Crane Service Administrator
Houston, TX · On-site
Receive/ Process work orders ensuring accuracy when the repairs are complete * Ensure all work ... Doggett is an Equal Employment Opportunity Employer
Doggett
43 Doggett Order Processor Jobs Hiring Near You
Crane Service Administrator
Houston, TX · On-site
Receive/ Process work orders ensuring accuracy when the repairs are complete * Ensure all work ... Doggett is an Equal Employment Opportunity Employer
Outside Parts Sales
Van Buren, AR · On-site
... of Doggett Company, LLC. in a professional manner. Essential Functions * Use Company provided ... Use of the system should contribute directly to the proposal process, winning the sale, volume ...
Outside Parts Sales
Van Buren, AR · On-site
... of Doggett Company, LLC. in a professional manner. Essential Functions * Use Company provided ... Use of the system should contribute directly to the proposal process, winning the sale, volume ...
Service Coordinator
Tyler, TX · On-site
$18.50 - $23.50/hr
Process work orders ensuring accuracy when the repairs are complete * Ensure all work orders are ... Doggett is an Equal Employment Opportunity Employer
Service Coordinator
Tyler, TX · On-site
$18.50 - $23.50/hr
Process work orders ensuring accuracy when the repairs are complete * Ensure all work orders are ... Doggett is an Equal Employment Opportunity Employer
Service Coordinator
Shreveport, LA · On-site
$18.75 - $23.75/hr
Process work orders ensuring accuracy when the repairs are complete * Ensure all work orders are ... Doggett is an Equal Employment Opportunity Employer
Service Coordinator
Shreveport, LA · On-site
$18.75 - $23.75/hr
Process work orders ensuring accuracy when the repairs are complete * Ensure all work orders are ... Doggett is an Equal Employment Opportunity Employer
Service Advisor
Springdale, AR · On-site
Request & process purchase orders, credit card payments, and financing. * Set up work orders, as ... Doggett is an Equal Employment Opportunity Employer
Service Advisor
Springdale, AR · On-site
Request & process purchase orders, credit card payments, and financing. * Set up work orders, as ... Doggett is an Equal Employment Opportunity Employer
Parts Counter
Corpus Christi, TX · On-site
Places orders and ensures products are shipped according to deadlines. * Manages purchases order ... Tracks and processes credits. * Provide internal customers with accurate delivery times. * Find the ...
Parts Counter
Corpus Christi, TX · On-site
Places orders and ensures products are shipped according to deadlines. * Manages purchases order ... Tracks and processes credits. * Provide internal customers with accurate delivery times. * Find the ...
Service Coordinator
Covington, LA · On-site
$17 - $21.50/hr
Process work orders ensuring accuracy when the repairs are complete * Ensure all work orders are ... Doggett is an Equal Employment Opportunity Employer
Service Coordinator
Covington, LA · On-site
$17 - $21.50/hr
Process work orders ensuring accuracy when the repairs are complete * Ensure all work orders are ... Doggett is an Equal Employment Opportunity Employer
Parts Counter
Houston, TX · On-site
Places orders and ensures products are shipped according to deadlines. * Manages purchases order ... Tracks and processes credits. * Provide internal customers with accurate delivery times. * Find the ...
Parts Counter
Houston, TX · On-site
Places orders and ensures products are shipped according to deadlines. * Manages purchases order ... Tracks and processes credits. * Provide internal customers with accurate delivery times. * Find the ...
Manage inventory and ordering of accessories and aftermarket products * Ensure proper pricing ... Doggett is an Equal Employment Opportunity Employer
Manage inventory and ordering of accessories and aftermarket products * Ensure proper pricing ... Doggett is an Equal Employment Opportunity Employer
Rental Coordinator
Austin, TX · On-site
$17.50 - $23/hr
Provide clerical support, such as, answering phones and processing paperwork * Maintain customer ... Doggett is an Equal Employment Opportunity Employer
Rental Coordinator
Austin, TX · On-site
$17.50 - $23/hr
Provide clerical support, such as, answering phones and processing paperwork * Maintain customer ... Doggett is an Equal Employment Opportunity Employer
Warranty Manager
Laredo, TX · On-site
Optimize complete warranty process across total value chain (customer, sales unit, production, etc ... Doggett is an Equal Employment Opportunity Employer
Warranty Manager
Laredo, TX · On-site
Optimize complete warranty process across total value chain (customer, sales unit, production, etc ... Doggett is an Equal Employment Opportunity Employer
Warranty Manager
Laredo, TX · On-site
Optimize complete warranty process across total value chain (customer, sales unit, production, etc ... Doggett is an Equal Employment Opportunity Employer
Warranty Manager
Laredo, TX · On-site
Optimize complete warranty process across total value chain (customer, sales unit, production, etc ... Doggett is an Equal Employment Opportunity Employer
Manage repair order flow from estimate to delivery, ensuring proper documentation and insurer ... Doggett is an equal opportunity employer.
Manage repair order flow from estimate to delivery, ensuring proper documentation and insurer ... Doggett is an equal opportunity employer.
