CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user ...
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Computer Task Group
63 jobs near Columbus, OH
CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user ...
CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user ...
Quick apply
CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user ...
CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user ...
CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user ...
CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user ...
CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user ...
Participate as a full member of a service work group and contribute to the group's productivity ... Ability to manage multiple tasks. Able to interact with a diverse population (administrative to ...
Participate as a full member of a service work group and contribute to the group's productivity ... Ability to manage multiple tasks. Able to interact with a diverse population (administrative to ...
Fulfillment Associate I
Durham, NC · On-site
$13.50 - $15/hr
Basic computer proficiency and data entry skills. * Ability to follow written procedures, testing ... Ability to prioritize tasks and work effectively in a fast-paced production environment. * Strong ...
Fulfillment Associate I
Durham, NC · On-site
$13.50 - $15/hr
Basic computer proficiency and data entry skills. * Ability to follow written procedures, testing ... Ability to prioritize tasks and work effectively in a fast-paced production environment. * Strong ...
Participate as a full member of a service work group and contribute to the group's productivity ... Ability to manage multiple tasks. Able to interact with a diverse population (administrative to ...
Participate as a full member of a service work group and contribute to the group's productivity ... Ability to manage multiple tasks. Able to interact with a diverse population (administrative to ...
2nd Shift Print Center Associate
Manhattan, NY · On-site
$24 - $29/hr
Perform document finishing tasks using paper cutters, laminators, hole punchers, folders, inserters ... group are required.
2nd Shift Print Center Associate
Manhattan, NY · On-site
$24 - $29/hr
Perform document finishing tasks using paper cutters, laminators, hole punchers, folders, inserters ... group are required.
Task Group Support: (20%) * Manage/assist supporting a Task Group * Facilitate Task Group meetings ... Proficient computer skills (Microsoft Office). Ability to make presentations and perform data pulls ...
New
Task Group Support: (20%) * Manage/assist supporting a Task Group * Facilitate Task Group meetings ... Proficient computer skills (Microsoft Office). Ability to make presentations and perform data pulls ...
New
Workstation Technician
$18.50 - $22.50/hr
Printer and computer configuration experience as well as basic knowledge of networking, IP ... with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Quick apply
Workstation Technician
$18.50 - $22.50/hr
Printer and computer configuration experience as well as basic knowledge of networking, IP ... with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Task Group Support: (20%) * Manage/assist supporting a Task Group * Facilitate Task Group meetings ... Proficient computer skills (Microsoft Office). Ability to make presentations and perform data pulls ...
New
Task Group Support: (20%) * Manage/assist supporting a Task Group * Facilitate Task Group meetings ... Proficient computer skills (Microsoft Office). Ability to make presentations and perform data pulls ...
New
Workstation Technician
$18.50 - $22.50/hr
Printer and computer configuration experience as well as basic knowledge of networking, IP ... with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Quick apply
Workstation Technician
$18.50 - $22.50/hr
Printer and computer configuration experience as well as basic knowledge of networking, IP ... with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Quick apply
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Print Production Level 3
$20.50 - $20.80/hr
Demonstrated computer proficiency, including keyboard and mouse functions * Ability to send and ... Ability to prioritize tasks and manage multiple assignments simultaneously * Professional demeanor ...
Quick apply
Print Production Level 3
$20.50 - $20.80/hr
Demonstrated computer proficiency, including keyboard and mouse functions * Ability to send and ... Ability to prioritize tasks and manage multiple assignments simultaneously * Professional demeanor ...
Workstation Technician
Jacksonville, FL · On-site
$17.75 - $21.50/hr
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Quick apply
Workstation Technician
Jacksonville, FL · On-site
$17.75 - $21.50/hr
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Workstation Technician
Phoenix, AZ · On-site
$18.75 - $22.75/hr
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Quick apply
Workstation Technician
Phoenix, AZ · On-site
$18.75 - $22.75/hr
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Perform document assembly and finishing tasks, including cutting, inserting, laminating, hole ... Basic computer skills, including keyboard and mouse functions. * Working knowledge of Microsoft ...
New
Quick apply
Perform document assembly and finishing tasks, including cutting, inserting, laminating, hole ... Basic computer skills, including keyboard and mouse functions. * Working knowledge of Microsoft ...
