As a Senior Technical Application Specialist, you will provide exceptional technical support and guidance for Epicor Vision ERP, partnering with some of the largest automotive aftermarket wholesale ...
60 Epicor Jobs Hiring Near You
As a Senior Technical Application Specialist, you will provide exceptional technical support and guidance for Epicor Vision ERP, partnering with some of the largest automotive aftermarket wholesale ...
As a Senior Technical Application Specialist, you will provide exceptional technical support and guidance for Epicor Vision ERP, partnering with some of the largest automotive aftermarket wholesale ...
As a Senior Technical Application Specialist, you will provide exceptional technical support and guidance for Epicor Vision ERP, partnering with some of the largest automotive aftermarket wholesale ...
At Epicor, we're building the world's first cognitive ERP - and the fastest way to prove it is to put builders directly in front of the customers who run on it. As a Product Developer, Forward ...
At Epicor, we're building the world's first cognitive ERP - and the fastest way to prove it is to put builders directly in front of the customers who run on it. As a Product Developer, Forward ...
Senior Content Developer
Minneapolis, MN · Hybrid
$128K - $133K/yr
Define and maintain content standards across Epicor products, including UI copy, microcopy, onboarding, contextual help, error states, empty states, and in-product messaging. * Establish and evolve ...
Senior Content Developer
Minneapolis, MN · Hybrid
$128K - $133K/yr
Define and maintain content standards across Epicor products, including UI copy, microcopy, onboarding, contextual help, error states, empty states, and in-product messaging. * Establish and evolve ...
Manager of Product Development | Forward Deployed
Dublin, GA · Hybrid
$138K - $235K/yr
Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training ...
New
Manager of Product Development | Forward Deployed
Dublin, GA · Hybrid
$138K - $235K/yr
Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training ...
New
You will help design, implement, build, deploy, and manage configuration for Epicor products and infrastructure. We are looking for candidates with strong problem-solving skills, attention to detail ...
You will help design, implement, build, deploy, and manage configuration for Epicor products and infrastructure. We are looking for candidates with strong problem-solving skills, attention to detail ...
You will help design, implement, build, deploy, and manage configuration for Epicor products and infrastructure. We are looking for candidates with strong problem-solving skills, attention to detail ...
You will help design, implement, build, deploy, and manage configuration for Epicor products and infrastructure. We are looking for candidates with strong problem-solving skills, attention to detail ...
You will help design, implement, build, deploy, and manage configuration for Epicor products and infrastructure. We are looking for candidates with strong problem-solving skills, attention to detail ...
You will help design, implement, build, deploy, and manage configuration for Epicor products and infrastructure. We are looking for candidates with strong problem-solving skills, attention to detail ...
Customer Operations Manager
$71K - $114K/yr
Salesforce #LI-CM1 #HYBRID About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses ...
Customer Operations Manager
$71K - $114K/yr
Salesforce #LI-CM1 #HYBRID About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses ...
Senior Data Reporting Analyst | Automotive
Dublin, GA · Hybrid
$73K - $92K/yr
Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners! #LI-TO1 #LI-HYBRID About Epicor At Epicor, we're ...
Senior Data Reporting Analyst | Automotive
Dublin, GA · Hybrid
$73K - $92K/yr
Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners! #LI-TO1 #LI-HYBRID About Epicor At Epicor, we're ...
You will help design, implement, build, deploy, and manage configuration for Epicor products and infrastructure. We are looking for candidates with strong problem-solving skills, attention to detail ...
You will help design, implement, build, deploy, and manage configuration for Epicor products and infrastructure. We are looking for candidates with strong problem-solving skills, attention to detail ...
At Epicor, we're building the world's first cognitive ERP - and the fastest way to prove it is to put builders directly in front of the customers who run on it. As a Product Developer, Forward ...
At Epicor, we're building the world's first cognitive ERP - and the fastest way to prove it is to put builders directly in front of the customers who run on it. As a Product Developer, Forward ...
Senior Data Reporting Analyst | Automotive
Austin, TX · Hybrid
$85K - $107K/yr
Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners! #LI-TO1 #LI-HYBRID About Epicor At Epicor, we're ...
Senior Data Reporting Analyst | Automotive
Austin, TX · Hybrid
$85K - $107K/yr
Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners! #LI-TO1 #LI-HYBRID About Epicor At Epicor, we're ...
Senior Finance Manager | Professional Services
Austin, TX · Hybrid
$108K - $147K/yr
As a Senior Finance Manager, you will lead financial planning, forecasting, reporting, and business partnering activities for the Epicor Consulting Services (ECS) organization. You will be ...
