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Duck Donuts
Duck Donuts

60 Duck Donuts Customer Service Manager Jobs Hiring Near You

Duck Donuts

Crew Member - Donut Shop

Asheville, NC

$13 - $16/hr

Providing exceptional service to all Duck Donuts guests. * Helping customers order creative donuts ... time management, show up on time and ready to work * - Excellent customer service skills with ...

Duck Donuts

Crew Member - Donut Shop

Asheville, NC · On-site

$13 - $16/hr

Providing exceptional service to all Duck Donuts guests. * Helping customers order creative donuts ... time management, show up on time and ready to work * - Excellent customer service skills with ...

Duck Donuts

Donut Maker

Huntington Station, NY

$17.50 - $20/hr

Bring smiles and sweetness to every guest's day at Duck Donuts! As a Donut Maker, you'll be part of ... Provide excellent customer service when interacting with guests * Support team members in all areas ...

Duck Donuts

Donut Maker

Huntington Station, NY · On-site

$17.50 - $20/hr

DESCRIPTION Bring smiles and sweetness to every guest's day at Duck Donuts! As a Donut Maker, you ... Provide excellent customer service when interacting with guests * Support team members in all areas ...

Duck Donuts

Manager

Knoxville, TN · On-site

$15 - $20/hr

... Duck Donuts' high standards for quality, service, and cleanliness. This is a hands-on leadership ... Handle escalated customer concerns with professionalism and care * Foster a positive, collaborative ...

Duck Donuts

Manager

Fairfax, VA · On-site

... Duck Donuts' high standards for quality, service, and cleanliness. This is a hands-on leadership ... Handle escalated customer concerns with professionalism and care * Foster a positive, collaborative ...

Duck Donuts

Manager

Knoxville, TN · On-site

$15 - $20/hr

... Duck Donuts' high standards for quality, service, and cleanliness. This is a hands-on leadership ... Handle escalated customer concerns with professionalism and care * Foster a positive, collaborative ...

Duck Donuts

Crew Member - Donut Shop

Asheville, NC · On-site

$13 - $16/hr

Providing exceptional service to all Duck Donuts guests. * Helping customers order creative donuts and operating the cash register accurately. * Creating a variety of hot, iced, and frozen beverages.

Duck Donuts

Manager

Knoxville, TN

$15 - $20/hr

... Duck Donuts' high standards for quality, service, and cleanliness. This is a hands-on leadership ... Handle escalated customer concerns with professionalism and care * Foster a positive, collaborative ...

Duck Donuts

Manager

Fairfax, VA

... Duck Donuts' high standards for quality, service, and cleanliness. This is a hands-on leadership ... Handle escalated customer concerns with professionalism and care * Foster a positive, collaborative ...

Duck Donuts

Manager

Fairfax, VA · On-site

... Duck Donuts' high standards for quality, service, and cleanliness. This is a hands-on leadership ... Handle escalated customer concerns with professionalism and care * Foster a positive, collaborative ...

Duck Donuts

Donut Maker

Huntington Station, NY · On-site

$17.50 - $20/hr

Bring smiles and sweetness to every guest's day at Duck Donuts! As a Donut Maker, you'll be part of ... Provide excellent customer service when interacting with guests * Support team members in all areas ...

Duck Donuts

Team Member

Flemington, NJ

$15.92/hr

Responsibilities include: - Providing exceptional service to all Duck Donuts guests. - Operating the cash register accurately. - Creating a variety of hot, iced, and frozen beverages. - Creating ...

New

Duck Donuts

Team Member - Donut Shop

Asheville, NC · On-site

$14 - $16/hr

Providing exceptional service to all Duck Donuts guests. * Helping customers order creative donuts and operating the cash register accurately. * Creating a variety of hot, iced, and frozen beverages.

Duck Donuts

Donut Maker

Knoxville, TN

$10 - $14/hr

Bring smiles and sweetness to every guest's day at Duck Donuts! As a Donut Maker, you'll be part of ... Provide excellent customer service when interacting with guests * Support team members in all areas ...

Duck Donuts

Donut Topper

Miramar, FL · On-site

$12 - $13/hr

DESCRIPTION Duck Donuts is looking for an enthusiastic and artistic individual person to fill the position of Donut Topper. Donut Toppers are expected to greet customers as they enter Duck Donuts.

Duck Donuts

Donut Topper

Miramar, FL

$12 - $13/hr

Duck Donuts is looking for an enthusiastic and artistic individual person to fill the position of Donut Topper. Donut Toppers are expected to greet customers as they enter Duck Donuts. They will be ...

Duck Donuts

Donut Maker

Knoxville, TN

$10 - $14/hr

Bring smiles and sweetness to every guest's day at Duck Donuts! As a Donut Maker, you'll be part of ... Provide excellent customer service when interacting with guests * Support team members in all areas ...

