60 First Community Bank Customer Service Representative Jobs Hiring Near You

Description

At First Community Bank, we are committed to making our community, the places where we live and work, a better place each day. With a true focus on "community banking," employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions, and team participation in charitable events. We offer comprehensive benefits including health, vision, and dental insurance, 401(k) plan with employer match, life insurance, and paid vacation days, holidays, and other time off options. With over 60 locations in four states, First Community Bank offers the personal service you would expect from a company that knows your community. We welcome all applicants and look forward to new colleagues joining our community!    

The Market Manager Commercial Banking oversees and manages the First Community Bank (FCB) Commercial Banking Operation (CBO). For purposes of this job description, commercial banking means non-consumer loans, non-consumer deposits, and Treasury Services. Oversight and management of the CBO includes supervision of the origination of business loans and deposits and supervision of the management of business customer relationships to ensure FCB is meeting their financial needs.

Duties and Responsibilities:

1. Directly supervise commercial banking staff, including performance management, and coach lenders to help them grow and develop their respective portfolios.
2. Provide significant input into the recruiting and hiring of new employees.
3. Clearly communicate strategic goals and financial performance measures to the staff and provide sales and marketing direction for the market.
4. Manage the key performance indicators as established by executive leadership.
5. Achieve personal and team production goals as determined annually by regional leadership.
6. Achieve personal and team non-interest income goals as determined by regional leadership by providing qualified referrals to Mortgage, Wealth, Treasury Services, and Merchant Services.
7. Achieve a minimum relationship and portfolio return on equity as determined by regional leadership.
8. Implement and maintain a personal and team calling program to acquire, retain, and expand customer relationships.
9. Implement and maintain a team pipeline of existing relationships and new prospects.
10. Properly structure new loan requests ensuring adherence to credit policy/procedures while meeting and exceeding the customer needs and expectations.
11. Properly exercise credit acumen, work in collaboration with credit staff, and demonstrate appropriate pricing and fee origination discipline.
12. Serve as a trusted advisor to clients, participate in joint calls with business partners, and identify and successfully capitalize on cross-sell opportunities.
13. Represent the Company in the community through professional and civic involvement. Participate in organizations and projects to establish referral contacts and centers of influence.
14. Complete training, as assigned, within the expected timeframes.
15. All employees are expected to support First Community Bank's mission, vision, and values by exhibiting commitment to the Company Standards of Conduct and executing to the fullest extent possible the duties detailed within this job description.

Requirements

• Bachelor's degree in Business, Finance, or Accounting and/or the equivalent combination of education and relevant work experience
• Three years of experience managing within the financial services or banking industry
• Strong understanding of loan origination, underwriting, documentation, and Treasury Services.
• Strong understanding of commercial relationship management with a minimum of five years of experience
• Be a self-starter with minimal management oversight
• Effective oral and written communication skills with the ability to make oral and written presentations
• Effective organizational and time management skills
• Ability to effectively utilize computer technology with proficiency in all software applications utilized by the FCB CBO
• Ability to travel as needed, including occasional overnight travel

  * The salary range is based on market data associated with the position and where the pay rate falls within the range is commensurate with experience, education, and other qualifications. *