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Empower Pharmacy
Empower Pharmacy

28 Empower Pharmacy Jobs Hiring Near You

Empower Pharmacy

Staff Pharmacist 503A (2nd Shift)

Houston, TX · On-site

$56.75 - $66.75/hr

May 20, 2026 Req# 6169 Pharmacy Operations Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the ...

Empower Pharmacy

Pharmacist, Dispensing (3rd shift)

Houston, TX · On-site

$55.75 - $66.75/hr

May 01, 2026 Req# 6124 Pharmacy Operations Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the ...

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Empower Pharmacy

Pharmacist, Dispensing (3rd shift)

Houston, TX · On-site

$55.75 - $66.75/hr

May 01, 2026 Req# 6124 Pharmacy Operations Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the ...

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Empower Pharmacy Jobs Information

What is it like to work at Empower Pharmacy?

Empower Pharmacy appears to be a collaborative and patient-centered organization that prioritizes delivering high-quality care and services to its customers. The company's team structure is designed to foster a supportive and inclusive work environment, with a focus on empowering employees to make a positive impact in the lives of patients. Working at Empower Pharmacy may appeal to individuals who are passionate about healthcare and are looking for a dynamic and mission-driven work environment where they can contribute to making a difference in their community.

Do workers at Empower Pharmacy get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.

Does Empower Pharmacy pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at Empower Pharmacy worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2025.

Do Empower Pharmacy workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to get time off at Empower Pharmacy?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.

Do Empower Pharmacy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2025.

Do workers at Empower Pharmacy do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
100% of people report that they don’t do extra unpaid work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to take sick days at Empower Pharmacy?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at Empower Pharmacy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at Empower Pharmacy get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.

Is it stressful to work at Empower Pharmacy?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at Empower Pharmacy enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Empower Pharmacy recommend working with their team?

Most people recommend working with their team.
73% of people report that they would recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people get enough training when they start at Empower Pharmacy?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people get support to advance at Empower Pharmacy?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people think Empower Pharmacy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers feel well informed about how Empower Pharmacy is doing?

Most people feel well informed about how the company is doing.
85% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and December 2025.
What are the most popular titles at Empower Pharmacy?
What are the most popular cities for Empower Pharmacy jobs?
What are the most popular states for Empower Pharmacy jobs?
What are the most popular job types at Empower Pharmacy?
What are the most popular categories at Empower Pharmacy?
Infographic showing various job openings at Empower Pharmacy in the United States as of May 2026, with employment types broken down into 4% Internship, 74% Full Time, and 22% Nights. Highlights an 100% Physical job distribution.
6160 - Pharmacy Technician, Patient Services

6160 - Pharmacy Technician, Patient Services

Empower Pharmacy

Houston, TX • On-site

$17.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Empower Pharmacy rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

3rd of 97 rated pharmacies

Job description

Location: Houston, TX
Posted: May 21, 2026
Req# 6160
Customer Service
Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing. We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.
Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.
At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that's transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.
If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let's transform healthcare together.
Position Summary:
The Pharmacy Technician, Patient Services drives accurate, compliant, and high-touch patient support within a fast-scaling pharmacy operation. This role owns prescription intake, documentation integrity, patient and provider communication, and cross-functional coordination. It accelerates therapy access while protecting quality and regulatory standards and serves as a key control point requiring real-time decision-making that impacts patient access, provider experience, and operational efficiency. Success requires sharp judgment, disciplined execution, and the ability to balance speed, accuracy, and compliance with precision in a high-volume environment. As Empower Pharmacy continues to scale, this technician improves workflows, elevates service consistency, and embraces approved AI tools as force multipliers that enhance productivity, reduce errors, strengthen decision-making, and improve both team and patient outcomes across the business.
Responsibilities:
Patient Intake Excellence
  • Prescription Accuracy: Enter prescriptions, demographics, provider details, and medication information with precision, identifying and resolving incomplete or conflicting information to prevent delays, rework, compliance exposure, or downstream errors.
  • Documentation Discipline: Maintain complete, audit-ready records across systems, ensuring every patient interaction, verification step, and exception aligns with regulatory requirements and internal standards.
  • Issue Resolution: Identify incomplete information early, resolve discrepancies using sound judgment, clarify requirements with patients and providers, and escalate appropriately to preserve turnaround times and operational reliability.

Patient Service Execution
  • Patient Communication: Deliver clear, empathetic communication that explains processes, timelines, and next steps while building trust, handling complex interactions, and reducing confusion across sensitive situations.
  • Expectation Management: Set realistic expectations regarding documentation, fulfillment, benefits, and follow-up needs, confirming understanding and reinforcing accountability at every stage while supporting provider clarification needs.
  • Service Ownership: Manage patient and provider inquiries through resolution, including escalations and de-escalation when needed, closing communication loops quickly and ensuring a consistently responsive, professional service experience.

Operational Performance
  • Queue Management: Prioritize daily workload across multiple queues, balance competing priorities, and manage high-volume activities with constant task-switching while maintaining accuracy and service-level expectations.
  • Process Improvement: Recognize recurring workflow friction, minimize delays and rework, surface practical solutions, and contribute ideas that increase speed, accuracy, and coordination across Patient Services.
  • Metric Discipline: Perform against productivity, quality, and responsiveness goals while directly impacting turnaround times, order accuracy, and overall workflow efficiency through disciplined execution.
Knowledge and Skills:
  • Strong command of prescription intake, patient communication, documentation control, and regulated workflow execution within fast-paced service environments requiring accuracy, urgency, and sound judgment.
  • Ability to navigate pharmacy systems, CRM platforms, digital communication tools, and workflow queues while maintaining organized records and consistent follow-through.
  • Skilled in identifying discrepancies, resolving issues proactively, escalating risks appropriately, and balancing empathy with precision during complex patient and provider interactions.
  • Demonstrated willingness to adopt approved AI tools to streamline communication, summarize information, strengthen documentation quality, and improve day-to-day productivity responsibly.
Experience and Qualifications:
  • Active Pharmacy Technician registration, licensure, or certification as required by applicable state regulations.
  • High school diploma or equivalent required. Associate degree or healthcare-related training preferred.
  • 2+ years of experience in pharmacy operations, patient services, healthcare support, call center operations, or another high-volume regulated environment requiring problem-solving and prioritization preferred.
  • Demonstrated experience handling patient or customer interactions with professionalism, clarity, empathy, and strong follow-through .
  • Proven ability to learn SOPs, systems, and process requirements quickly in a fast-changing environment.
  • Experience working with documentation standards, quality expectations, and escalations in structured operational workflows.
  • Comfort using multiple systems simultaneously and maintaining accuracy while managing competing priorities.
  • Willingness and ability to adopt approved AI-enabled workflows that improve efficiency, consistency, and service performance.

Key Competencies:
  • Customer Focus: Builds trust through customer-centric solutions.
  • Strategic AI: Guides responsible AI adoption and adaptation.
  • Optimizes Work Processes: Drives efficiency with continuous improvement.
  • Collaborates: Partners effectively to achieve shared goals.
  • Resourcefulness: Secures and deploys resources efficiently.
  • Manages Complexity: Simplifies and solves complex challenges.
  • Ensures Accountability: Delivers on commitments with integrity.
  • Situational Adaptability: Adjusts approach to shifting conditions.
  • Communicates Effectively: Tailors messages to diverse audiences.
Values:
  • People: Empowering people defines who we are.
  • Quality: Excellence in every product, every time.
  • Service: Serving others is our highest purpose.
  • Innovation: Advancing care through technology and discovery.
Employee Benefits, Health, and Wellness:
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
Physical Requirements:
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

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