Duck Donuts

Donut Maker

Knoxville, TN · On-site

$10 - $14/hr

DESCRIPTION Bring smiles and sweetness to every guest's day at Duck Donuts! As a Donut Maker, you ... Provide excellent customer service when interacting with guests * Support team members in all areas ...

Duck Donuts

Shift Lead/Manager

Bartonsville, PA · On-site

$13/hr

DESCRIPTION SHIFT LEAD/Manager DUCK DONUTS BARTONSVILLE Duck Donuts is looking for an individual ... service in a clean and welcoming atmosphere * Responsible for assisting the General Manager and ...

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Duck Donuts Jobs Information

Do workers at Duck Donuts get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and December 2025.

Does Duck Donuts pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
93% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.

Do part-time workers get paid time off at Duck Donuts?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 11 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people get paid time off at Duck Donuts?

Most people don’t get paid time off from work.
94% of people say they don’t get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 62% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers at Duck Donuts worry about hours?

Some people worry about getting enough hours.
59% of people report they worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Duck Donuts workers get to choose the shifts they work?

Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it for Duck Donuts workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it to get time off at Duck Donuts?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and December 2025.

Do Duck Donuts managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and July 2026.

Do jobs at Duck Donuts spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it to take sick days at Duck Donuts?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and July 2026.

Is a Duck Donuts job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Duck Donuts feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Duck Donuts get to take their breaks without interruption?

Only some people get breaks without interruption.
59% of people report that their breaks get interrupted.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and December 2025.

Is it stressful to work at Duck Donuts?

Some people feel stressed here.
48% of people say they often feel stressed at work.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Duck Donuts enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Duck Donuts recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Duck Donuts?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Duck Donuts?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Duck Donuts’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
54% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Duck Donuts is doing?

Only some people feel well informed about how the company is doing.
41% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and July 2026.

What other companies are hiring for Customer Service Manager jobs?

What are the most popular jobs at Duck Donuts?

What are the most popular categories at Duck Donuts?

Infographic showing various Customer Service Manager job openings at Duck Donuts in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Physical job distribution.

Crew Member - Donut Shop

Duck Donuts

Asheville, NC

$13 - $16/hr

Full-time

Re-posted 10 days ago

Duck Donuts rating

5.4

Company rating: 5.4 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

43rd of 107 rated fast food restaurants

Job description

JOB DESCRIPTION

We have a quacktastic opportunity! Duck Donuts is seeking enthusiastic individuals to join our team in a full or part-time capacity. If you have an upbeat personality, are a team player with a strong work ethic, and are seeking a fun, friendly, and fast-paced environment, then Duck Donuts may be the perfect fit for you!


Preferred candidates are 18+ due to requirements of handling special equipment


Pay Range is $11-$13 per hour (average of $13 - $16 per hour including tips)

**Preferred candidates are available to work weekdays and afternoon shifts, primarily Tue-Thu

**Must be available to work mornings (typically 7am-12pm) and/or evenings (typically 12pm-6pm)


Responsibilities include: 

  • Providing exceptional service to all Duck Donuts guests. 
  • Helping customers order creative donuts and operating the cash register accurately.
  • Creating a variety of hot, iced, and frozen beverages. 
  • Creating beautiful donuts customized for each guest. 
  • Prepares donut batter and operates the donut fryer. (*18+ years of age required.)
  • Prepares recipes according to Duck Donuts standards. 
  • Maintains a clean, safe, and friendly work environment. 
  • Works as part of a team to complete orders efficiently. 


Preferred Qualifications:

  • Prior work experience in foodservice or retail
  • Has an energetic and upbeat personality and a proven ability to work in a fast-paced environment
  • Proven ability to provide exceptional service to guests


Benefits:

  • Flexible schedule
  • Paid training
  • Company discount
  • Supplemental benefits available


Shifts / Schedule:

  • Weekdays (starting 7am, or closing 6pm)
  • Weekends (starting 7am, or closing 6pm)
  • 6-7 hour shifts (morning and afternoon)

REQUIREMENTS
  • - Strong interpersonal communication and team player
  • - Reliable and dependable time management, show up on time and ready to work
  • - Excellent customer service skills with desire to delight each guest
  • - Eagerness to be trained and coached on new skills and best practices
  • - Initiative to complete tasks on own without being micro-managed

ABOUT THE COMPANY

It all began on the sandy beaches of the Outer Banks in Duck, North Carolina. There, Russ DiGilio and his family would enjoy relaxing and fun vacations… but something was missing, there were no fresh donuts! So, they decided to create their own… and Duck Donuts was born.


Our mission is to deliver smiles and warm, delicious and made-to-order donuts created just the way you like.


We are dedicated to delighting our guests by treating them like family and consistently providing a superior product and exceptional customer service in an authentic manner. We pride ourselves on our community engagement and commitment to make changes for the better through innovation every day

What Duck Donuts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom