21 Common Application Application Support Specialist Jobs Hiring Near You

ABOUT US

Do you have a passion for higher education? Do you want to make a positive impact on the college admissions process? Our staff help to remove barriers and encourage students to forge their path to a better future. Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year we support more than 1 million students, one-third of whom are first-generation, as they apply to our more than 1100 diverse member colleges & universities using the Common App's free online application. 

If you are an experienced Product Manager and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, Common App may be a great match for you. Common App is currently searching for a Product Manager (Analytics). 

RESPONSIBILITIES

As a member of the Product Strategy team, and in coordination with the Senior Director of Product Management, the Product Manager will help shape enhancements to Common App's programs, products, and services that positively impact students' ability to access, afford, and attain postsecondary education. This role will collaborate with internal and external partners in the development, enhancement, and execution of new analytics solutions that provide key insights and actionable data to Common App constituents.

Mission-driven and passionate about addressing complex problems in college admissions, this person will lead cross-functional teams in identifying, defining, and prioritizing product features that meet the needs of our diverse user base using techniques grounded in an approach to product management and project management. Additionally, this person will determine metrics for success, capture and analyze results, and present findings for additional discovery and consideration.

Requirements

QUALIFICATIONS

This role requires:

• Candidates must live in the United States.
• Willing to travel to attend twice annual Common App Retreat.
• Bachelor's degree in a relevant field, or an equivalent combination of education and experience. 
• 4-6 years of experience working in or around the college admissions process with a firm understanding of education technology trends and practices.
• Demonstrable experience working collaboratively to enhance, build, or launch technology products.
• Experience synthesizing research and/or user feedback to identify potential areas for product improvement.
• Exceptional problem solving; the ability to identify products and enhancements that add value to constituents and are aligned to project and program goals.
• Product vision; the ability to synthesize user needs, market dynamics, and technology advancements to align with product direction.
• Analytical acumen; the ability to use data-driven insights to inform decisions and solutions.
• Agile or other project management methodology experience with the ability to manage initiatives and lead collaborative groups that span several areas of the organization.
• Strong interpersonal skills with the ability to communicate product and process updates including key milestones, trade-offs, and value considerations to supervisors, teams, and constituents.
• An innovative mindset and the ability to foster a culture of innovation and continuous improvement while leading the product development lifecycle.
• Proficient in using collaboration tools such as Slack, Google Workspace, and Atlassian (e.g., Jira).

The ideal candidate will possess:

• Solid understanding of analytical tools, application and admissions data, and/or higher education admissions practices.
• Experience in product management or a combination of experience in technology implementation, business analysis, strategy consulting, or related fields. 
• Experience working collaboratively with user experience and technology teams in solutioning and delivering products and features.

PAY RANGE

• $95,000 - $99,090 

Benefits

Common App is a virtual first environment. We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including: 

• Work-Life balance
• Virtual-first office
• Paid Time Off (PTO)
• Seven company-wide holidays
• Nine floating holidays*
• Sick leave
• Monthly mental health day

*floating holidays prorated depending on start date

• Virtual-first support
• Choice of PC of MAC laptop
• May choose an external monitor, keyboard, mouse, and/or headset
• One-time office set-up stipend
• Monthly remote work stipend
• Monthly mobile stipend
• Financial security
• Market-based salaries
• Performance-based bonus
• 403(b) retirement plan
• 5% company contribution
• additional 5% company match
• 3-year vesting schedule
• Participation may begin immediately
• Health & wellness
• Choice of two health insurance plans
• Health Savings Account, depending on health plan selection
• Medical Flexible Savings Account, depending on health plan selection
• Vision insurance
• Dental insurance
• Insurance coverage begins on the date of hire
• Dependent Care Flexible Spending Account
• Maven virtual clinic for women's and family health
• Company provided life and ad&d insurance
• Opportunity to purchase additional life insurance for self, spouse, and dependents
• Company provided short and long-term disability insurance
• Career development
• Budgeted annual funds for professional development
• Growth opportunities within the company
• Additional perks
• Mutual of Omaha Employee Assistance Program
• Mutual of Omaha will preparation services
• Mutual of Omaha travel assistance
• Payroll dedication pet insurance through PinPaws
• 1Password family account

We work to maintain the best possible environment for our staff, where people can learn and grow. We strive to provide a diverse, collaborative, team-oriented, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

HOW DO I APPLY

To apply for this opportunity, send your resume and cover letter with salary expectations.

PROTECTING YOUR PERSONAL INFORMATION:

During the recruiting process, please note that Common App will never:

• Provide a job offer without an interview
• Ask for payment to process documents, purchase equipment or for any other reason
• Request banking or credit card information
• Direct you to third-party services to obtain visas or other documentation

As we work alongside you through our recruitment process, please remain alert and never provide financial information or payment to anyone claiming to offer a job opportunity.

If you believe you're a victim of a job scam, report it to the Federal Trade Commission (FTC) or your state attorney general. To learn more about job scams, read the FBI's public service announcement or visit the FTC site.