ZipRecruiter

Log In

Flexcar
Flexcar

50 Flexcar Customer Service Representative Jobs Hiring Near You

Flexcar

Customer Service Associate

Chestnut Hill, MA · On-site

$24 - $26/hr

As a Customer Service Associate at Flexcar's Chestnut Hill Mall storefront, you'll be the first point of contact for in-person customers. This is a fast-paced, hands-on role ideal for professionals ...

Flexcar

Customer Service Associate

Chestnut Hill, MA · On-site

As a Customer Service Associate at Flexcar's Chestnut Hill Mall storefront, you'll be the first point of contact for in-person customers. This is a fast-paced, hands-on role ideal for professionals ...

Flexcar

Customer Service Associate

Newton, MA · On-site

$24 - $26/hr

As a Sales Associate at Flexcar's Chestnut Hill Mall storefront, you'll be the first point of ... Identify opportunities for enhancing customer service and contribute to initiatives that elevate ...

Flexcar LLC

Customer Service Associate

Chestnut Hill, MA · On-site

$24 - $26/hr

As a Customer Service Associate at Flexcar's Chestnut Hill Mall storefront, you'll be the first point of contact for in-person customers. This is a fast-paced, hands-on role ideal for professionals ...

Flexcar LLC

Member Concierge

Morrow, GA · On-site

$22.50/hr

... customer service and support to members, ensuring a positive and seamless experience throughout the entire process of ordering, picking up,receivingdeliverydriving, and returning a Flexcar.

Flexcar

Member Concierge

Morrow, GA · On-site

... customer service and support to members, ensuring a positive and seamless experience throughout the entire process of ordering, picking up, receiving delivery driving, and returning a Flexcar ...

Flexcar

Member Concierge

Lilburn, GA · On-site

... customer service and support to members, ensuring a positive and seamless experience throughout the entire process of ordering, picking up, receiving delivery driving, and returning a Flexcar ...

Flexcar

Customer Experience Associate

San Jose, CA · On-site

$27 - $29/hr

... Flexcar Flexcar is reimagining car ownership by offering a flexible, all-inclusive monthly ... Key Responsibilities Member Experience & Service * Provide high-quality support throughout the ...

Flexcar LLC

Member Concierge

Lilburn, GA · On-site

$22.50/hr

... customer service and support to members, ensuring a positive and seamless experience throughout the entire process of ordering, picking up,receivingdeliverydriving, and returning a Flexcar.

Flexcar

Loss Prevention Specialist

El Monte, CA · On-site

Flexcar offers the world's first month-to-month car lease, with insurance and maintenance included ... Collaborate with Operations, Service, and Customer Care regarding customer lost property claims

Flexcar

Member Concierge

Auburn, MA · On-site

This role offers the opportunity to become an expert in Flexcar's services while contributing to a dynamic, customer-focused team. Key Responsibilities: * Provide Exceptional Service: Serve as the go ...

Flexcar

Sales Advisor- Membership

San Jose, CA · On-site

$17 - $22/hr

This range represents the reasonably expected pay range for this role within California. Actual ... Employee discount on Flexcar services *This is a non-exempt position eligible for overtime ...

Flexcar

Member Concierge

Nashville, TN · On-site

Deliver Outstanding Service: Provide top-notch support to members throughout their Flexcar journey ... Work closely with customer care, security, and other departments to ensure a cohesive member ...

Flexcar

Member Experience Manager

Larchmont, NY · On-site

... service expectations. You will manage a team of Member Experience Specialists, oversee daily ... Foster a positive, member-first culture that reflects Flexcar's values. Customer Issue Resolution

Flexcar

Membership Advisor

San Jose, CA · On-site

$17 - $22/hr

This Range Represents the Reasonably Expected Pay Range for This Role within California Actual ... Employee discount on Flexcar services *This is a Non-Exempt Position Eligible for Overtime ...

next page

Showing results 1-20

All JobsFlexcar JobsFlexcar Customer Service Representative Jobs

Flexcar Jobs Information

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Flexcar?