Senior Finance Manager | Professional Services
Austin, TX · Hybrid
$108K - $147K/yr
As a Senior Finance Manager, you will lead financial planning, forecasting, reporting, and business partnering activities for the Epicor Consulting Services (ECS) organization. You will be ...
Associate Manager, Product Development
Austin, TX · Hybrid
$113K - $141K/yr
As an Associate Manager, Product Development at Epicor, you will be a hands-on technical leader who designs and delivers innovative software solutions while guiding a small team of developers. You ...
Associate Manager, Product Development
Austin, TX · Hybrid
$113K - $141K/yr
As an Associate Manager, Product Development at Epicor, you will be a hands-on technical leader who designs and delivers innovative software solutions while guiding a small team of developers. You ...
Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer. #LI-CM1 #HYBRID About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating ...
Epicor Software Corporation is proud to be an equal opportunity/affirmative action employer. #LI-CM1 #HYBRID About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating ...
Manager of Product Development | AI Platform
Minneapolis, MN · Hybrid
$119K - $149K/yr
As Manager of Product Development, AI Platform at Epicor, you will be leading the development of a next-generation artificial intelligence agent platform while building and managing a high-impact ...
Manager of Product Development | AI Platform
Minneapolis, MN · Hybrid
$119K - $149K/yr
As Manager of Product Development, AI Platform at Epicor, you will be leading the development of a next-generation artificial intelligence agent platform while building and managing a high-impact ...
Product Developer, Sr
Minneapolis, MN · Hybrid
$57 - $75.25/hr
As a Senior Product Develope r at Epicor, you will design, develop, test, and maintain software solutions while contributing across the full software development lifecycle. You will leverage AI ...
Product Developer, Sr
Minneapolis, MN · Hybrid
$57 - $75.25/hr
As a Senior Product Develope r at Epicor, you will design, develop, test, and maintain software solutions while contributing across the full software development lifecycle. You will leverage AI ...
Senior Manager of Product Development | Data Analytics
Dublin, GA · Hybrid
$163K - $277K/yr
As a Senior Manager of Product Development at Epicor, you will set the direction for the development, support, and delivery of analytics-driven applications. You will lead the full product ...
Senior Manager of Product Development | Data Analytics
Dublin, GA · Hybrid
$163K - $277K/yr
As a Senior Manager of Product Development at Epicor, you will set the direction for the development, support, and delivery of analytics-driven applications. You will lead the full product ...
As a Senior Technical Application Specialist, you will provide exceptional technical support and guidance for Epicor Vision ERP, partnering with some of the largest automotive aftermarket wholesale ...
As a Senior Technical Application Specialist, you will provide exceptional technical support and guidance for Epicor Vision ERP, partnering with some of the largest automotive aftermarket wholesale ...
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Full-time
Posted 27 days ago
Job description
Transform technical challenges into solutions! As a Senior Technical Application Specialist, you will provide exceptional technical support and guidance for Epicor Vision ERP, partnering with some of the largest automotive aftermarket wholesale parts distributors across the United States, Canada, and Mexico. In this customer-facing role, you'll troubleshoot complex application issues, deliver practical solutions, and build trusted relationships by helping customers maximize the value of their Vision investment.
What you will be doing:
- Acquire and maintain current knowledge of Vision ERP software.
- Provide software and hardware support for existing customers.
- Diagnose technical and/or system problems via phone, email; troubleshoot, repair, and test solutions; fully document and escalate if necessary.
- Follow procedures to troubleshoot client-server software application and hardware issues.
- Stay up-to-date with software updates and changes to provide timely and accurate solutions to customers.
- Contribute to and use the department's knowledge base articles and FAQs.
What you will likely bring:
- At least 4 years' experience in service support.
- Excellent problem-solving skills, including root cause analysis and escalation judgment.
- Good knowledge of Microsoft Server and Unidata or other PICK Databases.
- Knowledge of ERP systems is an asset.
- Experience with documenting procedures and writing knowledge base articles.
- Ability to work well with a team in a fast-paced, constantly changing environment.
- Outstanding customer service skills and dedication to the customer experience.
What could set you apart:
- Experience working with accounting systems or processes, including General Ledger, Financials, Accounts Payable, and Accounts Receivable.
- Experience with product warehousing, distribution, and supply chain management.
- Knowledge and applied use of AI tools (e.g., ChatGPT, Co-Pilot).
- Knowledge of Microsoft Excel, Word, ERP applications, or analytical tools.
- Ability to work all available shifts, including nights, weekends, and holidays.
- Calm under pressure and strong incident ownership.
- Clear and concise writer, able to document cases and resolutions accurately.
- Ability to build relationships and develop trust with customers over time.
#LI-MB1 #LI-HYBRID
About Epicor
At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We're Proactive, Proud, Partners.
Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Mouy Bun