Fairplex
Fairplex

60 Fairplex Guest Services Representative Jobs Hiring Near You

Guest Services Representative

Paramus, NJ · On-site

$13.75 - $16.75/hr

Guest Services Representative The Guest Services Rep is responsible for providing exceptional customer service to guests, and visitors by creating a welcoming environment, assisting with inquiries ...

Guest Services Representative

Jersey City, NJ · On-site

$14 - $17.25/hr

GUEST SERVICES REPRESENTATIVE Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team in Jersey City, NJ. GSR personnel must enjoy working ...

GUEST SERVICES REPRESENTATIVE Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team in Jersey City, NJ. GSR personnel must enjoy working ...

Guest Services Representative

Jersey City, NJ · On-site

$14 - $17.25/hr

Guest Services Representative Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team in Jersey City, NJ. GSR personnel must enjoy working ...

Showing results 41-60

Guest Services Representative

Sole Solutions

Paramus, NJ • On-site

$13.75 - $16.75/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Guest Services Representative

The Guest Services Rep is responsible for providing exceptional customer service to guests, and visitors by creating a welcoming environment, assisting with inquiries, and supporting front desk operations. This role serves as a liaison between departments and ensures a smooth and positive experience for all guests.

Requirements:

• High school diploma or equivalent

• Strong interpersonal and communication skills

• Basic computer proficiency

• Excellent customer service and phone etiquette

• Hospitality/ Hotel experience preferred

Key Responsibilities:

• Greet and assist families and visitors in a friendly and professional manner

• Answer and manage phone calls, voicemails, and messages promptly

• Coordinate scheduling, ensuring accuracy and timeliness of appointments

• Serve as a liaison between departments and communicate issues to management

• Provide directions, tours, and general information about the facility

• Respond to questions, concerns, and complaints with professionalism and care

• Maintain knowledge of the facility and nearby amenities to assist visitors

• Assist with guest room coordination and support services as needed

• Manage office tasks such as inventory, faxing, copying, and mail distribution

• Utilize computer systems and software to support daily operations