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60 Emory University Information Technology Jobs Hiring Near You

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What are the key skills and qualifications needed to thrive in Information Technology, and why are they important?

To thrive in Information Technology, you need a solid understanding of computer systems, networking, programming, and cybersecurity, often supported by a relevant degree or certifications such as CompTIA, Cisco, or Microsoft. Familiarity with operating systems, cloud platforms, and IT management tools is typically essential in the field. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills that help IT professionals excel. These skills and qualifications are important for ensuring reliable technology operations, effective troubleshooting, and successful collaboration with both technical and non-technical stakeholders.

What are some common challenges faced by Information Technology professionals in a rapidly changing tech environment?

Information Technology professionals often encounter challenges such as keeping up with fast-evolving technologies, managing cybersecurity threats, and adapting legacy systems to modern requirements. Staying current often requires ongoing professional development, certifications, and a proactive approach to learning. Additionally, IT professionals must communicate effectively with both technical and non-technical stakeholders to ensure smooth project delivery and system integration.

What is Information Technology (IT)?

Information Technology (IT) refers to the use of computers, networks, storage, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data. IT is commonly used in the context of business operations, where it supports a wide range of functions including software development, technical support, network administration, and cybersecurity. IT professionals help organizations manage and utilize technology to solve problems, improve efficiency, and drive innovation. The field is broad and constantly evolving, offering various career paths in both technical and managerial roles.

What professions make $500,000 a year?

In the field of Information Technology, high-paying roles such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), and senior software engineering executives can earn $500,000 or more annually, especially with extensive experience, leadership responsibilities, and stock options. These positions often require advanced skills, certifications, and a track record of managing large teams or strategic initiatives.

What type of careers are in information technology?

Careers in information technology include roles such as software developers, network administrators, cybersecurity analysts, systems analysts, database administrators, and IT support specialists. These positions often require knowledge of programming, networking, security protocols, and certifications like CompTIA or Cisco, and may involve working in office, remote, or data center environments.

What is the difference between Information Technology vs Network Administrator?

AspectInformation TechnologyNetwork Administrator
Required CredentialsIT certifications (e.g., CompTIA A+, Network+, Cisco, Microsoft)Networking certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentOffice settings, data centers, remote workServer rooms, network infrastructure sites, office networks
Employer & Industry UsageTech companies, corporations, government agenciesOrganizations with complex network infrastructure, ISPs
Common Search & ComparisonYesYes

While both roles involve working with technology, Information Technology is a broad field covering hardware, software, and systems management, whereas Network Administrators focus specifically on managing and maintaining computer networks. IT professionals often handle a variety of tech-related tasks, while Network Administrators specialize in network infrastructure, ensuring connectivity and security.

What is it like to work at Emory University?

Emory University is known for its collaborative and inclusive work environment, prioritizing academic excellence and community engagement. The university's diverse departments and research centers foster a dynamic atmosphere, with opportunities for interdisciplinary collaboration and professional growth. Working at Emory University may appeal to candidates seeking a challenging and rewarding career in higher education, with access to cutting-edge research, innovative programs, and a vibrant academic community.

Do workers at Emory Healthcare get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Emory Healthcare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.

At Emory Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 101 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Emory Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 97 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Emory Healthcare?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 113 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 12% of people with changing schedules find out their shifts one week or less ahead of time.
  • 6% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 67% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Emory Healthcare worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Emory Healthcare workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and May 2026.

How easy is it for Emory Healthcare workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and May 2026.

How easy is it to get time off at Emory Healthcare?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 87 people who took the Breakroom Quiz between June 2025 and May 2026.

Do Emory Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Emory Healthcare do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
90% of people report that they don’t do extra unpaid work.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Emory Healthcare?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 99 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Emory Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Emory Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Emory Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 104 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Emory Healthcare get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Emory Healthcare?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 105 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Emory Healthcare enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Emory Healthcare recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 114 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Emory Healthcare?

Most people got enough training when they started.
85% of people report they got enough training when they started working here.
Based on data from 107 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Emory Healthcare?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Emory Healthcare’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Emory Healthcare is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 102 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular jobs at Emory University?
What are the most popular categories at Emory University?
IT Field Services Technician II

IT Field Services Technician II

Emory Healthcare

Decatur, GA • On-site

$25.20 - $31.31/hr

Full-time

Posted 10 days ago

Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

158th of 864 rated healthcare providers

Job description

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

  • Comprehensive health benefits that start day 1 
  • Student Loan Repayment Assistance & Reimbursement Programs 
  • Family-focused benefits  
  • Wellness incentives 
  • Ongoing mentorship, development, and leadership programs  
  • And more  

The IT Field Services Technician II plays a crucial role in ensuring the smooth operation of technology infrastructure across Emory Healthcare facilities. This position is responsible for providing on-site technical support, troubleshooting hardware and software issues, and maintaining IT systems in a Windows and Mac domain to support clinical and administrative operations. The ideal candidate will be a problem solver with excellent technical skills and a strong commitment to customer service within a fast-paced healthcare environment. This position requires the use of own vehicle to visit different Emory sites, and this role will likely be tied to our EJCH, but requires flexibility across locations.  We are seeking prior IT field service experience for consideration, and excellent customer service skills.  

RESPONSIBILITIES:

  • On-site Technical Support: Provide direct, hands-on technical support to end-users, including doctors, nurses, and administrative staff, at various Emory Healthcare locations.
  • Hardware and Software Troubleshooting: Diagnose and resolve issues related to desktops, laptops, printers, mobile devices, network connectivity, and various clinical and administrative applications. This includes identifying root causes and implementing effective solutions.
  • System Installation and Configuration: Install, configure, and deploy new hardware and software, ensuring proper integration with existing systems and adherence to Emory Healthcare standards.
  • Preventative Maintenance: Perform routine maintenance on IT equipment to ensure optimal performance and longevity, minimizing downtime.
  • Respond to service requests and incidents: set up desktops, install peripherals, and
    troubleshoot printing, network issues).
  • Documentation: Maintain accurate records of all service requests, troubleshooting steps, and resolutions within the IT service management system. Document system configurations and procedures as needed, handle tickets from ServiceNow queue.
  • Customer Service: Provide exceptional customer service, communicating effectively with users to understand their issues, explain solutions, and ensure satisfaction.
  • Collaboration: Work closely with other IT teams to resolve complex issues and contribute to overall IT service improvement.


MINIMUM QUALIFICATIONS:

  • Associate's Degree in Computer Science or related field OR Two years of information technology experience OR four years Information Technology experience without a degree.
  • A+ Certification preferred or another Information Services related Certification.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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