61 Emerson Group Customer Service Manager Jobs Hiring Near You

Based in our Cranberry Township, PA location, you will be part of the Power Retrofit Solutions Group who provides fully engineered control system solutions for power plants in North America. The group focuses on retrofits of existing plant control systems with Ovation Controls, while providing all aspects of project management, engineering design, system integration, test and commissioning services to deliver comprehensive solutions to our customers. You will be a vital part of our team with responsibilities for project management of Distributed Control System solutions. If you are looking to bring your knowledge and expertise to an industry leader, we would love to hear from you!
In This Role, Your Responsibilities Will Be:

• Provide project management and leadership on multiple retrofit projects
• Actively manage project scope, including sub-contractor scope
• Monitor customer satisfaction throughout execution cycle and deliver outstanding results on projects, customer focus is a priority for us!
• Actively lead and track project financial performance, identify and support opportunities for business growth
• Develop and sustain project schedules and ensure all dates are met and issue monthly progress reports
• Proactively estimate and lead project resources by providing technical direction and engineering support
• Optimize utilization of global resources in support of department objectives
• Provide consultative support for proposals and marketing. Supporting our people by mentoring and training team members

Who You Are:
You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You adjust communication content and style to meet the needs of diverse stakeholders. You effectively align the interests of multiple, diverse stakeholders.
For This Role, You Will Need:

• Bachelor of Science in Engineering, Business, or other technical discipline
• 5+ years of relevant experience in Project Management, Engineering or equivalent
• Includes travel up to 20% in North America
• Legal authorization to work in the United States without sponsorship now or in the future.

Preferred Qualifications That Set You Apart:

• Bachelor of Science in Electrical Engineering, Mechanical Engineering, Chemical Engineering or other engineering specialization
• Project Management Professional (PMP) certification
• Controls and DCS experience highly preferred
• Engineering, Procurement, and Construction (EPC) scope and site management experience (Power plants is a plus)

Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We champion an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
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