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Cityblock Health
Cityblock Health

46 Cityblock Health Customer Service Representative Jobs Hiring Near You

Cityblock Health

Manager, Healthcare Analytics

$110K - $145K/yr

... empower Cityblock to support our members as effectively and efficiently as possible ... self-service. Requirements: * 5 years experience in advanced analytics, delivering actionable ...

Cityblock Health

VP, Market Medical Practice

Partners with Cityblock's Data and Analytics teams to understand and map solutions to address ... Certified in Basic Life Support for Healthcare Providers * DEA licensure (or willingness to acquire)

Cityblock Health

Manager, Market Performance

$80K - $120K/yr

... Cityblock operating procedures. Job Requirements Experience: * 5+ years of experience in healthcare operations, clinic management, or a related service-oriented field. * 2+ years of experience ...

Cityblock Health

Manager, Market Performance

$80K - $120K/yr

... Cityblock operating procedures. Requirements: * 5+ years of experience in healthcare operations, clinic management, or a related service-oriented field. * 2+ years of experience directly managing ...

Cityblock Health

Outreach Specialist

Bronx, NY · On-site

$24 - $28/hr

You will work alongside other Cityblock team members to provide support to these members ... Provide telephonic, virtual, and field-based outreach and engagement services for eligible members.

Cityblock Health

Outreach Specialist

New York, NY

$24 - $28/hr

You will work alongside other Cityblock team members to provide support to these members ... Provide telephonic, virtual, and field-based outreach and engagement services for eligible members.

Cityblock Health

Director, Data Analytics

$140K - $185K/yr

This analytics professional services as a business partner to our Member Outreach, Provider ... If you have a passion for health care data, working with business people, creating solutions ...

Cityblock Health

Director, Data Analytics

Concord, NC

$140K - $185K/yr

This analytics professional services as a business partner to our Member Outreach, Provider ... If you have a passion for health care data, working with business people, creating solutions ...

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Cityblock Health Jobs Information

How easy is it to get time off at Cityblock Health?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Cityblock Health?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Cityblock Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Cityblock Health get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Cityblock Health?

Some people feel stressed here.
40% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Cityblock Health enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Cityblock Health recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Cityblock Health?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Cityblock Health?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Cityblock Health is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Cityblock Health?

What are the most popular categories at Cityblock Health?

Infographic showing various Customer Service Representative job openings at Cityblock Health in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 66% Physical, 5% Hybrid, and 29% Remote job distribution.

Manager, Healthcare Analytics

Cityblock Health

Concord, NC

$110K - $145K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 17 days ago

Cityblock Health rating

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Description:

The Manager, Healthcare Analytics will design and build analytic solutions that will inform business decisions, drive operations, measure our performance and demonstrate our value as a company. They will partner with our Financial, Clinical, and Operational stakeholders to answer complex business and clinical questions that will empower Cityblock to support our members as effectively and efficiently as possible.

Responsibilities:

  • Establish credibility and trusted working partnerships with clinical, operational and research leaders to identify levers for broad system change, pull them, and measure and communicate the results.

  • Design and execute evaluation and measurement plans that effectively assess the outcomes of Cityblock's programs and initiatives. Leverage complex statistical and machine learning approaches to demonstrate clinical and financial outcomes associated with Cityblock projects and programs. Communicates results effectively through presentations, white papers, and peer reviewed publications.

  • Implement and configure reporting technologies in the Google tech stack, as well as use DBT and SQL Perform complex descriptive analyses over production-scale data sets to drive business decisions. Critically interrogate and interpret data to spot patterns and explain data. Design reports to steer our value-driven business lines, including the development of traditional and non-traditional success metrics. Work with our clinical operations team to design and implement robust evaluation frameworks. Ensure data quality and validation and utilize a range of data cleansing techniques to correct both ad hoc and systemic issues. Drive automation capabilities into reporting solutions. Retain our analytics repository and other relevant documentation.

  • Use AI-assisted workflows to accelerate the development, optimization, and management of dbt models and relevant semantic context, while designing and deploying conversational analytics tools to enable intuitive stakeholder self-service.

Requirements:

  • 5 years experience in advanced analytics, delivering actionable insights from data, database and big data analytics environments.

  • 3 years of experience developing statistical and machine learning models to answer complex healthcare problems leveraging a wide range of techniques (generalized linear regression, negative binomial regression, k-means clustering, decision trees, etc.)

We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's equity program, paid time off, including vacation and sick leave. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.The expected salary range for this position is:

$110,000.00 - $145,000.00 Annual

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

What Cityblock Health employees say

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