CompleteCare

60 Complete Care Jobs Hiring Near You

Other duties as assigned by department head CompleteCare offers full-time and part-time employees a variety of generous benefits, including but not limited to: * Comprehensive medical, dental, and ...

Dentist

Bridgeton, NJ · On-site

$125K - $250K/yr

To provide friendly, professional and high-quality dental care to CompleteCare patients within a team-based, patient-centered dental home model of care. Reports to Chief Dental Officer. ESSENTIAL ...

Dentist

Bridgeton, NJ

$125K - $250K/yr

To provide friendly, professional and high-quality dental care to CompleteCare patients within a team-based, patient-centered dental home model of care. Reports to Chief Dental Officer. ESSENTIAL ...

Dentist

Bridgeton, NJ · On-site

$125K - $250K/yr

To provide friendly, professional and high-quality dental care to CompleteCare patients within a team-based, patient-centered dental home model of care. Reports to Chief Dental Officer. ESSENTIAL ...

Showing results 41-60

Contact Center Agent

Complete Care NJ

Bridgeton, NJ • On-site

$150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Job Type
Full-time
Description
Reporting/Department Head: Contact Center Manager
*FLSA Status - Non-Exempt
*EEO Category - Service Worker
Our Mission: To improve lives by providing convenient, comprehensive, high-quality healthcare to every person in every community that we serve.
Our Vision: CCHN will maintain its position as the leading community health center in the state and become a model for all other healthcare organizations to follow.
MAJOR FUNCTION: Answers incoming calls for the whole organization.
ESSENTIAL RESPONSIBILITES:
  • Perform with the best customer service, phone etiquette
  • Following company communication script
  • Updating demographics at every point of contact
  • Schedule appointments for all providers using appropriate guidelines
  • Transfers calls to appropriate department if needed
  • Task message to triage nurse if necessary
  • Task medication refills to nurse
  • Task referral issues to Referral Coordinator
  • Verify Insurance coverage patient has
  • Schedule appointment with Financial Counselor if needed
  • Respond to on-line medication refills (inbox)
  • Activate 911 if needed for the caller

OTHER JOB DUTIES:
  • Ability to sit for long periods of time
  • Other duties as assigned by department head

CompleteCare offers full-time and part-time employees a variety of generous benefits, including but not limited to:
  • Comprehensive medical, dental, and vision insurance
  • Paid time off (vacation, sick leave, and holidays)
  • 401(k) retirement plan with employer matching
  • Incentive program
  • Life and disability insurance
  • Continuing education and professional development opportunities
  • Flexible Spending Accounts (FSA)
  • Tuition reimbursement
  • Reimbursement for licensure and certifications
  • Reimbursement for CPR
  • Discounted services
  • Employee recognition programs
  • Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
  • Pension plan
  • Cancer insurance policies
  • Employee-paid life insurance - 2x annual salary, up to $150K (CCHN-paid benefit)
  • AAA membership (discounted rates)
  • BJ's Wholesale Club membership (discounted rates)
  • Direct deposit
  • Childcare reimbursement program
  • Intersite travel reimbursement

The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.
EOE
Requirements
QUALIFICATIONS:
  • HS Diploma or equivalent
  • Medical background a plus
  • Computer Skills
  • Medical Terminology
  • Ability to communicate well
  • Spanish speaking preferred

The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.