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First Community Credit Union

60 First Community Credit Union Customer Service Representative Jobs Hiring Near You

First Community Credit Union

Receptionist

Jamestown, ND · On-site

$15.50 - $20.50/hr

As a credit union we are member owned. This allows us to invest in our members and the communities ... Arrive each day full of energy and ready to provide unsurpassed customer service to our members ...

FIRST COMMUNITY CREDIT UNION

Branch Manager

Belvidere, IL · On-site

$60K - $70K/yr

Participate in various community activities to promote and represent the credit union philosophy ... PTO Time - 16 hours per quarter after added on the 1st of quarter after 90 days of service

New

FIRST COMMUNITY CREDIT UNION

Branch Manager

Belvidere, IL · On-site

$60K - $70K/yr

Participate in various community activities to promote and represent the credit union philosophy ... PTO Time - 16 hours per quarter after added on the 1st of quarter after 90 days of service

New

First Community Credit Union

Loan Servicing

Chesterfield, MO · On-site

$18.75 - $23.75/hr

... Representatives service all existing consumer loans and credit cards with the credit union. The ideal candidate will have strong communication skills and take pride in helping others. Job duties ...

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First Community Credit Union Jobs Information

What is it like to work at First Community Credit Union?

First Community Credit Union is a member-owned financial cooperative that prioritizes a collaborative and supportive work environment, emphasizing teamwork and community involvement.

The organization's structure is designed to foster open communication and employee growth, with a flat hierarchy and opportunities for professional development. The work environment is modern and technologically advanced, with a focus on providing excellent member service.

Working at First Community Credit Union may appeal to individuals who value a sense of community and are passionate about helping others achieve financial stability, as the organization's mission is centered around serving the financial needs of its members and the communities it serves.

What makes First Community Credit Union an attractive place to work?

First Community Credit Union is a reputable financial institution that prioritizes community involvement and member satisfaction, positioning itself as a trusted partner in the financial well-being of its members. The credit union offers a collaborative work environment that values innovation, teamwork, and employee growth, with opportunities for professional development and advancement. By joining First Community Credit Union, individuals can contribute to the organization's mission of serving its members and communities, while also pursuing their own career goals and aspirations.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at First Community Credit Union?

What are the most popular categories at First Community Credit Union?

Infographic showing various Customer Service Representative job openings at First Community Credit Union in the United States as of September 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Physical job distribution.

Business Associate - Fargo

Fargo, ND • On-site

First Community Credit Union
See more jobs at First Community Credit Unionexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

About FCCU
FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.
As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community.
Core Values-Strengthen Community by helping members grow and thrive.
  • Community-Our Communities define who we are "People Helping People."
  • Integrity-We will live and work with uncompromised integrity.
  • Passion-We will display passion in our work and service to our membership.
  • Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success.

Position Summary
The Business Associate plays a vital role in supporting FCCU's mission of strengthening communities by helping members grow and thrive. This position provides essential administrative support to Agricultural and Commercial Loan Officers, ensuring smooth loan processing from origination through closing. By managing documentation, maintaining accurate loan files, and delivering exceptional member service, the Business Assistant I helps create a seamless lending experience for our members.
Duties and Responsibilities
You will perform general administrative support to the Agricultural and Commercial Loan Officers. Duties include gathering, preparing and maintaining loan documentation, managing loan files and correspondence, generating reports and maintaining good member relations from loan origination through closing while ensuring loan documentation and file maintenance is in compliance with applicable policies, procedures and regulatory requirements.
  • Maintain and manage loan file and document status information and correspondence through the use of both system generated and manually prepared reports, adhering to established follow-up procedures.
  • Review loan documents for accuracy to ensure proper vesting, legal description, signatures and other relevant information is correct.
  • Collect and process origination fee payments and ensure invoices associated with each loan are paid in a timely manner. Follow-up on file exceptions and perform monitoring of files for outstanding items such as final title policies and insurance.
  • Close out, organize and complete loan files according to established guidelines. Perform imaging of all required documents.
  • Communicate by phone, written or electronic communication with internal and external parties (e.g. internal lending staff, title companies, third party vendors, business partners, loan members, etc) as needed to accurately complete loan files within prescribed timeframes.
  • Respond to member in-person and telephone inquiries, requests, and problems, taking ownership to resolve issues within given authority in a timely manner in accordance with member expectations and in compliance with operational and compliance procedures.
  • Maintain the integrity of the member relationship management solution and sales program by accurately recording and tracking member encounters.

As a BA, you are goal-oriented and always learning and improving. You are a self-directed learner and have the ability to work with minimal supervision. You have strong analytical abilities and detail oriented. If this is you, you do not want to miss out on the opportunity to be part of the largest credit union in the region.
QUALIFICATIONS
  • Hich school diploma or GED
  • Strong administrative and clerical skills
  • Excellent customer service
  • Good typing and data entry skills
  • Ability to operate a computer, telephone and other office equipment
  • Competitive team player, with a positive attitude willing to learn and adapt to change
  • Ability to communication, both written and verbal
  • Detail-oriented and able to work in a fast-paced member service environment

Benefits
We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance.
Work Schedule
Monday-Friday, 8 am-5 pm.
You must complete an FCCU employment application located at
First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)

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