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Experian

60 Experian Jobs Hiring Near You

Experian

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Experian Consumer Services (ECS) is a market leader ...

Experian

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. You will oversee the sales and account management ...

Experian

Payroll Tax Consulting - Associate - Remote

$63K - $110K/yr

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Ready to make a difference? Experian has evolved into a ...

Experian

$70K - $96K/yr

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. You will have the responsibility in a named account ...

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Experian

Client Executive - West Region

Charleston, WV · Remote

$70K - $96K/yr

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. You will have the responsibility in a named account ...

Experian

$117K - $154K/yr

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Experian Marketing Services is looking for an ...

Experian

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent ...

Experian

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Ready to make a difference? Experian has evolved into a ...

Experian

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Experian is looking for an Solutions Engineer who ...

Experian

$113K - $149K/yr

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. We are looking for a Senior Software Engineer to join ...

Experian

IT Procurement Partner (Hybrid)

Allen, TX · Hybrid

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Reporting to the Lead IT Procurement Director and ...

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Experian Jobs Information

What is it like to work at Experian?

Experian is a global information services company that values innovation, collaboration, and customer-centricity, fostering a dynamic and inclusive work environment. The company's structure is divided into various business units, each focusing on different areas such as credit services, marketing services, and decision analytics, allowing employees to work on diverse projects and develop a range of skills. Working at Experian may appeal to candidates who are interested in data-driven solutions, customer insights, and business growth, as the company offers opportunities for professional development and career advancement in a rapidly evolving industry.

What makes Experian an attractive place to work?

Experian is a leading global information services company that plays a significant role in shaping the way businesses and consumers interact with data. The company offers a dynamic work environment that values innovation, collaboration, and diversity, with opportunities for employees to work on cutting-edge projects and develop their skills in a fast-paced and supportive setting. By joining Experian, professionals can contribute to the company's mission of helping people and businesses prosper by making the most of their data, while also advancing their careers and achieving their personal and professional goals.
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Infographic showing various job openings at Experian in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 16% Physical, 5% Hybrid, and 79% Remote job distribution.
Manager, Application IT Support

Manager, Application IT Support

Experian

Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted just now

Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

Experian Consumer Services (ECS) is a market leader transforming consumer data into products people use every day. For more than a decade, we've continued to disrupt our space through innovation, scale, and a focus on improving lives. If you're excited by solving complex problems with data and technology, ECS is where the next big thing happens.

Reporting to the Director of Production Support, the Manager, Application IT Support, will lead a highperforming Service Desk team delivering technical support for Experian's external clients, including midtolarge financial institutions. This is a handson leadership role bridging engineering, operations, and customers to ensure reliable service, fast issue resolution, and continuous improvement. This is a remote or hybrid role, based on your proximity to an Experian US office location.

What you will do:

  • Lead Level 1-3 Service Desk analysts and engineers, aligning performance with team and career goals
  • Manage daily support operations, escalations, and SLAs for external client support
  • Improve service management, processes, automation, and firstcall resolution
  • Partner with Engineering, Incident, Problem, and Change Management to resolve complex production issues
  • Oversee reporting, documentation, and client communications with ServiceNow
  • Provide handson technical leadership across tools and systems (e.g., Splunk, Datadog, MuleSoft, and SQL)
Qualifications
  • 5+ years of experience in IT support, or EndUser Computing roles.
  • 2+ years of leadership experience managing a technical support team.
  • Knowledge of ITIL principles and ITSM frameworks.
  • Experience with enterprise case management applications including Service Now and Salesforce, and analytics tools within these applications and other tools such as Tableau.
  • Previous experience leading teams in a fastpaced, customercentric environment.
  • Background working with KPIs, SLAs, CSAT, and operational metrics.
  • Experience implementing automation or selfservice technologies.
  • Knowledge of Linux, PHP, HTML, JavaScript, CSS, XML, MySQL, and Shell scripting
  • Knowledge of Splunk, Data Dog, MuleSoft and Salesforce
  • Knowledge of how to use AI
Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

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