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Disc Replay Metro Detroit & Flint

60 Disc Replay Customer Service Lead Jobs Hiring Near You

Disc Replay

Customer-Focused Team Member

Livonia, MI · On-site

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Livonia, MI

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Taylor, MI

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Flint, MI

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Jackson, MI

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Jackson, MI · On-site

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Troy, MI · On-site

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Toledo, OH

$12.50/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Saginaw, MI

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Grandville, MI · On-site

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Lansing, MI · On-site

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Lansing, MI

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Toledo, OH · On-site

$12.50/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Taylor, MI · On-site

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Flint, MI

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

Disc Replay

Customer-Focused Team Member

Roseville, MI · On-site

$14/hr

Join Our Team as a Customer Service Pro at Disc Replay! Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for ...

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Disc Replay Metro Detroit & Flint Jobs Information

Do workers at Disc Replay get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Disc Replay pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get paid time off at Disc Replay?

Most people get paid time off work.
78% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at Disc Replay worry about hours?

Some people worry about getting enough hours.
42% of people report they worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Disc Replay workers get to choose the shifts they work?

Most people get to choose which shifts they work.
82% report that they have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for Disc Replay workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and June 2026.

How easy is it to get time off at Disc Replay?

Some people find it hard to get time off.
42% of people report it’s hard to get time off.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do Disc Replay managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at Disc Replay spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and June 2026.

How easy is it to take sick days at Disc Replay?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Disc Replay feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Disc Replay get to take their breaks without interruption?

Only some people get breaks without interruption.
56% of people report that their breaks get interrupted.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Disc Replay?

Most people feel stressed out here.
100% of people say they often feel stressed out at work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Disc Replay enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Disc Replay recommend working with their team?

Not many people recommend working with their team.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Disc Replay?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Disc Replay?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Disc Replay’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Disc Replay is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
What other companies are hiring for Customer Service Lead jobs?
What are the most popular jobs at Disc Replay?
What are the most popular categories at Disc Replay?
Infographic showing various Customer Service Lead job openings at Disc Replay in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Physical job distribution.

Customer-Focused Team Member

Disc Replay

Livonia, MI • On-site

$14/hr

Full-time

Re-posted 23 days ago

Disc Replay rating

4.0

Company rating: 4.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Join Our Team as a Customer Service Pro at Disc Replay!

Do you love video games, movies, music, and all things pop culture? Ready to dive into a fast-paced, exciting job where your passion for electronics and collectibles shines? Disc Replay is looking for customer-focused team members just like you!

What We're All About:

At Disc Replay, we specialize in buying and selling video games, movies, electronics, and collectibles. We offer a fun, dynamic environment where you'll be surrounded by the latest in entertainment. From retro games to the hottest tech, you'll work with products that customers (and you!) love.

The Role:

As a Disc Replay Team Member, you'll be the face of our store. You'll help with both buying and selling products, offering recommendations, answering customer questions, and ensuring every customer has an awesome experience. Every day is different-you'll test products, price items, and get hands on with the coolest gadgets and games.

Why Work with Us?

  • Work with What You Love: Video games, movies, and electronics all day long!
  • Flexible Hours: We'll work with your schedule to find shifts that fit your life.
  • Team Discounts: Score deals on the products you enjoy.
  • A Fun, Lively Atmosphere: Work in a place that feels more like a community of fans than just a store.

Your Responsibilities:

  • Deliver top-notch customer service-greet customers, help with inquiries, and ensure they leave with a smile.
  • Handle sales and buy transactions, always keeping the customer's experience front and center.
  • Learn how to assess and price items like video games, electronics, and collectibles.
  • Work closely with your team to create a fun and productive work environment.
  • Stay organized in a fast-paced setting, testing, and evaluating various products.

What We're Looking For:

  • A friendly, positive attitude with a love for helping others.
  • Customer service skills-retail experience is great, but we're happy to train the right person!
  • Ability to multitask in a busy, exciting environment.
  • Comfortable standing for long periods and lifting up to 50lbs when needed.
If you're ready to combine your love of pop culture with excellent customer service skills, we'd love to hear from you. Apply today and join a team where every day is a new adventure!

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers bring us cool stuff all day long. We pay cash on the spot to buy their stuff and then we resell it to others. Disc Replay is a great environment to be in for video gamers, movie buffs, and those into pop culture.
Thanks for reading, and we'll see you at "The Replay"!

Education:no requirementsEmployment Type: FULL_TIME

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