Firestone Complete Auto Care
Firestone Complete Auto Care

60 Firestone Customer Service Representative Jobs Hiring Near You

Service Manager

Canton, OH ยท On-site

$21 - $25/hr

Firestone Complete Auto Care is seeking a dedicated and experienced Service Manager to join our team. This position is ideal for a results-driven leader with strong customer service and automotive ...

Sales and Service Technician

Westchester, FL ยท On-site

$16 - $23.90/hr

... Firestone Complete Auto Care. This role is primarily responsible for serving the customer through ... Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our ...

Sales and Service Technician

Great Falls, MT ยท On-site

$14.40 - $21.51/hr

... Firestone Complete Auto Care. This role is primarily responsible for serving the customer through ... Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our ...

Sales and Service Technician

Midwest City, OK ยท On-site

$14.40 - $21.51/hr

... Firestone Complete Auto Care. This role is primarily responsible for serving the customer through ... Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our ...

Sales and Service Technician

Council Bluffs, IA ยท On-site

$15.20 - $22.71/hr

... Firestone Complete Auto Care. This role is primarily responsible for serving the customer through ... Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our ...

Sales and Service Technician

Lexington, MA ยท On-site

$15.20 - $22.71/hr

... Firestone Complete Auto Care. This role is primarily responsible for serving the customer through ... Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our ...

$16 - $23.90/hr

... Firestone Complete Auto Care. This role is primarily responsible for serving the customer through ... Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our ...

... Firestone Complete Auto Care. This role is primarily responsible for serving the customer through ... Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our ...

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Firestone Complete Auto Care Jobs Information

What is it like to work at Firestone?

Firestone is a company that values a collaborative and customer-focused work environment, prioritizing teamwork and innovation to drive growth and success.

As a leading tire and automotive services provider, Firestone offers a dynamic work environment with various roles across manufacturing, sales, and service, allowing employees to contribute to the development of high-quality products and services that meet customer needs.

Working at Firestone may appeal to individuals who are passionate about the automotive industry, enjoy a fast-paced and results-driven work culture, and are motivated by opportunities for professional growth and development within a global organization.
What other companies are hiring for Customer Service Representative jobs?
Infographic showing various Customer Service Representative job openings at Firestone in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, and 33% Hybrid job distribution.
Service Manager

Service Manager

Firestone Complete Auto Care

Canton, OH โ€ข On-site

$21 - $25/hr

Full-time

Posted 16 days ago


Job description

Job Title: Service Manager
Location: Firestone Complete Auto Care โ€“ Canton Harmont
Overview:
Firestone Complete Auto Care is seeking a dedicated and experienced Service Manager to join our team. This position is ideal for a results-driven leader with strong customer service and automotive knowledge. The Service Manager oversees daily shop operations, manages the technician team, and ensures every customer receives top-quality service and honest recommendations.
Key Responsibilities:
  • Team Leadership:
    • Supervise and motivate technicians and service staff to maintain high productivity and morale.ย 
    • Coordinate daily workflow and ensure timely completion of repair and maintenance jobs.
  • Sales and Customer Relations:
    • Provide accurate quotes and sell recommended jobs based on vehicle needs.ย 
    • Build strong relationships with customers through clear communication and transparency.ย 
    • Strive to exceed customer satisfaction goals and store sales targets.
  • Operations Management:
    • Order and manage inventory and parts efficiently to support fast turnaround times.ย 
    • Ensure adherence to company processes, quality standards, and safety protocols.ย 
    • Assist with payroll management and scheduling to balance labor costs and coverage.
  • Performance and Financial Management:
    • Monitor and manage daily sales, productivity, and profitability metrics.ย 
    • Lead by example in achieving individual and team sales goals.ย 
    • Contribute to business growth through proactive shop management and staff development.
Qualifications:
  • Previous experience in automotive service management or a related role preferred.ย 
  • Strong technical understanding of vehicle maintenance and repair.ย 
  • Excellent leadership, communication, and customer service skills.ย 
  • Ability to work in a fast-paced environment and handle multiple priorities.ย 
  • Basic computer proficiency and familiarity with point-of-sale and scheduling systems.
Compensation and Schedule:
  • Schedule: Approximately 42 hours per week (full-time, variable schedule including some weekends).ย 
  • Compensation:
    • Hourly pay plus overtime.
    • Monthly performance bonuses and โ€œspiffsโ€ (sales incentives).
    • Comprehensive benefits package available.
Why Join Firestone Complete Auto Care?
  • Competitive pay with bonus opportunities.
  • Career growth potential within one of the nationโ€™s leading automotive service organizations.
  • Supportive, team-oriented work environment.
  • Employee discounts and benefits.
To Apply: Submit your resume and a brief cover letter highlighting your leadership experience in automotive service.ย 
Firestone Complete Auto Care is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.