31 Cri Customer Service Representative Jobs Hiring Near You

At CRI, we are more than a workplace — we are a mission-driven, forward-thinking team shaping the future of secure and efficient operations across government and commercial sectors. As a minority-owned and Woman-Owned Small Business (WOSB) with over 30 years of experience, we specialize in delivering enterprise management systems, integrated physical and cybersecurity solutions and cutting-edge IT services, that elevate performance and ensure compliance. We thrive on innovation, collaboration, and continuous improvement, offering exciting opportunities to develop and deploy transformative technologies that support national and global organizations.

Design Engineer

CRI is looking to hire a Design Engineer in the Washington DC, Virginia, Maryland area to assist with System Design, Request for Proposal Response, High Level System Experience and Programming of Access Control, Video Management, Intrusion Detection, and Intercom Systems.  We are seeking a self-starting, technical and creative individual with experience in complex security systems.

Positions Qualifications:

• Experience within the Physical Security industry.
• 2 years of experience in estimation and design.
• Experience with interpreting Request for Proposals, Statements of Works and blueprint drawing packages to develop Integrated Security System design, Bill of Materials (BOM) and Technical Proposals.
• Experience developing PACS, VMS and IDS solutions for customers that have unique policies or procedures requirements is strongly desired.
• Experience with security systems such as Lenel, RS2, Hanwha Waves VMS, Milestone, Bosch, DMP and Aiphone is strongly desired.
• Experience supporting technicians with system programming, system startup, and servicing of a variety of security systems is strongly desired.
• Familiar with and able to interpret and apply national consensus codes and standards, such as ICD705, UL2050, and various other ISA and IEEE standards.
• Strong computer skills and experience with the MS Office suite.
• Strong oral and writing skills.

Responsibilities and Duties:

• Create proposals, including technical writeup, labor estimates, and pricing.
• Familiar with bid creation and submittal processes.
• Develop project scoping documents, equipment specifications, prepare logic diagrams, panel layout details, battery loading, and device layout details.
• Planning and design details including engineering concepts, distribution plans, riser diagrams, detail drawings, schedules, specifications, design analysis, etc.
• Working knowledge of Microsoft Office tools, such as Word, Excel, and PowerPoint.
• Assist Project managers with scope development, design and contract performance, documents, procedures, and controls for assigned projects.
• Provide engineering support to construction forces.
• Participate in technical discussions and meetings with internal and external stakeholders.
• Provide support for project managers from conception through completion (both large and small) following company objectives and contract requirements.
• Attend assigned organizational and customer meetings.
• Multitask and work in a fast-paced environment
• Occasional on-site project observations and reviews; duties needed to fulfill contractual obligations for construction phase services.
• Some travel may be needed.