Enpro

60 Enpro Customer Service Representative Jobs Hiring Near You

This position is accountable for providing quality service by handling inbound orders in a customer ... At Enpro, we believe that diversity drives innovation and inclusion fosters growth. We are ...

Sales and Customer Operation Manager

Easthampton, MA ยท On-site

$50K - $57K/yr

Provide leadership and direction to customer service colleagues, including prioritizing work ... Your Role in Our Values At Enpro, our values of Safety, Excellence, and Respect guide how we work ...

Production Technician

Deland, FL ยท On-site

$15.25 - $19.25/hr

... demonstrated commitment to effective customer service delivery, and the ability to work ... Enpro is a leading industrial technology company focused on critical applications across many end ...

Production Supervisor- 3rd Shift

Palmyra, NY ยท On-site

$63K - $106K/yr

Garlock, a subsidiary of Enpro, is seeking a dedicated Third Shift Production Supervisor to join ... Works closely with Manufacturing, Engineering, Purchasing, and Customer Service to resolve and ...

Production Technician

Deland, FL ยท On-site

$15.25 - $19.25/hr

... demonstrated commitment to effective customer service delivery, and the ability to work ... Enpro is a leading industrial technology company focused on critical applications across many end ...

CNC Machinist ll (2nd Shift)

Deland, FL ยท On-site

$18.25 - $25/hr

The requirements listed below are representative of the knowledge, skills and/or abilities ... Safety: Embrace the values of the Enpro safety pledge in each of the responsibilities below.

Represent the Company through membership in technical & professional societies. * Keep abreast of ... At Enpro, our values of Safety, Excellence, and Respect guide how we work, collaborate, and grow.

Shipping Clerk

Houston, TX ยท On-site

$15.75 - $18.50/hr

Monitor and respond to group email inboxes, communicating promptly with Receiving, Customer Service ... At Enpro, we believe that diversity drives innovation and inclusion fosters growth. We are ...

CNC Machinist ll (2nd Shift)

Deland, FL ยท On-site

$18.25 - $25/hr

The requirements listed below are representative of the knowledge, skills and/or abilities ... Safety: Embrace the values of the Enpro safety pledge in each of the responsibilities below.

The Product Specialist is responsible for providing front line service to our customers, which will ... At Enpro, we believe that diversity drives innovation and inclusion fosters growth. We are ...

... customer concerns, warranty analysis, and supplier development. Main material focus is with rubber ... Promote the STEMCO / Enpro Culture by exhibiting the five principles of exemplary leadership:

CNC Machinist III - 2nd Shift

Harwood Heights, IL ยท On-site

$20.25 - $27.75/hr

The requirements listed below are representative of the knowledge, skills and/or abilities ... At Enpro, we believe that diversity drives innovation and inclusion fosters growth. We are ...

The Product Specialist is responsible for providing front line service to our customers, which will ... At Enpro, we believe that diversity drives innovation and inclusion fosters growth. We are ...

Position Summary Enpro is seeking an IT Operations Analyst to provide reliable, secure, and customer-focused technology support for assigned sites, users, systems, and services. This role supports ...

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Enpro Jobs Information

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Infographic showing various Customer Service Representative job openings at Enpro in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Nights. Highlights an 100% Physical job distribution.
Customer Account Representative

Customer Account Representative

Enpro

Palmyra, NY โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago


Job description

JOB SUMMARY:

This position is accountable for providing quality service by handling inbound orders in a customer contact center. Performs duties that require knowledge of company policies and procedures, including pricing, contract review, product specifications and applications, quote, and order entry, returns and credit requests.ย 

ESSENTIAL FUNCTIONS:

  • Performs contract review on incoming orders, including shipping terms, freight terms, and methods to ensure the accurate information is entered and products are shipped according to the customerโ€™s request.
  • Adhere to company and departmental policies with regards to attendance, daily schedules, and call handling expectations.
  • May act as inside contact and liaison for Garlock Customers, Area Managers, Regional Managers, Product Line Marketing personnel, Quality Assurance, Engineering, and/or shipping to clarify questionable items on quotations and orders with assistance.
  • Prepares Special Order Checklists as necessary. Sales Order changes are made, and appropriate individuals are notified in accordance with company policy and customer requests.
  • Contributes towards a positive work environment, is a team member by working cooperatively with other Garlock departments, attending and participating in meetings and other Garlock functions.
  • Positively embraces and drives change.
  • Follows up on expedites provided by customer care team.
  • Maintains accurate records of all correspondence received and sent, including formal and informal quotations, internal memos, procedures, instructions, sales orders, technical data, etc.
  • Participates in project teams as assigned.
  • Develops, demonstrates, and maintains a basic working knowledge of Garlock products, services, and company policies. Shows a desire and motivation for growth and learning.
  • May be required to edit and correct orders received.
  • Required to understand shipping terms, freight terms, and methods to ensure the accurate information is entered and products are shipped according to the customerโ€™s request.

ย 

COMPETENCIES:ย 

  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
  • Manages conflict: Handling conflict situations effectively, with a minimum of noise.
  • Demonstrates self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Self-development: Actively seeking new ways to grow and be challenged using both formal and informal development channel.

JOB SPECIFICATIONS:

  • Associates Degree in Business or equivalent experience
  • Professional verbal and written communication and listening skills
  • Comfortable working with computers using a variety of applications in a windows environment.
  • Ability to perform multiple functions in a fast-paced working environment.
  • Analytical and problem-solving abilities.
  • Flexibility in work schedule.
  • Basic organizational skills.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office Position: Ability to perform sedentary work, spending extended periods of time working with a computer. Physical effort may include stooping, kneeling, touching, feeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Clarity of vision to see near and mid-range.ย ย  Ability to lift and carry up to 20 lbs.and distributes workload from shared mailboxes.

Garlock is a subsidiary of Enpro, a leading industrial technology company focused on critical applications across many end-markets, including semiconductor, industrial process, commercial vehicle, sustainable power generation, aerospace, food and pharma, photonics and life sciences.ย 

At Enpro, we believe that diversity drives innovation and inclusion fosters growth. We are committed to creating a workplace where everyone feels valued and respected. Our employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, military service, or any other status protected by applicable law. โ€ฏIf you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Human Resources, and we will make all reasonable efforts to accommodate your request.โ€ฏย 

Enpro Inc. is an equal opportunity employer. Legal authorization to work in the United States is required. We will not sponsor employment visas now or in the future for this job.ย 

Enpro carefully considers a wide range of compensation factors including theโ€ฏbackground, education, training,โ€ฏand experience required, as well as geographicโ€ฏconsiderations such as cost of labor, and applicable local andโ€ฏstate laws. These considerations can cause offered compensation to vary. The hiring range for this position isโ€ฏtypically $38,900 - $63,300ย annually. The actual offer will be based on the individual candidate.โ€ฏBonus,โ€ฏgainshare, and/or equityโ€ฏmay be eligible for this position.โ€ฏEnpro offers a range of benefits including, butโ€ฏnotโ€ฏlimited to medical, dental, vision, life, 401(k) matching, and other supplementalโ€ฏinsurance options.โ€‹ย 

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