Customer Service Representative
$20 - $24.50/hr
Position Overview dormakaba is seeking a Customer Service Representative based in Chino ... The individual will be responsible for assisting customers with the ordering process including ...
5 Dormakaba Customer Service Representative Jobs Hiring Near You
Customer Service Representative
$20 - $24.50/hr
Position Overview dormakaba is seeking a Customer Service Representative based in Chino ... The individual will be responsible for assisting customers with the ordering process including ...
Machinist I, II 3rd Shift
Indianapolis, IN · On-site
$18.56 - $27.31/hr
... representative. Company Description www.dormakaba.com International company that provides ... services that give you a sustainable sense of security.
Quick apply
Machinist I, II 3rd Shift
Indianapolis, IN · On-site
$18.56 - $27.31/hr
... representative. Company Description www.dormakaba.com International company that provides ... services that give you a sustainable sense of security.
Senior Financial Analyst
Indianapolis, IN · On-site
$90K - $115K/yr
... representative. Company Description www.dormakaba.com International company that provides ... services that give you a sustainable sense of security.
Quick apply
Senior Financial Analyst
Indianapolis, IN · On-site
$90K - $115K/yr
... representative. Company Description www.dormakaba.com International company that provides ... services that give you a sustainable sense of security.
Senior Financial Analyst
Indianapolis, IN · On-site
$90K - $115K/yr
... representative. Company Description www.dormakaba.com International company that provides ... services that give you a sustainable sense of security.
Quick apply
Senior Financial Analyst
Indianapolis, IN · On-site
$90K - $115K/yr
... representative. Company Description www.dormakaba.com International company that provides ... services that give you a sustainable sense of security.
Machinist I, II 3rd Shift
Indianapolis, IN · On-site
$18.56 - $27.31/hr
... representative. Company Description www.dormakaba.com International company that provides ... services that give you a sustainable sense of security.
Quick apply
Machinist I, II 3rd Shift
Indianapolis, IN · On-site
$18.56 - $27.31/hr
... representative. Company Description www.dormakaba.com International company that provides ... services that give you a sustainable sense of security.
Dormakaba Jobs Information
Do workers at Dormakaba Americas get paid breaks?
Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
81% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
Does Dormakaba Americas pay people when they’re sick?
Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.
At Dormakaba Americas, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between August 2025 and May 2026.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between August 2025 and May 2026.
Is the health insurance from Dormakaba Americas affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between August 2025 and May 2026.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between August 2025 and May 2026.
Do people get paid time off at Dormakaba Americas?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between August 2025 and May 2026.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between August 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.
- 83% of people with changing schedules find out their shifts one week or less ahead of time.
- 17% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.
Do workers at Dormakaba Americas worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and October 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and October 2025.
Do Dormakaba Americas workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
40% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
How easy is it for Dormakaba Americas workers to change shifts?
Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.
How easy is it to get time off at Dormakaba Americas?
Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.
88% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.
Do Dormakaba Americas managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
60% of people say their manager changes their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
60% of people say their manager changes their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
Do jobs at Dormakaba Americas spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and October 2025.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and October 2025.
How easy is it to take sick days at Dormakaba Americas?
Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
Is working at Dormakaba Americas good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Dormakaba Americas feel treated with respect by their managers?
Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
69% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Dormakaba Americas get to take their breaks without interruption?
Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
69% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
Is it stressful to work at Dormakaba Americas?
Most people feel stressed out here.
89% of people say they often feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.
89% of people say they often feel stressed out at work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Dormakaba Americas enjoy their jobs?
Only some people enjoy their job.
46% of people report they don’t enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.
46% of people report they don’t enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people at Dormakaba Americas recommend working with their team?
Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get enough training when they start at Dormakaba Americas?
Some people didn’t get enough training when they started.
58% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.
58% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people get support to advance at Dormakaba Americas?
Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.
Do people think Dormakaba Americas’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
95% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.
95% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and May 2026.
Do workers feel well informed about how Dormakaba Americas is doing?
Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Dormakaba?
$20 - $24.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Dormakaba Americas rating
7.1
Based on 19 frontline employees who took The Breakroom Quiz
113th of 156 rated electronics manufacturers
Job description
Position Overview
dormakaba is seeking a Customer Service Representative based in Chino, CA. The Customer Service Representative is responsible for providing service and support to customers through phone and email interactions and/or order processing activities. The individual will be responsible for assisting customers with the ordering process including, processing, verifying, and changing orders when necessary while delivering a pleasant experience that will foster a lasting relationship between the customer and Alvarado.
HIRING SALARY RANGE: Base Salary $20.00 - $24.50 hourly (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Please visit our career site for more information on benefits.
What you will do
- Builds relationships and positively interacts and communicates with customers, both internal and external
- Receives, processes, and verifies the accuracy of orders from customers utilizing the company’s software system and customer purchase orders
- Answers incoming customer calls or emails regarding orders, invoices, product, and other general inquiries
- Maintains a high level of professionalism with customers and establishes a positive rapport with every caller
- Works with leadership to stay updated on product knowledge and be informed of any changes in company programs and policies
What we require
- High school diploma/GED equivalent with 2+ years of related experience or associate’s degree in business
- Strong verbal and written communication skills
- Proficient in Microsoft Office applications, Outlook, Word, and ability to learn ERP systems
What we prefer
- Previous manufacturing experience
What we offer
- Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
- Your health is our priority, we offer Medical Wellness Programs to aid in your well-being
- Vacation and Personal Time Off
- We support your growing family; we provide Parental Leave for Moms and Dads!
- Wisely plan for your future with our 401k Matching plan beginning on Day One
- Supporting your career development with our Tuition Reimbursement Program
- Robust culture supporting internal advancement with our Learn and Grow Program
- 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
- Employee Assistance Programs
- Voluntary Legal Insurance
- Unlimited Referral Reward Bonuses
- Corporate Discounts for shopping, travel and more!
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.
Work in a place where you matter – apply now!
#LI-LM1 #LI-Onsite
What Dormakaba Americas employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Dormakaba
Sourced by ZipRecruiter
Company size
10,000+ Employees
Headquarters location
Indianapolis, IN, US
Year founded
1862