45 Fluent Customer Service Representative Jobs Hiring Near You

FLUENT Corp. is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania, New York and Texas as Fluent Cannabis. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent, and our standards, practices, and performance are unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which create development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.

Find out more at www.getfluent.com. Follow us on LinkedIn.

ROLE SUMMARY

The medical practitioner is responsible for serving patients by preparing and dispensing medications; giving pharmacological information to the multidisciplinary health care team; monitoring patient drug therapies. Ensuring Fluent complies with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, the New York DOH, and the food and drug administration by monitoring dispensary inspections; maintaining records for controlled substances; supervising the work results of support personnel; maintaining current registration; studying existing and new legislation; anticipating legislation; advising management of needed actions are all included responsibilities. This is a Per Diem 'As Needed' role with about 20 hours of expected work weekly. The position is located in White Plains.

KEY RESPONSIBILITIES

• Accountable for the management, oversight, and operation of all aspects of patient interaction, inventory management and NY DOH compliance.
• Maintains a comprehensive pharmacy patient profile. Oversees the packaging, labeling, and distribution of medications for all patients and employees according to established policies, procedures, and guidelines
• Provides timely and accurate medication information to patients.
• Processes or ensures processing of all medication order information into an electronic health record to ensure the accuracy of records regarding past, current, and future dispensing and charging.
• Monitors the use of scheduled medications and maintains controlled inventories of medication in the dispensing areas.
• Maintains excellent relationships with physicians.
• Provides pharmacological information by answering questions and requests of healthcare professionals, counseling patients, and drug therapies.
• Helps to develop and train dispensary staff and health care professionals.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Maintains pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Displays a positive, problem-solvingattitude during work hours
• Additional duties as assigned

QUALIFICATIONS

• Must have valid up to date pharmacist license in New York
• Successful completion of the New York Medical Marijuana Program 4-hour medical practitioner training and 2-hour compliance training (TRAIN)
• Retail management experience
• Ability to effectively communicate or present information to management and personnel
• Leadership ability with experience in a business setting or in a customer-facing sales business solutions environment
• Strong people and presentation skills and excellent written and verbal communication skills
• Flexible working hours based on business needs; our shifts are usually 10 hours
• Work closely with the Assistant Director of Retail Operations and Market Strategist to engage the community and the team

REQUIRED EDUCATION and EXPERIENCE

Required: Licensed Pharmacist in New York

ADDITIONAL REQUIREMENTS

Must have reliable transportation and a valid drivers license

Must be at least 21 years of age.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The company will ask you to help out in other departments depending on company needs. This means that you may not always work in the department that you were hired, teamwork and getting product out to patients is the goal and this means helping out where you are needed is crucial to your success as well as the company's success.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is required to work on iPad, laptop or desktop for extended periods of time reading, reviewing and analyzing information and providing recommendations and summaries to patients. Must be able to effectively communicate with others verbally and in writing.

POSITION TYPE / EXPECTED HOURS OF WORK

This position regularly requires long hours and frequent weekend work.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement

Fluent is an equal-opportunity employer, and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, or any other classification protected by law.

FLUENT participates in E-verify to ensure a legal workforce. All applicants must be legally authorized to work in The United States and will be required to submit proof of such eligibility.

COMPANY BENEFITS

Fluent provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision and supplemental insurance, paid time-off program.

Please note: Only shortlisted candidates will be contacted.

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