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61 Empire Customer Service Representative Jobs Hiring Near You

Addison Group

Customer Service Representative

Addison, TX · On-site

$19 - $20/hr

Addison Group is partnering with our client to identify a Customer Service Representative. This role is responsible for supporting maintenance operations, coordinating service-related activities, and ...

QPS

Customer Service Representative

Rockford, IL · On-site

$16 - $21.75/hr

Customer Service Representative QPS Employment Group has a great Customer Service Representative position available at a company in Rockford, IL. This is a direct hire position. Customer Service ...

Dons Mobile Glass

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Customer Service Representative CSR

Merced, CA · On-site

$20 - $25/hr

The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as ... Group Life and AD&D Insurance * 401-K * Paid Holiday * Paid Vacation * Paid Sick Leave Company ...

Dons Mobile Glass

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Customer Service Representative (CSR)

Turlock, CA · On-site

$20 - $25/hr

The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as ... Group Life and AD&D Insurance * 401-K * Paid Holiday * Paid Vacation * Paid Sick Leave Company ...

Sonepar Group

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Customer Service Representative There's a place for you at Summit Electric Supply. A career at ... We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group ...

EPIC Fitness Group

Customer Service Representative

MI · On-site

$14.50/hr

Work hard play hard with an amazing group of talented, dynamic team members * Employee Assistance Program (EAP) Some of your responsibilities will include: * The customer service representative will ...

ZF Group

Customer Service Representative

Marshall, IL · On-site

$60K - $85K/yr

Req ID 89883 | Elec Op - Marshall, United States Capri USA Group, Inc. Customer Service Representative About the Team As a Customer Service Representative at ZF, you will play a key role in ensuring ...

EPIC Fitness Group

Customer Service Representative

Darien, IL · On-site

$15.50 - $21.25/hr

Work hard play hard with an amazing group of talented, dynamic team members * Employee Assistance Program (EAP) Some of your responsibilities will include: * The customer service representative will ...

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Customer Service Representative

Triangle Services

Minneapolis, MN • On-site

$16.75 - $22.75/hr

Other

Re-posted 26 days ago

Job description

Job Title: Customer Service Representative (CSR)
Company: Triangle Dies & Supplies (DFC Manufacturing Group)
Location: Brooklyn Park, MN
Job Type: Full-time | Hourly (Non-exempt)
About Triangle Dies & Supplies
Triangle Dies & Supplies is a long-standing manufacturer of steel rule cutting dies and die supplies that supports packaging and converting customers with specialized tooling solutions. We're known for delivering responsive service, strong product knowledge, and dependable turnaround times. As part of the DFC Manufacturing Group, we offer stability, growth, and the support of a broader manufacturing network.
If you enjoy being the key connection between customers, sales, design/CAD, and production-and you thrive in a fast-paced, deadline-driven environment-this role is for you.
Position Summary
The Customer Service Representative (CSR) is responsible for coordinating customer orders from start to finish while ensuring accuracy, clear communication, and on-time delivery. You will serve as the primary point of contact for customers and sales reps, working closely with internal teams to keep jobs moving smoothly through the production process.
Key Responsibilities
  • Serve as the primary contact for customers and sales reps regarding specifications, pricing, and order status
  • Review incoming orders and customer-provided materials for completeness and accuracy; verify details and approvals
  • Coordinate job scheduling with internal production teams and outside vendors as needed
  • Communicate proactively throughout production to resolve issues, confirm details, and ensure customer satisfaction
  • Enter orders, maintain job records, and manage priorities/logs to support on-time completion
  • Partner with design/CAD teams on artwork coordination, revisions, and file readiness
  • Prepare packing slips and shipping documentation; provide invoicing details to Accounts Receivable
  • Support additional customer service and administrative tasks as needed to keep operations running smoothly
Qualifications
  • High school diploma or equivalent required (Associate degree preferred)
  • 3-5 years of customer service experience (manufacturing or printing/packaging environment preferred)
  • Strong attention to detail and organization; ability to manage multiple priorities and deadlines
  • Excellent communication skills (phone, email, and in-person) with a customer-first mindset
  • Proficiency with Microsoft Office (Excel, Outlook, Word) and ability to learn order entry/ERP systems
  • Helpful but not required: ability to read/interpret blueprints or CAD drawings; comfort with basic math and problem-solving
Work Environment
This role is primarily in an office setting within a production environment. You may occasionally interact with the plant floor and production teams. The work is deadline-driven and requires accuracy, responsiveness, and professionalism.

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