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Accertify is looking for an Application Support Specialist to join our team to assist our customers and manage their exposure to online credit card fraud. Accertify provides eCommerce merchants with ...

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Application Support Specialist

Inficare Technologies

Troy, MI • On-site

Full-time

Re-posted 6 days ago


Job description

Job Title: Application Support Specialist
Location: Troy, MI - Fully Onsite
Job Type: Contract
Job Overview
Our client's IT department, is seeking an Application Support Specialist to provide end-user PC, software, and courtroom Audio Visual support at a district court facility. The role involves troubleshooting technology issues for court staff - including judges and judicial staff - and members of the public, ensuring smooth day-to-day operations in a court environment.
Key Responsibilities
  • Respond to and resolve technical issues for court staff and the public
  • Learn and support the MiFILE court document management application and other court-specific technologies
  • Troubleshoot and support courtroom audio visual and recording equipment (e.g., JAVS, BIS)
  • Assist users with hybrid meeting technology such as Zoom
  • Step into live courtroom environments to address AV or computer issues during proceed