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DATTCO

20 Dattco Customer Service Representative Jobs Hiring Near You

DATTCO

Customer Service Representative

New Britain, CT · On-site

$15.75 - $21.50/hr

Dattco START YOUR APPLICATION ( ABOUT THE ROLE The Customer Service Representative provides exceptional service to customers throughout every stage of the charter experience-from the initial inquiry ...

DATTCO

Customer Service Representative

New Britain, CT · On-site

$15.75 - $21.50/hr

WHY THIS ROLE MATTERS The Customer Service Representative plays a vital role in delivering the customer experience that sets DATTCO apart. By providing responsive, accurate, and professional service ...

DATTCO

Customer Service Representative

New Britain, CT

$15.75 - $21.50/hr

WHY THIS ROLE MATTERS The Customer Service Representative plays a vital role in delivering the customer experience that sets DATTCO apart. By providing responsive, accurate, and professional service ...

DATTCO

Customer Service Representative

New Britain, CT · On-site

$15.75 - $21.50/hr

WHY THIS ROLE MATTERS The Customer Service Representative plays a vital role in delivering the customer experience that sets DATTCO apart. By providing responsive, accurate, and professional service ...

DATTCO

Commuter Driver

Watertown, CT

$28 - $33/hr

Excellent customer service skills. * Ability to work independently. Questions? Call/text Susan at (860) 385-0012 or susan.cote@dattco.com. Qualified applicants will receive consideration for ...

DATTCO

Activity Transport Driver

New Britain, CT · On-site

$60K - $75K/yr

DATTCO will work with candidates to secure necessary endorsements. * Great customer service skills * Strong interpersonal & communication skills. * Ability to work independently. * Flexible ...

DATTCO

Activity Transport Driver

New Britain, CT

$60K - $75K/yr

DATTCO will work with candidates to secure necessary endorsements. * Great customer service skills * Strong interpersonal & communication skills. * Ability to work independently. * Flexible ...

DATTCO

Activity Transport Driver

Bridgeport, CT

$60K - $75K/yr

DATTCO will work with candidates to secure necessary endorsements. * Great customer service skills * Strong interpersonal & communication skills. * Ability to work independently. * Flexible ...

DATTCO

Commuter Driver

New Britain, CT · On-site

$28 - $33/hr

Excellent customer service skills. * Ability to work independently. Questions? Call/text Susan at (860) 385-0012 or susan.cote@dattco.com. Qualified applicants will receive consideration for ...

DATTCO

Motorcoach Driver

Watertown, CT · On-site

$100K/yr

DATTCO will work with candidates to secure necessary endorsements. * Flexible Schedule including nights and weekends. * Great customer service skills * Strong interpersonal & communication skills.

DATTCO

Commuter Driver

Watertown, CT · On-site

$28 - $33/hr

Excellent customer service skills. * Ability to work independently. Questions? Call/text Susan at (860) 385-0012 or susan.cote@dattco.com. Qualified applicants will receive consideration for ...

DATTCO

Activity Transport Driver

New Britain, CT

$60K - $75K/yr

DATTCO will work with candidates to secure necessary endorsements. * Great customer service skills * Strong interpersonal & communication skills. * Ability to work independently. * Flexible ...

DATTCO

Activity Transport Driver

Bridgeport, CT

$60K - $75K/yr

DATTCO will work with candidates to secure necessary endorsements. * Great customer service skills * Strong interpersonal & communication skills. * Ability to work independently. * Flexible ...

DATTCO

Commuter Driver

Watertown, CT · On-site

$28 - $33/hr

Excellent customer service skills. * Ability to work independently. Questions? Call/text Susan at (860) 385-0012 or susan.cote@dattco.com. Qualified applicants will receive consideration for ...

DATTCO

Activity Transport Driver

Bridgeport, CT · On-site

$60K - $75K/yr

DATTCO will work with candidates to secure necessary endorsements. * Great customer service skills * Strong interpersonal & communication skills. * Ability to work independently. * Flexible ...

DATTCO

Motorcoach Driver

Cranston, RI · On-site

$100K/yr

DATTCO will work with candidates to secure necessary endorsements. * Flexible Schedule including nights and weekends. * Great customer service skills * Strong interpersonal & communication skills.

DATTCO

Motorcoach Driver

Cranston, RI · On-site

$100K/yr

DATTCO will work with candidates to secure necessary endorsements. * Flexible Schedule including nights and weekends. * Great customer service skills * Strong interpersonal & communication skills.

DATTCO

Commuter Driver

Watertown, CT · On-site

$28 - $33/hr

Excellent customer service skills. * Ability to work independently. Questions? Call/text Susan at (860) 385-0012 or susan.cote@dattco.com. Qualified applicants will receive consideration for ...

