O.P. Center, Frisco, TX Full time R33354 Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and ...

95 Cinemark Jobs Hiring Near You
O.P. Center, Frisco, TX Full time R33354 Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and ...
Part-Time Assistant Manager
Sherman, TX · On-site
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
Part-Time Assistant Manager
Sherman, TX · On-site
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
New
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
New
Call Center Representative - Hybrid
Frisco, TX · On-site
$15 - $18.75/hr
O.P. Center, Frisco, TX Full time R28232 Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and ...
Call Center Representative - Hybrid
Frisco, TX · On-site
$15 - $18.75/hr
O.P. Center, Frisco, TX Full time R28232 Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and ...
Theatre Manager - FEC
El Paso, TX · On-site
Theatre Manager - FEC A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
New
Theatre Manager - FEC
El Paso, TX · On-site
Theatre Manager - FEC A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
New
Full-Time Assistant Manager
Represa, CA · On-site
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
Full-Time Assistant Manager
Represa, CA · On-site
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
Full-Time Assistant Manager
Oak Ridge, TN · On-site
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
New
Full-Time Assistant Manager
Oak Ridge, TN · On-site
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
New
Plano, USA On-site Cinemark Lead Data Scientist
Plano, TX · On-site
$120 - $150/hr
Cinemark stands as a major global cinema operator with over 500 theatres and nearly 6,000 screens across multiple countries. Its dedicated team of movie enthusiasts drives unforgettable customer ...
Plano, USA On-site Cinemark Lead Data Scientist
Plano, TX · On-site
$120 - $150/hr
Cinemark stands as a major global cinema operator with over 500 theatres and nearly 6,000 screens across multiple countries. Its dedicated team of movie enthusiasts drives unforgettable customer ...
Full-Time Assistant Manager
Las Vegas, NV · On-site
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
New
Full-Time Assistant Manager
Las Vegas, NV · On-site
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
New
Full-Time Assistant Manager
Tucson, AZ · On-site
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
Full-Time Assistant Manager
Tucson, AZ · On-site
Cinemark Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you ...
Theatre Team Member
Plano, TX · On-site
$11.50 - $15.25/hr
Join Our Team A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you bring new ...
Theatre Team Member
Plano, TX · On-site
$11.50 - $15.25/hr
Join Our Team A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you bring new ...
Restaurant Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as ...
New
Restaurant Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as ...
New
Trilingual Call Center Representative - Hybrid
Frisco, TX · On-site
$15 - $18.75/hr
O.P. Center, Frisco, TX Full time R28757 Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and ...
Trilingual Call Center Representative - Hybrid
Frisco, TX · On-site
$15 - $18.75/hr
O.P. Center, Frisco, TX Full time R28757 Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and ...
Senior Director, Corporate Financial Planning & Analysis
Plano, TX · On-site
$180 - $240/hr
Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global ...
Senior Director, Corporate Financial Planning & Analysis
Plano, TX · On-site
$180 - $240/hr
Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global ...
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
Theatre Team Member
$11.75 - $15.50/hr
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
Theatre Team Member
$11.75 - $15.50/hr
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
Theatre Team Member
$11.50 - $15/hr
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
Theatre Team Member
$11.50 - $15/hr
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
Theatre Team Member
$12 - $15.75/hr
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
Theatre Team Member
$12 - $15.75/hr
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
Theatre Team Member
$12 - $15.75/hr
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
Theatre Team Member
$12 - $15.75/hr
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
$11.75 - $15.25/hr
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
$11.75 - $15.25/hr
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life ...
Cinemark Jobs Information
What is it like to work at Cinemark?
What makes Cinemark an attractive place to work?
Do workers at Cinemark get paid breaks?
92% of people say they don’t get paid breaks.
Based on data from 123 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Cinemark pay people when they’re sick?
92% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 127 people who took the Breakroom Quiz between August 2025 and August 2026.
At Cinemark, are sick days and vacation days separate paid time off?
54% of people say they have to use vacation days when they’re out sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and July 2026.
Are part-time workers able to get health insurance from Cinemark?
87% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 67 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Cinemark?
86% of people who work part-time say they don’t get paid time off
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Cinemark affordable enough for their workers?
92% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at Cinemark?
60% of people say they don’t get paid time off.
Based on data from 131 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
- 95% of people with changing schedules find out their shifts one week or less ahead of time.
- 4% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 1% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 124 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers at Cinemark worry about hours?
70% of people report they worry about getting enough hours.
Based on data from 124 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Cinemark workers get to choose the shifts they work?
68% report that they have enough control over which shifts they work.
Based on data from 120 people who took the Breakroom Quiz between August 2025 and August 2026.
How easy is it for Cinemark workers to change shifts?
40% of people report that it’s hard to change shifts if they need to.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.
How easy is it to get time off at Cinemark?
