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Earth Fare
Earth Fare

60 Earth Fare Customer Service Manager Jobs Hiring Near You

Earth Fare

Customer Service Lead

Asheville, NC · On-site

$15 - $21/hr

The Customer Service Lead is responsible for upholding and embodying the Earth Fare Customer ... Earth Fare merchandising/marketing guidelines as outlined by the Front End Manager. * Department ...

Earth Fare

Customer Service Lead

Asheville, NC

$15 - $21/hr

The Customer Service Lead is responsible for upholding and embodying the Earth Fare Customer ... Earth Fare merchandising/marketing guidelines as outlined by the Front End Manager. * Department ...

Earth Fare

Cashier - Earth Fare Columbia

Columbia, SC · On-site

$11 - $15/hr

Earth Fare Team Members At Earth Fare Our Team Members ensure that our customers' visit to our ... managers across departments to ensure that customers receive the answers and service that will keep ...

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Earth Fare Jobs Information

What is it like to work at Earth Fare?

Earth Fare is a health food store chain that prioritizes a culture of wellness and sustainability, emphasizing the importance of healthy living and community involvement.

As an employee, you would be part of a team that works together to create a welcoming shopping environment, with a focus on providing exceptional customer service and promoting healthy eating habits. The company's mission-driven approach and emphasis on employee development create opportunities for growth and learning.

Working at Earth Fare may appeal to individuals who share a passion for healthy living, sustainability, and community engagement, as the company offers a supportive work environment and opportunities to make a positive impact on customers' lives.

What makes Earth Fare an attractive place to work?

Earth Fare is a health food store chain that operates on a mission to provide high-quality, natural products to its customers, positioning itself as a leader in the specialty food industry. The company's workplace culture values employee well-being, offering a supportive environment that fosters collaboration, innovation, and work-life balance. By joining Earth Fare, individuals can contribute to a mission-driven organization that prioritizes customer satisfaction and employee growth, providing opportunities for professional development and making a positive impact in the community.

Do workers at Earth Fare get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.

Does Earth Fare pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

At Earth Fare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and February 2026.

Do part-time workers get paid time off at Earth Fare?

Most people who work part-time don’t get paid time off.
80% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Earth Fare affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at Earth Fare?

Most people get paid time off work.
69% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 76% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Earth Fare worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Earth Fare workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for Earth Fare workers to change shifts?

Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Earth Fare?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Earth Fare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
72% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Earth Fare spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Earth Fare?

Some people find it hard to take sick days.
44% of people report that it’s hard to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

Is a Earth Fare job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Is working at Earth Fare good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Earth Fare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Earth Fare get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Earth Fare?

Some people feel stressed here.
58% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Earth Fare enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Earth Fare recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Earth Fare?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Earth Fare?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Earth Fare’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Earth Fare is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Customer Service Manager jobs?

What are the most popular jobs at Earth Fare?

What are the most popular categories at Earth Fare?

Infographic showing various Customer Service Manager job openings at Earth Fare in the United States as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% Physical job distribution.

Customer Service Lead - Earth Fare Columbia

Earth Fare

Columbia, SC • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Earth Fare rating

5.8

Company rating: 5.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Customer Service Lead

Earth Fare Team Members ensure that our customers' visit to our store is fulfilling, having had all their questions answered and their shopping needs met. We hope that each customer leaves with a sense of having experienced community, knowing that we are excited to see them again soon.

Earth Fare's Mission is helping people live healthy lives. Our Team Members guide our customers to select not only healthy food they can trust, but products for wellbeing and the household that are held to the same high standards as all of the food on our shelves.

Customer Service Lead (Bookkeeper) Contributions:

  • Customer Service: Greet customers warmly, address their needs, and answer questions about products and store policies.
  • Transaction Processing: Efficiently operate the POS system to process purchases, returns, and exchanges accurately. Handle various forms of payment including cash, credit/debit cards, and digital payments.
  • Promotions and Discounts: Apply promotional codes and discounts accurately, and inform customers about ongoing sales and special offers.
  • Bagging and Packing: Ensure items are bagged properly to prevent damage, using environmentally friendly practices in line with Earth Fare's commitment to sustainability.
  • Cash Handling: Maintain accurate cash drawers, manage cash flow, and ensure all transactions are balanced at the end of each shift.
  • Product Knowledge: Stay informed about the natural and organic products sold in the store to assist customers effectively.
  • Bookkeeping: Responsible for reconciliation and recording of cash register drawers and daily balancing of the Cash Office. Communication of cash or paperwork discrepancies, security issues, or customer service opportunities to the Front End Team Leader. Prepares daily bank deposits and change orders and prepares all cash office paperwork.
  • Training: Coaches and trains cashiers on the standard operating procedures for the department.

Required Knowledge and Experience:

  • Previous cash handling and customer service experience required.
  • Previous bookkeeping experience preferred.
  • Earth Fare experience preferred.

Environmental Conditions & Physical Demands:

  • Lifting: Up to 10 pounds occasionally (e.g., small grocery items, cash register supplies)
  • Reaching: Frequent reaching at waist level; occasional reaching above shoulder level (e.g., grabbing items from behind the counter)
  • Standing: Prolonged periods (e.g., standing at the cash register for a shift)
  • Pulling/Pushing: Minimal; occasional pushing of small carts or bins with light items

Why Work for Earth Fare?

  • Great Benefits: Health, Vision, and Dental Insurance for full-time employees. 401k and Retirement Planning. Paid Time Off. 20% Store Discount and discounted hot bar and salad bar. Flexible Scheduling.
  • Supportive Working Environment: Our Team Members and Leadership work together to co-create a working environment where each person's unique traits and talents are valued. We believe that every person's role is important and that clear communication and respect for one another are paramount to shaping our experience at work each day.
  • Opportunities for Growth: Empowering and developing our Team Members is integral to our company values. We ensure that each person has the support, tools, and knowledge to master their current roles. We encourage our Team Members to express interest in learning new skills and pursuing opportunities for advancement.
  • Community Relationships: We encourage our Team Members to cultivate community relationships that will positively impact our neighbors, partners, and the environment. We do this through a conscious effort to partner with outside organizations and host supportive community events.

What Earth Fare employees say

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