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Duquesne Light
Duquesne Light

60 Duquesne Light Customer Service Representative Jobs Hiring Near You

DLC

Supervisor, Overhead

Duquesne, PA · On-site

Raccoon Service Center, Pittsburgh, PA Job Responsibilities: * Upholds all safety and compliance ... Interface with contractors, other utilities, customers, government bodies and all Duquesne Light ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Alphabe Insight

Customer Service Representative

Cincinnati, OH · On-site

$15.25 - $21/hr

Customer Service Representative At Linked Light Pulse, we're not just a sales company; we're your trusted partner in achieving unparalleled success. With a dedication to excellence ingrained in our ...

Bosch Group Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners ...

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Duquesne Light Jobs Information

Does Duquesne Light Company pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Duquesne Light Company?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Duquesne Light Company?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Duquesne Light Company feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Duquesne Light Company get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Duquesne Light Company?

Most people don’t feel stressed out here.
80% of people say they don’t feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Duquesne Light Company enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Duquesne Light Company recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Duquesne Light Company?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Duquesne Light Company?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Duquesne Light Company’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

What other companies are hiring for Customer Service Representative jobs?

Customer Service Assistance (CAP) Case Manager

Holy Family Institute

Beaver Falls, PA

$17.30 - $18.26/hr

Full-time

Re-posted 19 days ago

Job description

Customer Service Assistance (CAP) Case Manager
Employer: Duquesne Light Universal Services
Reports to: Duquesne Light Program Supervisor
Location: 1 at Swissvale and 1 at Beaver Falls
Hours: Mon. – Fri., 8:00am – 4:00pm (Allow flexibility in scheduling as required by client needs)
HFI Mission Duties:
Holy Family Institute (HFI) is a 125-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh’s largest social service organizations operating 15 programs in three counties. We are an independent organization guided by Catholic Social Teachings and serving people of all faiths and backgrounds.
General Statement of Duties:
The Case Manager position will collect, analyze, and maintain information directly related to CAP accounts to accurately complete applications and interview Duquesne Light Co. customers for eligibility. The individual will follow Duquesne Light Policy and Procedures as directed.
Essential Functions:
  • Promotes the Mission and Philosophy of Holy Family Institute
  • Understand guidelines, limits and procedures of DLCO CAP
  • Interviews DLCO customers for program eligibility
  • Accurately completes CAP applications
  • Completes re-certifications and defaults as required
  • Manages daily work assignments in a timely fashion
  • Maintain accurate documentation and confidential documents
  • Assist clients with appropriate Referrals
  • Increase professional development by completing 40 hours of training annually
  • Completes other duties as assigned by supervisor
Requirements:
  • High School diploma: bachelor’s degree preferred
  • Two or more years of experience in Customer Service
  • Knowledge of Community resources
  • Excellent written and verbal communication skills
  • Proficiency with Windows Office Suite
  • Demonstrated ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Must have Act 33/34 and FBI clearances and valid PA driver’s license with reliable transportation
  • Must be 21 years of age
COMMITMENT TO SOCIAL JUSTICE
Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences. We will invest time and resources to create an inclusive environment for all of our stakeholders. This means we will respect diversity that includes race, ethnicity, gender, socioeconomic status, education, disability, and language. We also believe that we should be “Faithful Listeners” and embrace diversity of ideas, perspectives, and values. We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing that “God is Found in Everyday Activities” we will do our best to eliminate barriers that prevent full participation in our programs and services. We believe “Loving Relationships” means that all are welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive, and valued.

Holy Family Institute is an Equal Opportunity Employer

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