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Cricket Wireless Jobs Information

Do workers at Cricket Wireless get paid breaks?

No. Most people don’t get paid breaks.
82% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Cricket Wireless pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
95% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

At Cricket Wireless, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between June 2025 and April 2026.

Do part-time workers get paid time off at Cricket Wireless?

Most people who work part-time don’t get paid time off.
75% of people who work part-time say they don’t get paid time off
Based on data from 8 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Cricket Wireless affordable enough for their workers?

Only some people say the health insurance costs are okay.
65% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Cricket Wireless?

Some people get paid time off from work.
53% of people say they don’t get paid time off.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 42% of people with changing schedules find out their shifts one week or less ahead of time.
  • 28% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 23% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 64 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Cricket Wireless worry about hours?

Some people worry about getting enough hours.
37% of people report they worry about getting enough hours.
Based on data from 67 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Cricket Wireless workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Cricket Wireless workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Cricket Wireless?

Most people find it hard to get time off.
72% of people report it’s hard to get time off.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cricket Wireless managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

Do jobs at Cricket Wireless spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Cricket Wireless?

Most people find it hard to take sick days.
68% of people report that it’s hard to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Cricket Wireless job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Cricket Wireless good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
57% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Cricket Wireless feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cricket Wireless get to take their breaks without interruption?

Only some people get breaks without interruption.
44% of people report that their breaks get interrupted.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Cricket Wireless?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cricket Wireless enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cricket Wireless recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Cricket Wireless?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Cricket Wireless?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Cricket Wireless’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Cricket Wireless is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular titles at Cricket Wireless?

What are the most popular cities for Cricket Wireless jobs?

What are the most popular states for Cricket Wireless jobs?

What are the most popular job types at Cricket Wireless?

What are the most popular categories at Cricket Wireless?

Infographic showing various job openings at Cricket Wireless in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Physical job distribution.

Cricket Wireless Retail Sales Manager

Crown Wireless

Lafayette, IN • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Key responsibilities

  • Sell Cricket Wireless plans, devices, accessories, and high-speed internet.

  • Achieve and beat sales goals for phones, accessories, plans, add-ons, retention, and autopay.

  • Lead and develop the sales team through coaching, mentoring, and providing feedback.

Job description

Cricket Wireless Retail Store Manager
Cricket by Crown Wireless
Crown Wireless is one of the largest authorized Cricket Wireless retailers in the country, with more than 220 locations, focusing on promoting from within. We are looking for highly motivated, competitive, customer-focused individuals to join our team. Hourly pay plus commissions that are paid out bi-weekly, in addition to monthly bonuses and contests.
In this role, you will earn between $19.00 and $22.00 an hour when you combine your hourly rate and commission.
Launch your sales career in wireless; no prior sales experience required! If you love your phone, enjoy talking to people and want a job where your energy and effort translate directly to extra money, this role is for you.
Join a fast-growing team where you can build skills, have fun and grow your career.
The Role:
As a Cricket Wireless Retail Store Manager, your goal is to ensure the success of the store. Your mission is to:
  • Deliver an unforgettable customer experience each day.
  • Drive your store to achieve sales metrics and goals.
  • Protect company assets and ensure operational compliance.
  • Develop your team into confident, high-impact sales professionals.

We Offer:
  • Uncapped commissions and bonuses, the more you sell, the more you earn.
  • Tenure increase program
  • Growth opportunities
  • A complete wellness package including medical, dental, vision coverage and more.
  • 401(k) plan with company contribution
  • Paid time off
  • Employee discounts on accessories and Cricket monthly service plan.
  • Cricket team color apparel provided.

Responsibilities:
  • Keep yourself up to date on new promos, price changes and policy updates.
  • Sell Cricket Wireless plans, devices, accessories and high speed internet.
  • Achieve and beat sales goals for phones, accessories, plans, add-ons, retention and autopay.
  • Deliver outstanding customer service from greeting to goodbye.
  • Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized.
  • Help customers understand Cricket products, features, and services.
  • Enjoy developing and maintaining relationships with co-workers and consumers.
  • Complete operational duties accurately and within required timeframes.
  • Work flexible hours, weekend and holidays at various locations.
  • Join in local marketing and community events to promote the brand.
  • Bring the energy: Motivate your team, create a fun, engaging sales floor.
  • Run a tight ship: Own opening/closing, cash handling, daily operations and store standards.
  • Lead and develop: Coach and mentor sales associates: give feedback that drives results.
  • Coach Up Your Team in all aspects of wireless sales and service.
  • Provide positive reinforcement and training to promote the learning and growth of sales associates.
  • Train for excellence: Ensure 100% completion of all required Company & Cricket training monthly and annually.
  • Control Inventory: Manage receiving PO's and returns. Communicates and process any discrepancies.
  • Own the customer experience: Resolve escalations and build lasting customer relationships.
  • Build the brand: Keep merchandising on point and aligned with Cricket brand standards.
  • Recruit and onboard: Help hire, interview and bring new talent onto the team.
  • Communicate and connect: Conduct regular staff meetings to communicate promos, goals, trends, and store performance.
  • Protect the business: Uphold store safety and asset security procedures.
  • Grow your market: Lead local grassroots marketing and prospecting initiatives. Solicit, coordinate, and participate in community events.

Requirements:
  • Previous retail or customer service management required.
  • Proven leadership and employee development skills.
  • Attendance at off-site events during and after business hours.
  • Ability to use reliable personal transportation to make daily bank runs to submit deposits.
  • Ability to stand for extended periods and work flexible hours, weekends, and during peak retail selling periods. Work at various locations may also be required.
  • Tech-savvy and enjoy working with interactive technology devices.
  • Collaborative, energetic and driven to close sales and hit goals.
  • Independent and self-motivated team player.
  • Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
  • Must have a valid driver's license, insurance and be able to pass background.
  • Must be at least 18 years of age.
  • Must be able to pass background check.
  • Must have a fully functioning smartphone on your first day of work.

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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