Receptionist / Lead Coordinator to manage front desk operations, client service, and administrative support in a professional design center environment. This position is ideal for candidates with receptionist, front desk, customer service, or administrative assistant experience, preferably in a design, construction, or retail showroom setting.
Key Responsibilities
Receptionist / Design Center Duties
- Greet and assist clients, visitors, and vendors
- Answer, screen, and route multi-line phone calls
- Schedule appointments and design consultations
- Provide guided showroom tours and assist with product selection
- Deliver excellent customer service in person and by phone
Administrative Assistant Duties
- Enter and manage leads in Salesforce CRM
- Perform filing, scanning, and document management
- Track and restock office forms and marketing materials
- Manage meeting room schedules and display signage
- Assist with events, meetings, shipping, and special projects
Showroom & Office Support
- Maintain a clean, organized, professional showroom and reception area
- Stock showroom supplies, samples, and client refreshments
- Label, organize, and track showroom materials
- Monitor showroom condition and notify management of maintenance or supply needs
Required Skills & Qualifications
- Strong customer service and communication skills
- Professional phone etiquette and front desk experience
- Ability to multitask and handle a fast-paced office environment
- Highly organized with strong attention to detail
- Reliable, punctual, and professional demeanor
Preferred Qualifications
- Experience as a Receptionist, Front Desk Coordinator, Office Assistant, or Administrative Assistant
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Drive
- Salesforce CRM experience
- Background in interior design, construction, home improvement, or retail showroom environments
- Bi-lingual a plus
Company Description
For more than 37 years, Closet Factory has been an industry leader in providing custom closets and personalized built-in organization systems for state of Colorado. Our design center and warehouse are located in Englwood/Parker. We are locally and family owned and operated. Our continuous growth offers many opportunities for our employees.