeting, and efficiency
  • Experience working with diverse environments
  • Negotiation and conflict management skills
  • Effective critical thinking, analytical, and problem-solving skills to obtain business solutions
  • Strong organizational, multi-tasking, detail-oriented, and time management skills
  • People Management/Supervisory aptitude
  • Solid knowledge and proficiency with Microsoft Office products (Word, Excel, and PowerPoint)
  • Strong documentation skills
  • Adaptability to changing priorities, as needed
  • Maintains a high level of confidentiality
  • Commitment to self and team - constantly willing to learn, grow and improve while also remaining humbly confident to coach peers

Experience and Education:
  • Minimum 5 years of professional experience in an IT services and/or IT account relationship management role. Prior experience working in an MSP environment strongly preferred.
  • General knowledge of IT infrastructure and operations utilized by small to mid-market organizations
  • Bachelor's Degree or equivalent work experience
  • Completion of related-IT training preferred, whether it be through a degree program or certification such as ITIL Foundation or PMP certification

Other:
  • Valid driver's license and access to transportation preferred

Salary range: The compensation range for this role is expected to be $80,000-$110,000 annually. Final offer will depend on experience, qualifications, location and other relevant factors.