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Compass Systems
Compass Systems

60 Compass Systems Jobs Hiring in Florida

Compass

Customer Success Manager

Palm Beach, FL · On-site

... system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At Compass ...

Compass

Agent Experience Manager

Palm Beach, FL · On-site

$14.50 - $19/hr

... system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At Compass ...

Compass

Senior Software Engineer

Aventura, FL

$176K - $196K/yr

At Compass, You Will: * Build, develop, and scale the platform that empowers real estate ... Operate in a scalable engineering culture that leverages modern principles of decoupled systems and ...

Compass

WPO & Facilities Manager

Miami Beach, FL

We build and maintain all aspects of what keeps our Compass International Holdings workspaces ... Working knowledge of commercial MEP systems, specifically HVAC, plumbing, fire and life safety ...

New

Compass Group

DIETITIAN - HRLY

Miramar Beach, FL · On-site +1

$40/hr

Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record & diet office systems, and nutrient analysis programming Apply to Compass Group today!

Compass Group

DIETITIAN - HRLY

Miramar Beach, FL · On-site

Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record & diet office systems, and nutrient analysis programming Apply to Compass Group today!

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Customer Success Manager

Compass

Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Compass Real Estate rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

5th of 201 rated real estate companies

Job description

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools, programs, assisting with marketing requests and more. You are passionate about your customers and delivering a world class experience.
Please note: this role is 100% in office in Palm Beach, FL (150 Worth Avenue).
At Compass You Will:
  • Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
  • Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
  • Provide essential marketing support by answering questions, creating listing presentations, postcards, and other collateral, and being the liaison to marketing specialists for more complex support requests
  • Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
  • Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
  • Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
  • Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
  • Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Job Skills & Requirements:
  • 2-3 Years of experience in customer service, office management, hospitality, or operations
  • Previous experience in real estate a plus
  • Previous experience with live or remote training a plus
  • Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
  • Passion for supporting and serving agents trying to grow their businesses
  • The ability to establish credibility with key agent decision-makers and influencers
  • Great listening skills, connect well with others, and empathetic of the customer's pain points
  • A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
  • Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
  • Skilled communicator with great interpersonal skills, ability to build and manage relationships
  • Meticulous attention to detail, highly organized
  • Strong creative writing skills and eye for design
  • Ability to work in the office during standard operating hours
  • Ability to lift up to 25 lbs

Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
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