Euroclear

60 Euroclear Jobs Hiring Near You

$12 - $16/hr

Client Services, ESES Euroclear Nederland Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. General ...

$12 - $16/hr

Client Services, ESES Euroclear Nederland Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. General ...

NY · On-site

$120 - $180/hr

Euroclear is a financial services company that specializes in the settlement of securities transactions, as well as the safekeeping and asset servicing of these securities. We are located in Brussels ...

WI · On-site

$120 - $150/hr

This role is about more than just technical expertise; it's about becoming a strategic partner, guiding Euroclear through a comprehensive digital transformation that encompasses not only technology ...

NY · On-site

$70 - $95/hr

This team is within the Production & Resilience Tribe of the Euroclear Group Technology Services division. The team is responsible for maintaining and supporting the core Production Monitoring ...

WI · On-site

$100 - $140/hr

Locations Belgium France Division You will be joining the Enterprise Architecture (EA) division at Euroclear, a leading post-trade financial market infrastructure. The EA division is an experienced ...

NY · On-site

$102.76 - $148.43/hr

CISO As a global financial market infrastructure, the protection of Euroclear information and assets is fundamental to the company's business. Security is at the core of our services, firmly embedded ...

NY · On-site

$90 - $120/hr

Locations Poland United Kingdom Agile Project Manager, EUI Transformation Euroclear are recruiting an Agile Project Manager (EPIC Delivery Owner) to play a key role in delivering a major technology ...

NY · On-site

$85 - $110/hr

* Locations Poland Belgium France United Kingdom As an IT Business Analyst, you will be part of the Euroclear GBS UK Team, whose mission is to provide IT solutions to support both the services of ...

NY · On-site

$140 - $180/hr

IDAM is in charge of implementing, operating and managing all the access from, to or within the Euroclear IT infrastructure. This helps to ensure that each individual has access to the right ...

NY · On-site

$120 - $160/hr

Division GBS is the software solution delivery factory for Euroclear Core businesses such as Settlement, Asset Servicing, Funds, Collateral, Cash & Banking, and Corporate Services for all entities of ...

NY · On-site

$110 - $140/hr

Euroclear is seeking a Product Owner for the Virtualization & Backup team to shape the vision and delivery of their infrastructure. This permanent position requires strong leadership in Agile ...

NY · On-site

$120 - $180/hr

The Group Digital Capabilities (GDC) division ensures Euroclear's competitiveness by delivering reliable and sustainable IT solutions for the financial securities markets. The Tribe The CO (Customer ...

$51K - $67K/yr

Euroclear is the world's leading provider of domestic and cross border settlement and related services for bond, equity, fund and derivative transactions. It has its headquarter in Brussels, Belgium ...

$51K - $67K/yr

Euroclear is the world's leading provider of domestic and cross border settlement and related services for bond, equity, fund and derivative transactions. It has its headquarter in Brussels, Belgium ...

NY · On-site

$90 - $130/hr

EasyWay is the client facing interface and a key element in the Euroclear service delivery. We therefore need to ensure its evolution is in line with market and technology changes. You will have a ...

NY · On-site

$120 - $180/hr

At Euroclear, we are building a next-generation Digital Asset Platform that enables seamless connectivity across internal systems, clients, and third-party providers. The Innovation Tribe is leading ...

NY · On-site

$120 - $150/hr

... Euroclear's critical services. This role requires deep, hands‑on expertise with Splunk Enterprise. You will act as a technical authority, driving design, standards, and complex implementations ...

NY · On-site

$90 - $120/hr

Euroclear seeks to seize these opportunities to develop innovative products, services, and capabilities that address market inefficiencies and strengthen its position as a leading financial market ...

NY · On-site

$120 - $180/hr

We are a dynamic team dedicated to managing Financial Crime risks across the Euroclear Group, including Anti-Money Laundering (AML), Sanctions, and related compliance domains. As a key component of ...

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Euroclear Jobs Information

Infographic showing various job openings at Euroclear in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, and 50% Remote job distribution.

Client Services Agent in Euroclear Nederland

Euroclear

On-site

$12 - $16/hr

Full-time

Re-posted 21 days ago


Job description

Job family : Client Services, ESES Euroclear Nederland

 
Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints.

 
General Description :
  • Receives and processes highly complex customer orders, inquiries, and/or complaints covering items or products ordered. 
  • Proactively maintains an ongoing relationship with key customers and sales staff; *developing market/ client intimacy.
  • May handle multiple product markets. 
  • Typically requires experience with, and demonstration of high level product and process knowledge.

 
Role :

 
  • Records and processes highly complex orders and/or inquiries received by mail, telephone, and/or through personal customer contact.
  • Provides pricing, availability, and schedule information within established guidelines.
  • Suggests additional and/or alternative products or services to meet customer needs.
  • Checks and approves credit within established limitations, and confirms orders.
  • Tracks order activity, and alerts appropriate staff of any potential delivery problems. 
  • Researches and obtains resolution of a variety of highly complex customer complaints and issues; *handles escalations.
  • Serves as communication link between customers and sales staff to assure responsiveness.
  • Expedites the delivery of selected orders.
  • *Participates to service improvements / query avoidance initiatives
  • Provides guidance and assistance to new or less experienced staff.
  • May conduct training for entry-level representatives.
  • *May conduct trainings for other internal people
  • Interacts with sales staff on a regular, defined basis; communicates with supply chain/logistics staff as needed.

 
Euroclear specificities : 
  • Has a broad knowledge in one or several business domains. 
  • Can manage, in one business domain, the day to day operational relation with key clients including the discussion of KPI's or client wishes, leading client calls or visits, trainings ...
  • Able to manage situations outside standard processes like escalations, contingency, complex investigations ....