What are the most popular categories at Flexcar?

Infographic showing various Customer Service Representative job openings at Flexcar in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Associate

Flexcar

Chestnut Hill, MA • On-site

$24 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Job Title: Customer Service Associate
Location: Onsite, Chestnut Hill Mall
Employment Type: Full Time, Non-Exempt (Weekend Availability Required) 
Compensation: $24- $26/hr. + Full Benefit package day one 
This is a non-commissioned, hourly role focused on customer experience.
As a Customer Service Associate at Flexcar’s Chestnut Hill Mall storefront, you’ll be the first point of contact for in-person customers. This is a fast-paced, hands-on role ideal for professionals with retail or sales floor experience who enjoy being on their feet, engaging with customers, and delivering great service. You’ll support vehicle pickups and returns, answer questions, and introduce visitors to the Flexcar brand while ensuring every visit feels smooth and welcoming. 
Key Responsibilities:
  • Serve as a Flexcar product expert for visitors, confidently and clearly communicating how Flexcar works and tailoring your message to first-time visitors or returning members.
  • Actively welcome and educate walk-in visitors about Flexcar’s product offerings and value proposition.
  • Identify opportunities for enhancing customer service and contribute to initiatives that elevate our operations. Ownership mentality for the local store’s success.
  • Resolve order or vehicle-related issues using empathy and clear communication, taking ownership to de-escalate concerns and ensure member satisfaction. Work closely with customer care, vehicle support teams and the main hub to ensure swift resolutions.
  • Provide top-notch support to members, including ordering, picking up, and returning their vehicles. Ensure each vehicle meets our quality standards (cleanliness, gas level, damage-free, etc.) before handoff.
  • Work closely with our Marketing and Voice of the Customer teams to share real-time customer insights, frequently asked questions, common feedback or customer friction points.
  • Ensure each vehicle meets Flexcar’s high-quality standards by participating in pre-delivery cleaning and preparation if needed. Perform visual checks and checklist-based inspections of vehicles before they are released or accepted back.
  • Coordinate with Flexcar’s main operations hub to manage vehicle logistics, inventory updates, and appointment readiness.
  • Use company systems to manage member accounts, communicate with members and keep accurate records.
  • Gain in-depth knowledge of our services and stay updated on the latest features and processes to assist members effectively.
  • As part of a small market operation, be ready to take on additional responsibilities as assigned by your manager.
What Tops Off the Tank:
  • Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and sick time.
  • Benefits: Medical, Dental, and Vision eligibility day one. Discounted employee rate on Flexcar products. 
  • Save for Your Future! 401(k) with company match from day one of hire.  
What Drives Success for this Role:
  • 3-5 years in a customer facing role in customer service or retail, ideally within a fast-paced environment preferred.
  • At least 21 years or older with a valid driver’s license and an acceptable driving record (per company standards).
  • Willingness to operate vehicles and work in any weather conditions, including evenings, weekends, and holidays, as needed.
  • Exceptional interpersonal and communication skills, with strong listening skills and a passion for delivering outstanding service.
  • Ability to think critically, multitask in a fast-paced environment, and maintain strong attention to detail while supporting member needs.
  • Proficient in computer skills and quick to learn new software systems.
  • Track support cases diligently, ensuring timely resolutions and effective follow-up.
  • Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.
About Flexcar
Flexcar is redefining how people access vehicles. Our flexible car subscription model lets members drive the car they want, when they want—without the long-term commitment, maintenance hassle, or hidden fees of traditional car ownership. As we grow our physical presence, our storefronts are becoming vital touchpoints in delivering exceptional, in-person member experiences.
Why Join Us:
Get in early with a fast-scaling mobility company transforming the car ownership model
Learn by doing: work cross-functionally with operations, marketing, and customer experience teams. Gain real-world experience in customer engagement, quality control, and logistics. Career growth opportunities within Flexcar’s Member Experience or Operations teams.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply