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EMC Insurance
EMC Insurance

25 Emc Insurance Insurance Agent Jobs Hiring Near You

EMC Insurance

Senior Bond Underwriter

Iowa, LA · On-site

$92.67 - $128.04/hr

Overview At EMC, we're all about working together to make an impact. As part of our team, you'll ... Communicates proactively with agents and anticipates their and insured's needs. * Plans and ...

New

EMC Insurance

Security Officer

Des Moines, IA · On-site

$18 - $23.45/hr

At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders ...

EMC Insurance

$112 - $177/hr

At EMC, we're all about working together to make an impact. As part of our team, you'll have the ... Serves as a subject matter expert on casualty claims policies and insurance programs. Collaborates ...

New

EMC Insurance

Bond Underwriting Associate

$47K - $65K/yr

At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders ...

EMC Insurance Group, Inc.

Lead Internal Auditor

$94K - $130K/yr

At EMC, we're all about working together to make an impact. As part of our team, you'll have the ... Experience in property and casualty insurance or life insurance accounting, claims and/or ...

EMC Insurance Group, Inc.

Agency & Commissions Director

$114K - $164K/yr

At EMC, we're all about working together to make an impact. As part of our team, you'll have the ... insurance departments, NAIC guidance and internal policies. * Leads the agent appeal review team ...

EMC Insurance Group, Inc.

Security Officer

Des Moines, IA · On-site

$18 - $23.45/hr

At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders ...

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EMC Insurance Jobs Information

How easy is it to get time off at EMC Insurance?

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Do people at EMC Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
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Do people at EMC Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Is it stressful to work at EMC Insurance?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people at EMC Insurance recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people get enough training when they start at EMC Insurance?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people think EMC Insurance’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

Do workers feel well informed about how EMC Insurance is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and January 2026.

What other companies are hiring for Insurance Agent jobs?

What are the most popular jobs at Emc Insurance?

Infographic showing various Insurance Agent job openings at Emc Insurance in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 10% Physical, and 90% Remote job distribution.

Customer Experience Representative

EMC Insurance

Des Moines, IA • On-site

$47K - $65K/yr

Other

Posted 4 days ago

EMC Insurance rating

9.5

Company rating: 9.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 310 rated insurance

Job description

At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts-always supporting each other to do our best work. Join us, and let's improve lives together.
Handles all customer contacts, inquiries and service requests. Prepares, delivers and processes customer requests including policy changes, illustration requests and withdrawals/surrenders using various systems, marketing materials and own life insurance product knowledge. Administers daily accounting transactions on all policies. Researches and provides solutions to complex problems and requests. Collaborates with others to improve the customer experience.
Essential Functions:
  • Handles customer contacts from agents, policyowners, and employers regarding in-force policies, policy administration, and policy benefits.
  • References various systems and marketing materials and product/life insurance knowledge to respond to requests and prepares and delivers in-force and sales illustrations for universal life policies, annuity settlement options, new product sales, and existing product conversions for agents and policyowners.
  • Generates and sends appropriate service request documents such as beneficiary change, ownership change, and withdrawal and surrender forms following a review of policy information such as product type, policy provisions, and tax qualification codes.
  • Processes various service requests including policy loans, dividend withdrawals, and routine policy changes at time of contact.
  • Handles agent contacts regarding new business applications, sales illustrations, website and e-app support, and applicants for underwriting.
  • Creates and/or generates necessary correspondence for the agent or policyowner.
  • Documents all customer communication utilizing the online Call Manager system.
  • Administers routine daily accounting transactions on existing EMC Life and United policies including premium payments and reconciliation of lockbox payments.
  • Reviews, verifies, and mails automatic system checks.
  • Reviews, processes, and delivers written correspondence regarding mode changes, address changes, and termination of coverage on existing workplace policies.
  • Processes returned mail.
  • Researches moderately complex new business and in-force policy inquiries not resolved during initial contact and consults with senior team members.
  • Utilizes product/life insurance knowledge and various systems such as DocView, back files, marketing materials and policy forms to complete research.
  • Stays current on systems, processes, and procedures to ensure appropriate handling.
  • Collaborates with other teams to resolve and responds to customers with facts and/or solutions within established service level agreements.
  • Collaborates with team members and people leader to improve the customer experience. Identifies and reports system problems to the appropriate person.
  • Identifies, suggests, and implements process improvements.
Education & Experience:
  • High school diploma or equivalency
  • Associate degree, with business or marketing customer service-related courses preferred
  • Two years of experience working with life and annuity or related experience
  • Experience working in a call center, customer service, or similar environment preferred
  • LOMA coursework and Associate Customer Service designations preferred
Knowledge, Skills, & Abilities:
  • Good knowledge of state insurance and IRS regulations preferred
  • Strong understanding of life insurance industry products and procedures
  • Strong analytical and problem-solving skills
  • Strong data entry and ten-key by touch skills
  • Ability to accurately file alpha and numeric information
  • Good math skills
  • Strong verbal and written communication skills
  • Strong organizational and customer service skills
  • Ability to work in a fast-paced and team environment
  • Ability to maintain confidentiality

The hiring salary range for this position will vary based on geographic location, falling within either of the following:
$43,081 - $59,537 or $47,635 - $65,482
A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.
For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.

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