28 Dailypay Customer Service Representative Jobs Hiring Near You

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DailyPay is the leader in On-Demand Pay, helping employers modernize how people get their pay. DailyPay serves more than 1,900 employers and over 6 million employees, including many of the world's most recognized brands. By providing real-time access to earned pay and financial wellness tools, DailyPay helps employees manage their finances and helps employers attract and retain talent. DailyPay is helping define the future of pay, where money moves at the speed of work.. Learn more at DailyPay's Press Center.

The Partnerships team is responsible for cultivating and managing DailyPay's partnerships with key players in payments, e-commerce, and financial services to create innovative, differentiated products and solutions that shape the future of consumer payments and commerce. We are looking for a strategic and product-savvy Director of partnerships to lead business development with Fintech partners in strategic focus areas including acquiring, issuing, and multi-rail / infrastructure providers, as well as online marketplaces for financial products

• Lead partnership strategy and drive revenue growth by developing new models and identifying untapped opportunities to expand DailyPay's EWA, debit card perks marketplace and ecosystem footprint

• Manage high-value relationships with banks, lenders, and marketplace ecosystem partners, acting as the primary point of contact for strategic planning, negotiations, and performance reviews

• Innovate on pricing structures and partnership frameworks to scale impact and differentiate DailyPay in the EWA, card and perks marketplaces

• Collaborate across product, ops, analytics, and vertical teams to align on shared goals and execute with precision

• Use data to inform strategy, optimize performance, and identify trends that shape future opportunities

• Position DailyPay as a thought leader by engaging with key industry stakeholders, representing the company at global Fintech conferences, and advocating for innovative fintech solutions for consumers.

• Identify gaps and innovation opportunities in the Fintech sector and work closely with product teams to drive new capabilities and enhancements tailored to the DailyPay customer needs.

• 10+ years of work experience in consulting, strategy, or a similar role driving new growth initiatives cross-functionally, including 5+ years experience in financial technology, payments or financial services marketplaces.

• Subject matter expertise with payment processing (acquiring and issuing), card interchange mechanics and/or digital acquisition for fintechs and banks.

• Proven track record in partner relationship management at senior leadership levels, including sourcing, negotiating, and driving internal and external accountability for performance and compliance with contract terms.

• Deep expertise conducting quantitative and qualitative analysis , financial forecasting and modeling.

• Demonstrated excellence in cross-functional collaboration, executive presence, and communication.

• Ability to distill complex concepts into structured frameworks, clear and succinct memos, and concrete action plans.

• Ability to thrive through ambiguity in a dynamic working environment; know how to balance velocity with appropriate depth and attention to detail.

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

• Fun company outings and events

• Unlimited PTO

• 401K with company match

High-performing cultures aren't built in silos, they thrive on partnership. At DailyPay, we Commit Together to an inclusive, professional environment where multifaceted perspectives are our greatest competitive advantage. We recognize that our team members don't live "single-issue lives," and we lean into the wide-ranging backgrounds and life stages that sharpen our collective decision-making.

In our high-trust environment, we empower you to Challenge Norms. We've created a space where it is safe to ask difficult questions, disrupt the status quo, and share bold perspectives without fear of professional fallout. We believe that by checking our own assumptions and staying curious about the experiences of others, we arrive at better, more innovative results.

We provide the space for you to do your best work through peer advocacy and transparent career development. If you are looking for a culture that values intellectual honesty, celebrates the unique lived experiences of its people, and thrives on collective success, you'll find it here.

If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com. All requests for accommodation will be addressed as confidentially as practicable.

DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.