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30 Family Service Service Supervisor Jobs Hiring Near You

Family Service

Education Coach

San Antonio, TX · On-site

$45K/yr

Traveling between Family Service sites is a requirement for this position. ORGANIZATIONAL RELATIONSHIPS: 1. Reports to: Manager, Coordinator, or other designated staff. 2. Directs: May supervise ...

Family Service

Billing Specialist

San Antonio, TX · On-site

$16 - $22/hr

Verify client insurance eligibility, benefits, and authorization requirements prior to service ... participating families. * Learning and Growth - Strengthen staff and client well-being by ...

Family Service

Accountant II

San Antonio, TX · On-site

$50K/yr

Ability to explain issues and advancements in the healthcare and human services industries. QUALIFICATIONS: To perform this job satisfactorily, an individual must be able to perform each essential ...

Family Service

Teacher Assistant

San Antonio, TX

$17.91/hr

... services provided are in alignment with the Social Determinants of Health through a trauma informed care lens as defined by the agency. Ensures the classroom is one in which children are aware of ...

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Education Coach

Family Service

San Antonio, TX • On-site

$45K/yr

Full-time

Re-posted 14 days ago

Job description

JOB SUMMARY:
The Education Coach will provide consultation, coaching, mentoring, and training to Head Start staff, to support school readiness. The Education Coach will use a Practice-Based Coaching model in conjunction with a research-based curriculum to ensure alignment with school readiness goals, Texas Pre-K Guidelines, and Head Start Early Learning Outcomes Framework. Various strategies, including side-by-side coaching, co-teaching, instructional planning, and reflective feedback, will be used with teaching staff. The Education Coach will collaborate with the Education Coordinator to develop and revise policies, procedures, and service plans per agency policies and Head Start Program Performance Standards, National Association for the Education of Young Children Standards (NAEYC), and licensing Minimum Standards. Traveling between Family Service sites is a requirement for this position.
ORGANIZATIONAL RELATIONSHIPS:
1. Reports to:
Manager, Coordinator, or other designated staff.
2. Directs:
May supervise students and volunteers.
3. Other:
Represents the agency in the community for human service, training, collaboration, networking and marketing. Works cooperatively with all staff to accomplish the mission, goals, objectives and performance measures of the program and agency.
ESSENTIAL PERFORMANCE REQUIREMENTS AND FUNCTIONS:
Required Competencies/Skills:
  1. Healthcare and Human Services Environments: Ability to explain issues and advancements in the healthcare and human services industries.
  2. Achievement Orientation: A concern for surpassing a standard of excellence. The standard may be one's own past performance, an objective measure, outperforming others, challenging goals, or something that has not been done previously.
  3. Community Orientation: Ability to align one's own and the organization's priorities and assess and address community needs in an evidence-based and holistic manner, one that addresses the social determinants of health through a trauma-informed lens.
  4. Professionalism and Ethics: The demonstration of ethics and sound professional practices, as well as stimulation social accountability and community stewardship. The desire to act in a way that is consistent with one’s values and what one says is important.
  5. Interpersonal Understanding: Ability to understand other people as well as to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others. It measures increasing complexity and depth of understanding of others and includes cross-cultural sensitivity through a trauma-informed care lens.
Agency Functions:
  1. Community and Customer Service - Increase client access, enrollment, and satisfaction of program resources by creating wraparound services, recruitment, and surveying strategies. 
  2. Internal Processes - Use agency and program data to track clients through different agency programs to gauge resiliency and outcomes of participating families. 
  3. Learning and Growth - Strengthen staff and client well-being by addressing the social determinants of health: Economic Stability, Education, Health and Healthcare, Neighborhood supports, Social and Community Engagement. 
Essential Functions:
  1. Provide training, mentoring, and coaching in all areas of a developmentally appropriate early childhood classroom. Training may require videotaping of coaching practices and interactions with teachers in the classroom.
  1. Devote attention, ensure compliance, and insert innovative process in the area of quality improvement of early childcare centers.
  1. Provide evaluations, observations, and assessments to teachers. Support teachers in analyzing and using data collected from Child Plus and other databases. The Coaching Log will be used for follow-up and feedback after each visit.
  1. Research literature and existing local, state, and national programs to obtain information on best practices, new training, and education methods, and incorporate these findings in coaching teaching staff.
  1. Use required coaching and instructional tools such as Curriculum Fidelity Checklist and Classroom Assessment Scoring System (CLASS) observation to monitor teacher’s progress and set goals for improvement.
  1. Collaborate with other city-wide Early/Head Start coaches to provide opportunities for enhancement, participation, discussion, and education matters relevant to coaching.
  1. Assist in educating target groups, policymakers, leadership, and the community regarding specialized education, awareness, and program issues.
  1. Coordinate and implement presentations and workshops, community fairs, seminars, and other events giving high visibility to the program and its goals. Assist, as necessary, in recruiting and interviewing teaching staff.
  1. Assist in developing procedures and establishing a review process in conjunction with program staff. Use sound management practices to ensure requirements of program-related contracts and grants are met on an ongoing basis.
  1. During situations of extreme need, assist centers in ensuring adequate staffing ratios in the classroom.
  1. Attend all agency, program, and staff meetings and trainings as required.
  1. Maintain good relationships with clients and stakeholders (including current and potential clients, community, and co-workers). Provide culturally sensitive customer service and present a positive image of the agency in all community and stakeholder interactions.
  1. Maintain a working environment that encourages mutual respect, promotes respectful and congenial relationships between employees, and is free from all forms of harassment.
  1. Perform other duties as assigned per the agency’s “team” philosophy.
QUALIFICATIONS:
To perform this job, one must be able to fulfill each essential performance requirement. The requirements listed below represent the training, experience, knowledge, and skills required for this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions listed above.
Education/Training/Experience:
  1. Bachelor’s degree in Early Childhood Education or related field required. Master’s degree in Early Childhood Education or related field preferred.
  1. Three years of experience teaching in an early childhood education program required.
  1. Experience training or coaching adults preferred.
  1. Knowledge of research-based early childhood education curriculum, materials, and instructional strategies. A strong understanding of early childhood screenings and assessments.
  1. Understanding of Texas Pre-Kindergarten Guidelines, Head Start Child Outcomes, NAEYC guidelines, and Child Care Licensing Standards
  1. Working knowledge of technology (Internet, Microsoft Word, Excel, videotaping, uploading, etc.)
  1. Access to transportation for travel between sites and the ability to occasionally travel for training and conferences.
  1. Fluent in English and Spanish (read, write, speak) desirable.
  1. Staff will be required to submit proof of their vaccination status or may request to be exempt from vaccination due to a religious and/or medical accommodation.
  1. State of Texas vehicle operator’s license and proof of liability insurance.
  1. Classroom Assessment Scoring System (CLASS) reliable observer certification in Infant, Toddler, and Pre-K within six months of hire

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