DATTCO

Motorcoach Driver

Bridgeport, CT · On-site

$100K/yr

DATTCO will work with candidates to secure necessary endorsements. * Flexible Schedule including nights and weekends. * Great customer service skills * Strong interpersonal & communication skills.

DATTCO

Motorcoach Driver

Millbury, MA · On-site

$100K/yr

DATTCO will work with candidates to secure necessary endorsements. * Flexible Schedule including nights and weekends. * Great customer service skills * Strong interpersonal & communication skills.

All JobsDattco JobsDattco Customer Service Representative Jobs

DATTCO Jobs Information

Do workers at ​DATTCO get paid breaks?

No. Most people don’t get paid breaks.
76% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Does ​DATTCO pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
52% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and August 2026.

At ​DATTCO, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and August 2026.

Do part-time workers get paid time off at ​DATTCO?

Most people who work part-time get paid time off.
100% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from ​DATTCO affordable enough for their workers?

Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people get paid time off at ​DATTCO?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 86% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between November 2024 and October 2025.

Do workers at ​DATTCO worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and November 2025.

Do ​DATTCO workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it for ​DATTCO workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to get time off at ​DATTCO?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2026.

Do ​DATTCO managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and November 2025.

Do jobs at ​DATTCO spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it to take sick days at ​DATTCO?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at ​DATTCO good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at ​DATTCO feel treated with respect by their managers?

Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at ​DATTCO get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at ​DATTCO?

Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at ​DATTCO enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at ​DATTCO recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at ​DATTCO?

Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at ​DATTCO?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think ​DATTCO’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how ​DATTCO is doing?

Most people don’t feel well informed about how the company is doing.
73% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Dattco?
What are the most popular categories at Dattco?
Infographic showing various Customer Service Representative job openings at Dattco in the United States as of August 2026, with employment types broken down into 26% Full Time, and 74% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative

DATTCO

New Britain, CT • On-site

$15.75 - $21.50/hr

Other

Re-posted 3 days ago

​DATTCO rating

6.5

Company rating: 6.5 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

77th of 98 rated public transport

Job description

Customer Service Representative

Department: Coach & Tour

Location: New Britain, CT

Salary: $0 - $0

Career Site : Dattco

START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3757064&source=3757064-CJB-0)

ABOUT THE ROLE

The Customer Service Representative provides exceptional service to customers throughout every stage of the charter experience-from the initial inquiry through trip completion and follow-up. This role manages customer communications, prepares quotes and trip documentation, and ensures every interaction reflects DATTCO's commitment to outstanding service.

The ideal candidate is organized, customer-focused, and enjoys building relationships while managing multiple priorities in a fast-paced environment.

WHY THIS ROLE MATTERS

The Customer Service Representative plays a vital role in delivering the customer experience that sets DATTCO apart. By providing responsive, accurate, and professional service, this role helps build long-term customer relationships, supports repeat business, and ensures charter trips are coordinated seamlessly from booking to completion.

This position directly contributes to customer satisfaction, operational efficiency, and the continued success of DATTCO's School Bus Charter Division.

WHAT YOU'LL OWN Customer Service & Sales Support

  • Respond to customer inquiries received by phone, email, website, social media, and other communication channels

  • Prepare accurate charter quotations and follow up with prospective customers

  • Build positive relationships that encourage repeat business

  • Provide timely, professional communication throughout the customer experience

Trip Coordination

  • Create work tickets and trip itineraries

  • Confirm customer details to ensure accurate bookings

  • Coordinate changes and updates throughout the booking process

  • Support successful trip execution through clear and accurate documentation

Administrative & Financial Support

  • Prepare and distribute customer invoices

  • Maintain accurate customer and trip records within DATTCO's charter management system

  • Support accounts receivable activities

  • Ensure documentation is complete, accurate, and up to date

Team Collaboration

  • Work closely with operations, dispatch, and other departments to support customer needs

  • Assist with special projects and administrative tasks as assigned

  • Other duties as assigned

Other

  • Other duties as assigned

WHAT YOU BRING Education - High school diploma or GED required

Experience

  • Previous customer service experience required

  • Experience in transportation, hospitality, travel, or another service-oriented industry is a plus

Skills & Capabilities

  • Outstanding customer service and relationship-building skills

  • Strong verbal and written communication skills

  • Excellent planning, organizational, and time management abilities

  • High attention to detail and accuracy

  • Ability to manage multiple priorities in a fast-paced environment

  • Comfortable adapting to a variety of customer personalities and situations

  • Proficiency with Microsoft Office (Word, Excel, and Outlook)

  • Ability to learn and become proficient with charter quoting, booking, and dispatch software

  • Strong collaboration skills and a positive, team-oriented approach

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class.

START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3757064&source=3757064-CJB-0)

What ​DATTCO employees say

Pay

Benefits

Hours and flexibility

Workplace

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