Deposit Operations Associate
Location Tempe, Arizona | Onsite
Compensation & Schedule
โข $28.00 โ $30.00 per hour
โข Monday โ Friday, 9:00 AM โ 5:00 PM EST (6:00 AM โ 2:00 PM Arizona Time)
โข Full-Time
โข W2 employment
โข Start date: TBD
Role Impact
The Deposit Operations Associate supports the execution of customer payment activity and disbursement workflows to ensure accurate, secure, and timely transaction processing. This role partners closely with Customer Support, Ledger Operations, and Treasury to deliver a seamless client experience. Success in this position means maintaining operational accuracy, resolving payment-related inquiries efficiently, and ensuring compliance with banking and internal policies.
Key Responsibilities
โข Payments Processing: Handle the full cycle of wire deposits and withdrawals, including managing manual queues and processing returns.
โข Customer Support Coordination: Work closely with internal support teams to resolve customer queries related to payments, deposits, and withdrawals.
โข Coordinating and fulfilling requests from Banking Partners: Manage fraud recall and compliance-related requests from banking partners, collaborating with internal compliance teams to gather documentation, review account activity, and ensure timely resolution.
โข Account & Transaction Management: Approve and process ledger credits, debits, and fee transactions to ensure accurate account balances.
โข Account Maintenance: Review, update, and verify client payment method details to ensure accuracy and security.
โข Customer Assurance: Coordinate with Customer Support teams to provide timely confirmations of wire transactions and maintain clear communication on payment statuses.
Minimum Qualifications
โข High school diploma, or equivalent and 2 years of experience in the financial services industry or related field
โข Advanced proficiency in Excel
โข Understanding of bank deposit processing
โข Strong communication skills and ability to distill complex topics
โข Core Tools & Systems
โข Microsoft Excel (advanced proficiency required)
โข Internal ledger and payment processing systems
โข Banking partner platforms and compliance documentation tools
Preferred Skills
โข An undergraduate or graduate degree in finance or related field
โข 4+ years of experience in finance, ideally at a global bank, exchange, hedge fund, financial institution, or crypto trading platform
โข Understanding of cryptocurrency markets, DeFi (Decentralized Finance) protocols, blockchain technology, and consumer credit markets
Benefits
โข Competitive starting pay
โข Discretionary annual bonus
โข Long-term incentive in the form of a new hire equity grant
โข Comprehensive health plans
โข 401(k) with company matching
โข Paid Parental Leave
โข Flexible time off
Legal Notice
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CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!