Cowan Systems
Cowan Systems

31 Cowan Systems Jobs Hiring Near You

Driver Manager

Baltimore, MD · On-site

$46K - $56K/yr

Formed in 1924 Cowan Systems is a subsidiary of Schneider National headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one ...

Driver Manager

Bowling Green, KY · On-site

$47K - $56K/yr

Formed in 1924 Cowan Systems is a subsidiary of Schneider National headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one ...

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Driver Manager

Uxbridge, MA · On-site

$49K - $59K/yr

Formed in 1924 Cowan Systems is a subsidiary of Schneider National headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one ...

Regional Safety Trainer

Baltimore, MD · On-site

$1.2K - $1.7K/wk

Formed in 1924 Cowan Systems is a subsidiary of Schneider National headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one ...

Formed in 1924 Cowan Systems is a subsidiary of Schneider National headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one ...

Driver Manager

East Hartford, CT · On-site

$47K - $57K/yr

Formed in 1924 Cowan Systems is a subsidiary of Schneider National headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one ...

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Cowan Systems Jobs Information

Does Cowan Systems pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and March 2026.

At Cowan Systems, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from Cowan Systems affordable enough for their workers?

Only some people say the health insurance costs are okay.
64% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Cowan Systems?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and March 2026.

How easy is it to get time off at Cowan Systems?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and March 2026.

How easy is it to take sick days at Cowan Systems?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Cowan Systems feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at Cowan Systems?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Cowan Systems enjoy their jobs?

Only some people enjoy their job.
55% of people report they don’t enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Cowan Systems recommend working with their team?

Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at Cowan Systems?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at Cowan Systems?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think Cowan Systems’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how Cowan Systems is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and March 2026.
What are the most popular titles at Cowan Systems?
What are the most popular states for Cowan Systems jobs?
What are the most popular categories at Cowan Systems?
Infographic showing various job openings at Cowan Systems in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Customer Service Representative

Customer Service Representative

Cowan Systems

Mechanicsburg, PA • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Cowan Systems rating

6.9

Company rating: 6.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

About Us:
Formed in 1924 Cowan Systems is a subsidiary of Schneider National headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one man's entrepreneurial spirit, has grown into six unique divisions that operate throughout the country. Today, Cowan's state-of-the-art fleet has grown to 2,100 power units and 6,500 trailers operating out of 40 locations nationwide.
Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team.
Cowan Systems, LLC is a national truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance. Cowan Systems offers dedicated fleet services which provide a customized transportation package designed to meet the specific needs of the shipper, such as specialized equipment, strict timetables, and custom reporting. Our 100% supply chain solution includes local and long-haul trucking services, brokerage, warehousing, and driver leasing.
Cowan is committed to providing a healthy, safe, and stable work environment that promotes individual success, equal opportunity for learning, and professional growth. In our family-oriented environment, we treat everyone with dignity and respect. Through the emphasis of our team-work philosophy, we maintain a balance between professionalism and the ability to have fun.
Our Mission:
At Cowan Systems, LLC our mission is to provide logistics and transportation services that create value for our clients, suppliers, employees, and owners. We pursue our work with diligence, intelligence, and a high regard for the safety of our employees, stakeholders, and the public.
Our Vision:
Cowan Systems is an industry leader and the carrier of choice because of our passion for service, best in class drivers, professional management team, commitment to safety, drive for innovation, and our culture of continuous improvement and quality excellence.
Our Values:
  • Safety of our team drives every decision we make.
  • An entrepreneurial spirit fostered by healthy work environments.
  • Fiscal responsibility
  • Exceptional Customer service
Cowan Culture:
At Cowan Systems LLC, our most valuable strength is our people - with diverse backgrounds and experiences we prioritize personal and professional development. We are a company that explores innovative ideas and encourages creativity. Our success is fueled by cultivating and inspiring our community through open & honest communication. Together, we provide exceptional service to our partners and our peers. Cowan is NOT defined by what we do as individuals, but who we are as a team.
The Customer Service Representativeperforms in a customer service and general administrative capacity for all departments in the operation. This role is key to the continued operational success which will provide overall support to the Operations teams, Terminals, and Sales.
Duties and Responsibilities include but are not limited to:
  • Provide Customer Service support to include order entry, data entry in setting customer delivery appointments via various customer web portal accounts, emails, and phone calls.
  • Email correspondence with customers with tracking of loads
  • Acceptance or rejecting of loads based off what the operations has capacity to cover.
  • Tracking of loads, assist fleet managers as to outstanding loads that would possibly cause detentions and assessorial charges, provide updates in TMW. - This includes checking boards periodically for loads that may have missed.
  • Assisting Operations with daily tasks to support customer needs.
  • Requesting initial accessorial charges with customers
  • Scan and index paperwork (manifest, bill of ladings and associated receipts) if sent to you via email, you may be asked to reach out to shippers or consignees for paperwork.
  • Alerting upper management and Sales if you are seeing a decline with loads for Customers or if a customer needs some additional attention due to problems or changes.
Skills & Requirements:
  • Ability to work independently and professionally in a team-based environment.
  • Extremely organized and detail oriented
  • Exceptional customer service skills with the ability to build professional relationships via telephone and electronic communication methods.
  • Strong communication (both verbal and written), problem solving, & decision-making skills.
  • Ability to multitask and organize information to accurately update team on current account status and information.
  • Previous transportation and or logistics experience preferred.
  • Transportation platform (TMW, McCloud) experience would be a plus.
  • Utilizing Microsoft Office (word, outlook and excel on a daily basis)
Employee Benefits:
  • Hourly rate: $18-$20 per hour (Depending on knowledge & experience)
  • Full benefits - Medical, Vision, and Dental
  • Life, Short- and Long-Term Disability
  • PTO (sick & vacation) and 401K

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