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Escape Game

61 Escape Game Team Leader Jobs Hiring Near You

The Escape Game

Game Guide (Penn Quarter)

Washington, DC · On-site

$17.75/hr

Game Guides at The Escape Game will lead guests through our escape rooms - thrilling, immersive ... OUR TEAM ● Embodying our mission, vision, and values during every shift ● Leading groups of 2 ...

The Escape Game

Guest Experience Specialist

Austin, TX · On-site

A GES is the ambassador of The Escape Game experience. Just like a great party host, they take ... Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately ...

The Escape Game

Guest Experience Specialist

Dallas, TX · On-site

A GES is the ambassador of The Escape Game experience. Just like a great party host, they take ... Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately ...

The Escape Game

Guest Experience Host

Fort Lauderdale, FL · On-site

$13.25 - $18/hr

We're hiring guest-facing, hospitality-driven team members to join The Escape Game -- where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

The Escape Game

Guest Experience Specialist

Orlando, FL · On-site

$14.25 - $15/hr

... Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our ... start times with Team Leader ○ Answering the phone ○ Accurately booking reservations ● ...

The Escape Game

Guest Experience Receptionist

$15.25 - $19.75/hr

We're hiring guest-facing, hospitality-driven team members to join The Escape Game -- where your job is making sure every group who walks through our doors has the BEST hour of their week. When was ...

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Escape Game Jobs Information

Do workers at The Escape Game get paid breaks?

No. Most people don’t get paid breaks.
90% of people say they don’t get paid breaks.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and June 2026.

Does The Escape Game pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

At The Escape Game, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Do part-time workers get paid time off at The Escape Game?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from The Escape Game affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at The Escape Game?

Most people don’t get paid time off from work.
73% of people say they don’t get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 68% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 69 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at The Escape Game worry about hours?

Some people worry about getting enough hours.
56% of people report they worry about getting enough hours.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and June 2026.

Do The Escape Game workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for The Escape Game workers to change shifts?

Most people find it hard to change shifts.
68% of people report that it’s hard to change shifts if they need to.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at The Escape Game?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and June 2026.

Do The Escape Game managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
55% of people say their manager changes their shift schedule at the last minute.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at The Escape Game spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at The Escape Game?

Some people find it hard to take sick days.
56% of people report that it’s hard to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and June 2026.

Is a The Escape Game job good for students?

Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at The Escape Game feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at The Escape Game get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at The Escape Game?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at The Escape Game enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at The Escape Game recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at The Escape Game?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at The Escape Game?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think The Escape Game’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how The Escape Game is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and June 2026.

What other companies are hiring for Team Leader jobs?

What are the most popular jobs at Escape Game?

Infographic showing various Team Leader job openings at Escape Game in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Physical job distribution.

Guest Experience Specialist

The Escape Game

San Antonio, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

The Escape Game rating

5.5

Company rating: 5.5 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

4th of 5 rated escape rooms

Job description

Guest Experience Specialist

Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day!

A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience – their first and last impression of The Escape Game.

How Guest Experience Specialists Serve Our Guests and Our Team

Embodying our mission, vision, and values during every shift

Using TEG's Party Host Practices

Prepare the party venue

Connect with guests

Keep the energy high

Customize the experience

Make sure everyone leaves happy

Using TEG's Hospitality Habits

Courtesy

Cleanliness

Communication

Enthusiastically explaining our games and efficiently guiding interactions in the lobby by:

Checking in guests

Coordinating game start times with Team Leader

Answering the phone

Accurately booking reservations

Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests

Making groups of 2-50 feel welcome, cared for, and excited for their game

Using TEG's Steps for Creating TEG Fans

Extend the invite

Keep the party going

Encourage party favors

Immediately and graciously resolving service failures

Requirements

Flexible availability. This role often works nights, weekends, and/or holidays.

Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.

Ability to stand for long periods of time (about 75-80% of your shift).

Align with TEG's Uniform Standards.

Knowledge, Skills, & Abilities

Genuine love for serving others

Flexible, humble, and teachable

Ability to function both creatively and administratively

Basic computer abilities

Exceptional listening skills

High capacity for creative problem solving

Energetic, friendly, and patient

Clear and articulate communicator

Benefits for Full Time Team Members

  • 401(k)
  • 401(k) matching
  • Health Insurance
  • Employee discount
  • Vision insurance
  • Dental insurance
  • Flexible spending account
  • Life insurance
  • Flexible schedule

What The Escape Game employees say

Pay

Benefits

Hours and flexibility

Workplace

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