68% of people report it’s easy to get time off.
Based on data from 102 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Cinemark managers change schedules at the last minute?
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 114 people who took the Breakroom Quiz between August 2025 and August 2026.
Do jobs at Cinemark spill into time workers aren’t paid for?
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 124 people who took the Breakroom Quiz between August 2025 and August 2026.
How easy is it to take sick days at Cinemark?
37% of people report that it’s hard to take time off if they are sick.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Cinemark job good for students?
79% of students report this is a good place to work if you’re studying.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.
Is working at Cinemark good if you’re a parent or caregiver?
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Cinemark feel treated with respect by their managers?
80% of people say they’re treated with respect by their managers.
Based on data from 128 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Cinemark get to take their breaks without interruption?
79% of people report that they get to take their breaks without interruption.
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Cinemark?
70% of people say they often feel stressed at work.
Based on data from 127 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Cinemark enjoy their jobs?
73% of people report they enjoy their job.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Cinemark recommend working with their team?
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 137 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Cinemark?
42% of people report they didn’t get enough training when they started working here.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Cinemark?
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 121 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Cinemark’s headquarters understands what’s happening where they work?
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Cinemark is doing?
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 124 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular titles at Cinemark?
What are the most popular cities for Cinemark jobs?
What are the most popular states for Cinemark jobs?
What are the most popular categories at Cinemark?

Other
Medical, Retirement, PTO
Posted 12 days ago
Cinemark rating
5.7
Based on 524 frontline employees who took The Breakroom Quiz
17th of 42 rated movie theaters
Job description
00903 - T.O.P. Center, Frisco, TX
Full time
R33354
Join Our Team
As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.
Role Summary:
The Bilingual Digital Cinema Call Center Representative acts as first level technical support for digital cinema and theatre systems equipment for all Cinemark locations within the US, and/or Brazil/Latin America. This role supports digital projectors, integrated systems (sound and servers), applying diagnostic techniques and utilizing multiple support tools to identify, troubleshoot, and resolve technical issues. The position operates within a structured three-tier support model.
Responsibilities:
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Deliver bilingual support (English/Spanish or English/Portuguese) 7 days a week, 365 days a year.
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Answer inbound calls promptly and resolve inquiries or concerns according to established guidelines.
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Diagnose and resolve incident tickets; escalate to Tier 2 support when necessary.
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Collaborate with part vendors to analyze, diagnose, and replace components as needed.
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Clarify issues, research solutions, and implement fixes; escalate unresolved problems appropriately.
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Communicate effectively with multiple departments across the organization.
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Multi-task using various software platforms and tools.
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Demonstrate initiative, adaptability, and strong problem-solving skills.
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Maintain performance objectives, including attendance and Key Performance Indicators (KPIs).
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Perform additional duties as assigned by supervisors or management.
Requirements:
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Bilingual proficiency (English/Spanish or English/Portuguese) required.
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Positive, resilient, and self-directed attitude with a strong interest in problem-solving.
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Critical thinking and exceptional analytical skills.
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Excellent oral and written communication skills.
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Knowledge of theatre operations is a plus.
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1+ year experience in a call center environment preferred.
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Basic knowledge of Windows OS and Linux OS environments.
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Intermediate proficiency in email usage, MS Word, and MS Outlook.
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Flexible availability, including evenings, holidays, and weekends.
Benefits Available:
At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.
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Employee Discount
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401(k) Matching*
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Growth Opportunities
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Education Assistance*
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Health Benefits*
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Parental Leave*
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Paid Time Off*
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Daily Pay*
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Free Movies*
*Benefits may vary by career category, so be sure to check the specific details on our career site.
DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Cinemark is an Equal Opportunity Employer
If you have already applied, please click here (http://cinemark.wd1.myworkdayjobs.com/cinemark/login/ok) or the Sign In button on the far top righthand corner of your screen to access your application portal.
Want to learn more about us visit: Why Cinemark | Cinemark USA, Inc (https://careers.cinemark.com/creative/about)
About Cinemark
Sourced by ZipRecruiter
Headquartered in Plano, TX, Cinemark Holdings, Inc. provides premium out-of-home entertainment experiences as one of the largest and most influential theatrical exhibition companies in the world with 507 theatres and 5,765 screens in the U.S. and Latin America as of September 30, 2023. • Our circuit is the third largest in the U.S. with 315 theatres and 4,370 screens in 42 states. • We ranked either #1 or #2 by box office revenues in 80% of our top 25 markets. • We are one of the most geographically diverse circuits in Latin America with 192 theatres and 1,395 screens in 13 countries. • We had a presence in 15 of the top 20 metropolitan cities in South America.
Industry
Arts, entertainment, and recreation
Company size
5,001 - 10,000 Employees
Headquarters location
Plano, TX, US
Year founded
1984