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Community Veterinary Partners Jobs Information

What is it like to work at Community Veterinary Partners?

Community Veterinary Partners is a collaborative and supportive organization that prioritizes the well-being of both its clients and employees, fostering a culture of teamwork and compassion.

The company operates a network of veterinary hospitals and clinics, providing a dynamic work environment where professionals can engage in a variety of roles, from clinical care to business management, and collaborate with experienced colleagues to achieve shared goals.

Working at Community Veterinary Partners may appeal to individuals who value a mission-driven work environment, opportunities for professional growth and development, and the chance to make a positive impact on the lives of animals and their owners.

What makes Community Veterinary Partners an attractive place to work?

Community Veterinary Partners is a leading veterinary healthcare organization that prioritizes delivering high-quality patient care and exceptional client experiences. The company fosters a collaborative and supportive work environment, offering opportunities for professional growth and development through ongoing training and education, as well as a commitment to work-life balance. By joining Community Veterinary Partners, individuals can contribute to the organization's mission of improving the lives of pets and their families, while also advancing their own careers in a dynamic and rewarding industry.
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Infographic showing various job openings at Community Veterinary Partners in the United States as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

Regional Director of Operations -Central PA.

Community Veterinary Partners

Philadelphia, PA • On-site

$120K - $165K/yr

Full-time

PTO

Re-posted 6 days ago

Job description


Regional Director of Operations-Remote (Central PA)

Employment Type: Full Time

EEOC Classification: Exempt

Reports to: Sr. Regional Director of Operations

At Community Veterinary Partners (CVP), we believe pets bring kindness and compassion to the world, which is why we're dedicated to creating meaningful moments with pets and people.

As an integrated community of more than 3600 Team Members and 140+ hospitals, our team is passionate about caring for pets, their families, and one another. We provide resources and mentorship to support growth and drive innovation in a dynamic, entrepreneurial environment. At CVP, you'll find a community that fosters connection and collaboration, all while nurturing those special moments that strengthen the bond between pets and people.

SUMMARY

The Regional Director of Operations is a strategic member of the Community Veterinary Partners’ leadership team. This position is responsible for providing tactical direction and vision to the CVP family of veterinary hospitals. The Regional Director of Operations will be responsible for 13 to 17 locations.


Community Veterinary Partners manages Veterinary Hospitals within the eastern United States. Our hospitals have roots in their local communities with a legacy of strong relationships our clients and their pets

Essential Duties and Responsibilities

Quality of Care

  • Ensure each hospital provides a high level of customer service to our clients and pets
  • Ensure all CVP medical and non-medical standards are upheld; works with the Medical and Operational Advisory Boards to improve upon those falling short.
  • Ensure compliance with all policies and procedures with all local, state and federal laws.
  • Ensure the safety of pets, clients and team members and the maintenance of clean, safe and organized hospitals

Operational Excellence

  • Ensures successful assimilation of new partner hospitals into the CVP family
  • Develop and maintain strong business relationships with Practice Managers, Lead Doctors and Associate Doctors
  • Work with Practice Managers and Lead Doctors to improve operational outcomes; including revenue growth and control of inventory, purchasing, labor and other expenses
  • Accountable for P&L management; provides monthly reporting to Core Leadership team on outcomes, responsible for development of remediation strategies
  • Initiate and actively supervise facility improvement projects to provide a professional physical plant that exceeds customer and regulatory expectations

Growth

  • Review hospital performance/results of key financial metrics such as revenue, growth, labor, purchasing, and capital expenditures
  • Achieve profitable growth objectives within assigned region
  • Partner with Practice Managers and Lead Doctors to develop solutions for revenue and cost control challenges and opportunities
  • Development of fiscal, strategic and clinical processes in partnership with the hospitals.
  • Develop, communicate and implement proactive marketing strategies at each hospital for revenue growth in partnership with the Marketing team
  • Assist the Business Development team in Identifying opportunities and strategies to acquire additional hospitals


People & Culture

  • Work with Practice Managers and Lead Doctors to develop their leadership skills including fostering a culture of engagement and accountability
  • Develop successful Practice Managers to continually surpass benchmarks
  • Ensures each hospital provides a supportive, positive work environment for the team
  • Work with hospital leadership to forecast staffing needs and initiate recruitment.
  • Partners with Talent Acquisition to recruit and select Doctors and Practice Managers to meet the needs of the business
  • Work with Human Resources to select, recruit, develop and mentor teams to realize their full professional potential and deliver outstanding high quality medical care, client service and business results
  • Serves as escalation point for employee relation issues; partners with the Practice Manager to find amicable resolutions
  • Partner with the Practice Managers to maintain appropriate scheduling and Doctor coverage. Approves time off for continuing education, PTO, etc. to support the needs of the team members and the hospital
  • Performs other duties as assigned




Competencies


  • Leadership
  • Decisiveness
  • High Emotional Intelligence
  • Analytical Skills
  • Coaching/Mentoring
  • Change Management
  • Communication Skills
  • Financial Acumen
  • Time Management


SKILLS

MS Office and Prior knowledge of Veterinary Practice Management Software is preferred.

PREFERRED EDUCATION & EXPERIENCE

Bachelor’s Degree in Business Management or a related field is required or an equivalent combination of years education, training and years of experience that provides the required knowledge, skills and abilities.


A minimum of Eight (8) years of Veterinary Practice/Management experience, preferably with three (3) years or more in multi-location management in a service industry role.

Reside in the Central PA area.

SUPERVISORY RESPONSIBILITIES

Responsible to manage and develop the skills of the assigned Practice Managers within assigned region.

TRAVEL REQUIREMENTS

This is a high-travel (primarily by car) position.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.


WORKING ENVIRONMENT

#LI-KP1


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About Community Veterinary Partners

Sourced by ZipRecruiter

Today, we are more than 3,000 unique veterinary care providers whose job is to bring joy to families by caring for the pets they love. We do that by providing extraordinary care for all our members, no matter how many legs (or wings) they may have. At the end of the day, we are more than just pet people. we’re pet people people. Our Mission Our mission is to bring joy to families by providing the best care possible to the pets they love. We do this through a growing community of veterinary hospitals who have an established legacy of compassionate care.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

2009

Social media

Twitter

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