Family Express
Family Express

60 Family Express Training Manager Jobs Hiring Near You

Must be able to travel daily between all Family Express locations or other non-Family Express ... Assists store manager in leading, motivating, inspiring, training, and coaching all employees

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Must be able to travel daily between all Family Express locations or other non-Family Express ... Assists store manager in leading, motivating, inspiring, training, and coaching all employees

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Family Express Jobs Information

What is it like to work at Family Express?

Family Express is a convenience store chain that prioritizes customer satisfaction and employee well-being, fostering a supportive and collaborative work environment.

The company operates with a flat organizational structure, allowing employees to take on various roles and responsibilities, and encourages open communication among team members. Family Express stores are designed to be welcoming and efficient, with a focus on providing excellent customer service and a wide range of products and services.

Working at Family Express may appeal to individuals who value flexibility, autonomy, and opportunities for growth and development, as the company offers competitive wages, benefits, and training programs to support employees in their careers.

What makes Family Express an attractive place to work?

Family Express is a well-established convenience store chain in the Midwest region of the United States, known for its commitment to customer satisfaction and community involvement. The company offers a dynamic work environment that values teamwork, innovation, and employee growth, with opportunities for advancement and professional development through ongoing training and education. By joining Family Express, individuals can contribute to the company's mission of providing exceptional customer service and making a positive impact in the communities they serve.

Do workers at Family Express get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and December 2025.

Does Family Express pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

At Family Express, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between September 2025 and December 2025.

Is the health insurance from Family Express affordable enough for their workers?

Only some people say the health insurance costs are okay.
58% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at Family Express?

Some people get paid time off from work.
67% of people say they don’t get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 16% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 16% of people with changing schedules find out their shifts three weeks ahead of time.
  • 52% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at Family Express worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Family Express workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for Family Express workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Family Express?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Family Express managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Family Express spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
31% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Family Express?

Most people find it hard to take sick days.
81% of people report that it’s hard to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Family Express good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Family Express feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Family Express get to take their breaks without interruption?

Only some people get breaks without interruption.
44% of people report that their breaks get interrupted.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and December 2025.

Is it stressful to work at Family Express?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Family Express enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Family Express recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Family Express?

Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Family Express?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Family Express’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Family Express is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and May 2026.

What are the most popular categories at Family Express?

Infographic showing various Training Manager job openings at Family Express in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Full-time

Re-posted 13 days ago


Family Express rating

5.6

Company rating: 5.6 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

21st of 47 rated convenience stores


Job description

Description

Starting at $60,000 per year

$1,000 sign-on bonus


Job title: Store Manager

FLSA status: Exempt

Department: Operations

Reports to: Field Consultant


Position summary: The Store Manager is a position of responsibility for establishing and maintaining customer relationships, oversees and is accountable for the operations of a store. Ensuring maximum sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage. The Store Manager demonstrates a commitment to personal development and exceed company goals.


General Purpose: The purpose of this position is to provide leadership in all store's operational areas by guiding and motivating employees to provide safe, fast, and superior service to exceed customer expectations, stimulate the growth of the business. This position, along with all positions, are to uphold the Family Express Mission and Vision.


Role Qualifications:

  • Must be able to be on call 24 hours per day, 7 days per week
  • Must have a valid driver's license
  • Must be at least 21 years of age
  • Must have at least a High School diploma or equivalent
  • Reliable transportation
  • Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary.
  • Ability to obtain and maintain and Indiana alcohol manager designation
  • Completion of training requirements (ie. ServSafe, Cravin's To Order, etc)

Position Responsibilities:

  • Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectations
  • Complete all daily, weekly, monthly accounting, banking, and auditing functions using Company approved accounting procedures
  • Conduct and ensure competitive fuel price surveys are completed as required
  • Accurately review, verify, and complete store payroll ensuring proper allocations, vacations, etc. added per schedule.
  • Effectively operates and maintains all approved store equipment
  • Execute the overall marketing, merchandising, and promotional objectives
  • Apply, enforce, and oversee the consistent use of early engagement, counseling, and disciplinary actions for all store associates according to Company policy and procedure
  • Ensure proper safety, maintenance, cleanliness, and image standards are maintained for the entire store through store image reviews, safety audits, and proper use of the daily and weekly shift duties lists by all associates
  • Monitor applicant tracking system daily and respond to all applications in a timely manner
  • Hire and retain qualified store associates to achieve a positive programmatic hiring number in each cost center of individual store and Company
  • Leads, motivates, inspires, trains, and coaches all employees
  • Ensures store security and safety for all customers and employees; promptly reports any incident
  • Ensure the store achieves the budgeted objectives and maintains a level of profitability acceptable to the Company, in the areas of sales, shrink, waste, cash over/short, expenses and labor management
  • Complete store schedules two months in advance (at minimum), ensuring all shifts are covered to meet business needs
  • Verifies and reviews proper labor budget utilization
  • Completes all scheduled performance reviews
  • Maintain active Cravin's To Order training and ServSafe certifications at food service locations
  • May include safety committee assignments
  • Maintain a working phone at all times
  • Ensures appropriate store coverage for vacations by Associate Field Consultant or Store Manager, and ensures all shifts are filled
  • Completion of Living Brand University courses
  • Other duties as assigned

Requirements

Essential Skills and Experience:

  • Situational Awareness
  • Strong customer-centric orientation
  • Time management, multitasking, productivity, and a sense of urgency
  • Excellent interpersonal and highly effective communication skills at all levels
  • High performance team building and strong team player
  • Ability to enhance team members' performance
  • Commitment to company mission and values
  • Basic mathematical & computer proficiency
  • Constructively deals with conflict
  • Adaptability, flexibility, and receptive to change
  • Problem analysis & resolution at both strategic & functional level
  • Effective decision making based on sound judgment and reasoning
  • Ability to read, write, and understand English


Nonessential Skills and Experience:

  • 2-4 year college degree
  • Previous retail experience
  • Microsoft Office experience


Reporting To This Position: All Store level employees assigned to location (locations for Multi-site Manager) of responsibility.

Physical demands and work environment:

  • Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods longer than eight (8) ten to (10) hour shifts, fifty (50) hours per week, reach, climb, balance, stoop, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30-minute intervals. Exposure to cleaning solvents.



What Family Express employees say

Pay

Benefits

Hours and flexibility

Workplace

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