New
Collaborate with engineers and research teams to accomplish assigned tasks in a fast-paced ... Excellent computer and analytical skills. Experience: * Minimum of 2 years of experience in ...
Quick apply
Collaborate with engineers and research teams to accomplish assigned tasks in a fast-paced ... Excellent computer and analytical skills. Experience: * Minimum of 2 years of experience in ...
Workstation Technician
$18.75 - $22.75/hr
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Quick apply
Workstation Technician
$18.75 - $22.75/hr
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters ...
Fulfillment Associate I
$14.50 - $16/hr
Basic computer proficiency and data entry skills. * Ability to follow written procedures, testing ... Ability to prioritize tasks and work effectively in a fast-paced production environment. * Strong ...
Quick apply
Fulfillment Associate I
$14.50 - $16/hr
Basic computer proficiency and data entry skills. * Ability to follow written procedures, testing ... Ability to prioritize tasks and work effectively in a fast-paced production environment. * Strong ...
Full-time
Posted 21 days ago
Job description
Overview
Job Title: Team Lead, Field Services - Refresh Project Team
Location: Onsite – Nashville, TN
Employment Type: Full-Time
Experience Level: Team Lead (5–7 years of experience in desktop support or related field)
Company: CTG (Computer Task Group) – Supporting a client in the Mid-South region
Position Summary:CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user device operations for a valued client in Nashville, TN. This is an excellent opportunity for individuals with foundational IT experience or training to grow their careers in a dynamic and hands-on technical environment.
Key Responsibilities:Client Build Support- Lead troubleshooting efforts for complex technical issues and escalations.
- Mentor and support junior technicians in daily operations.
- Coordinate with cross-functional teams for system upgrades and deployments.
- Ensure compliance with IT policies and procedures.
- Provide advanced support for specialized devices and software used in medical and lab environments.
- Image desktops and laptops with Office 365 and other required software.
- Troubleshoot and resolve imaging issues.
- Install and configure end-user software and tools.
- Validate system builds to ensure readiness for deployment.
End User Support- Respond to help desk calls and provide on-site troubleshooting for desktops, laptops, and peripheral devices.
- Map and troubleshoot printers, network drives, and connectivity issues.
- Confirm resolution with end users and escalate unresolved issues per client procedures.
Actions and Results- Assist with deployment of laptops, M365 support, Zebra printers, medical lab devices, and general end-user support.
- Maintain clear and professional communication with customers.
- Perform basic hardware maintenance and component replacement.
- Track and manage inventory of IT equipment.
Required Skills and Qualifications:- Basic knowledge of desktop/laptop hardware, software, and operating systems.
- Proven experience in managing and resolving complex desktop support issues.
- Ability to lead small technical projects and deployments.
- Experience with enterprise-level ticketing systems and documentation.
- Advanced troubleshooting skills for hardware, software, and network-related issues.
- Strong analytical and problem-solving abilities.
- Familiarity with PC imaging and operational programs.
- Experience working within SLA frameworks and escalation protocols.
- Strong interpersonal and organizational skills.
- Basic understanding of workstation backups and restores.
- Solid communication skills across all organizational levels.
- Familiarity with Microsoft 365 troubleshooting.
- Preferred: A+ Certification or equivalent technical certification.
Ideal Candidate Profile:- 1–2 years of experience in supervisory desktop support or equivalent technical training.
- 5 -7 years of experience in Desktop support or equivalent technical training.
- Eager to learn and grow in a fast-paced IT support environment.
- Comfortable working independently and collaboratively.
- Reliable, detail-oriented, and customer-service focused.
Team Leadership and Supervision
- Supervise and mentor Field Services Technicians, providing guidance and support.
- Coordinate daily tasks and ensure team adherence to SLA and escalation procedures.
- Conduct performance reviews and assist in training and onboarding new technicians.
- Serve as primary point of contact for escalated technical issues and client communications.
- Collaborate with management to improve service delivery and operational efficiency.
About Computer Task Group
Sourced by ZipRecruiter
We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.
Company size
1,001 - 5,000 Employees
Headquarters location
Buffalo, NY, US
Year founded
1966