Used Make Ready Technician
Houston, TX · On-site
... processing all open work orders * Manage techs with diagnostics * Maintain used fleet assets ... Doggett is an Equal Opportunity Employer
Used Make Ready Technician
Houston, TX · On-site
... processing all open work orders * Manage techs with diagnostics * Maintain used fleet assets ... Doggett is an Equal Opportunity Employer
Monitor shop efficiency through technician hours reports and ticket audit process * Manage scan ... Doggett is an Equal Employment Opportunity Employer
Monitor shop efficiency through technician hours reports and ticket audit process * Manage scan ... Doggett is an Equal Employment Opportunity Employer
... process begins. Prepare cars for refinish sanding, buffing, polish, and masking. Use of hand and ... Doggett is an Equal Employment Opportunity Employer
... process begins. Prepare cars for refinish sanding, buffing, polish, and masking. Use of hand and ... Doggett is an Equal Employment Opportunity Employer
Shop Technician - Ford North
Houston, TX · On-site
Provide excellent customer service, explaining alignment processes and recommendations to clients ... Doggett is an Equal Employment Opportunity Employer
Shop Technician - Ford North
Houston, TX · On-site
Provide excellent customer service, explaining alignment processes and recommendations to clients ... Doggett is an Equal Employment Opportunity Employer
Shop Technician
Houston, TX · On-site
Provide excellent customer service, explaining alignment processes and recommendations to clients ... Doggett is an Equal Employment Opportunity Employer
Shop Technician
Houston, TX · On-site
Provide excellent customer service, explaining alignment processes and recommendations to clients ... Doggett is an Equal Employment Opportunity Employer
Service Manager
San Antonio, TX · On-site
Ensure work orders are processed timely and accurately to support proper billing and revenue ... Doggett is an Equal Employment Opportunity Employer
Service Manager
San Antonio, TX · On-site
Ensure work orders are processed timely and accurately to support proper billing and revenue ... Doggett is an Equal Employment Opportunity Employer
Technical Communicator
Houston, TX · On-site
Opens work orders and provides estimated labor and parts requirements, when possible, for ... Doggett is an Equal Employment Opportunity Employer
Technical Communicator
Houston, TX · On-site
Opens work orders and provides estimated labor and parts requirements, when possible, for ... Doggett is an Equal Employment Opportunity Employer
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Job description
Crane Service Administrator
Classification
Non-Exempt
Job Summary
This position will include assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.
Essential Functions
Qualifications
Typical Physical Activity
A portion of every day will be spent indoor/outdoor, walking, stooping and bending, climbing on and off machines. Occasional lifting up to 50 pounds. Proper PPE is required when entering shop work area
Travel
Must be able to travel with overnight stays as required
The Service Administrator must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
Classification
Non-Exempt
Job Summary
This position will include assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations of shop functions, field service functions and delivery functions.
Essential Functions
- Must work with all departments to build an efficient and effective service team
- Keep customer satisfaction to its highest possible level, with accurate pricing, prompt, and quality invoicing
- Maintain consistency in regards to flat rates, proper documentation, orderly flow of internal paperwork and prompt work order invoicing (< 5 days from last day of labor on all work orders)
- Keep the customer informed of the progress on his/her machine, (before, during, and after)
- Must be able to perform all of the functions of the field service manager, and perform all other functions as requested by service manager.
- Coordinate all functions related to field service support and the development of all field technicians
- Support the overall objectives of the service department as a group
- Maintain customer satisfaction through best in class customer communication.
- Receive/ Process work orders ensuring accuracy when the repairs are complete
- Ensure all work orders are closed within five days of last activity
- Enter all work order notes, ensuring proper grammar, punctuation, and overall clarity
- Adjust travel time as needed according to job/customer requirements
- Adjust labor repair time to match marketing service time (MST)
- Review daily DDC report to ensure no over sights
- Dispatch and schedule technicians - when required
- Set up work orders when CSA's are not available, as well as, internal departments request for field repair - when required
- Communicate with technicians on jobs as needed for accurate job closings
- Verify warranty coverage at the time of closing to ensure we are maximizing coverage for the customer.
- Work with outside vendors as needed: (glass installs, some cylinder rebuilds, radiator repairs, etc.) Make sure invoices are provided for PO process
- Keep current on new systems, technology, and advancements in the industry
- Continual learning through John Deere University per the provided learning plan completed by service manager
- Keep current on DOT regulations and requirements for service trucks as well as environmental compliance.
- Stay current on present and past product improvement bulletins initiated by Deere to ensure dealer compliance.
Qualifications
- High School Diploma or GED
- Competent working knowledge of all Deere programs
- No personal distractions and/or interactions during scheduled working hours
- Technical knowledge and aptitude preferred
- Ability to communicate effectively verbally and in writing
- Intermediate user of Excel, Word and Outlook
- Must be self motivated and a self starter
- Ability to work well with internal and external customers
- Must be able to accomplish all requirements with minimal supervision
Typical Physical Activity
A portion of every day will be spent indoor/outdoor, walking, stooping and bending, climbing on and off machines. Occasional lifting up to 50 pounds. Proper PPE is required when entering shop work area
Travel
Must be able to travel with overnight stays as required
The Service Administrator must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer