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Chromalloy

60 Chromalloy Customer Service Representative Jobs Hiring Near You

chromalloy

Manager, Customer Solutions

Orangeburg, NY · On-site

Work That Matters At Chromalloy, your work directly supports aviation safety and reliability . Our ... Leadership experience in customer service, sales, operations, quality, or business development.

chromalloy

Manager, Customer Solutions

Orangeburg, NY · On-site

Work That Matters At Chromalloy, your work directly supports aviation safety and reliability . Our ... Leadership experience in customer service, sales, operations, quality, or business development.

chromalloy

Manager, Customer Solutions

Orangeburg, NY · On-site

Work That Matters At Chromalloy, your work directly supports aviation safety and reliability . Our ... Leadership experience in customer service, sales, operations, quality, or business development.

Chromalloy

Aerospace Quality Engineer

Newnan, GA

Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket ... Demonstrate and deliver exceptional customer service by ensuring timely release of control of ...

chromalloy

Military Sales Engineer

San Antonio, TX · Remote

Represent Chromalloy during customer visits, military trade shows, defense exhibitions, and ... Familiarity with military and commercial aero-engine markets, service intervals, and lifecycle ...

Chromalloy

Aerospace Quality Engineer

Newnan, GA

Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket ... Demonstrate and deliver exceptional customer service by ensuring timely release of control of ...

chromalloy

Military Sales Engineer

Newnan, GA · Remote

Represent Chromalloy during customer visits, military trade shows, defense exhibitions, and ... Familiarity with military and commercial aero-engine markets, service intervals, and lifecycle ...

chromalloy

Military Sales Engineer

San Antonio, TX · Remote

Represent Chromalloy during customer visits, military trade shows, defense exhibitions, and ... Familiarity with military and commercial aero-engine markets, service intervals, and lifecycle ...

chromalloy

Military Sales Engineer

San Antonio, TX · Remote

Represent Chromalloy during customer visits, military trade shows, defense exhibitions, and ... Familiarity with military and commercial aero-engine markets, service intervals, and lifecycle ...

chromalloy

Military Sales Engineer

San Antonio, TX · Remote

Represent Chromalloy during customer visits, military trade shows, defense exhibitions, and ... Familiarity with military and commercial aero-engine markets, service intervals, and lifecycle ...

chromalloy

Military Sales Engineer

San Antonio, TX · Remote

Represent Chromalloy during customer visits, military trade shows, defense exhibitions, and ... Familiarity with military and commercial aero-engine markets, service intervals, and lifecycle ...

chromalloy

Military Sales Engineer

San Antonio, TX · Remote

Represent Chromalloy during customer visits, military trade shows, defense exhibitions, and ... Familiarity with military and commercial aero-engine markets, service intervals, and lifecycle ...

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Chromalloy Jobs Information

What is it like to work at Chromalloy?

Chromalloy is a global leader in the repair and overhaul of gas turbine engine components, with a culture that emphasizes innovation, collaboration, and customer satisfaction.

The company operates a team-based structure, with employees working together to deliver high-quality solutions to customers across various industries, including aerospace and energy. Chromalloy's facilities are equipped with state-of-the-art technology and equipment, providing employees with a dynamic and engaging work environment.

Working at Chromalloy may appeal to candidates who are passionate about engineering, manufacturing, and customer service, as the company offers opportunities for professional growth and development in a fast-paced and dynamic industry.

What makes Chromalloy an attractive place to work?

Chromalloy is a leading global provider of advanced materials and technology solutions for the aerospace and energy industries, with a strong reputation for innovation and expertise. The company offers a dynamic work environment that values collaboration, innovation, and continuous learning, with opportunities for employees to contribute to cutting-edge projects and develop their skills in a stable and secure setting. By joining Chromalloy, professionals can leverage their expertise to drive business growth, advance industry knowledge, and build a rewarding career in a forward-thinking organization.

Do workers at Chromalloy get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Chromalloy pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between February 2025 and July 2026.

At Chromalloy, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Chromalloy affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Chromalloy?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Chromalloy worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Chromalloy workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Chromalloy workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and May 2026.

How easy is it to get time off at Chromalloy?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Chromalloy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Chromalloy spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
44% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Chromalloy?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Chromalloy good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and July 2026.

Do people at Chromalloy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Chromalloy get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Chromalloy?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Chromalloy enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Chromalloy recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Chromalloy?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Chromalloy?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Chromalloy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Chromalloy is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Chromalloy?

What are the most popular categories at Chromalloy?

Infographic showing various Customer Service Representative job openings at Chromalloy in the United States as of August 2026, with employment types broken down into 80% Full Time, 8% Part Time, and 12% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Manager, Customer Solutions

Chromalloy Gas Turbine LLC

Orangeburg, NY • On-site

$104K - $137K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Chromalloy rating

8.1

Company rating: 8.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

153rd of 489 rated machine equipment manufacturers

Job description

Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.
Video: What We Do
Why work at Chromalloy?
Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy!
Our Total Rewards Program is designed to support you today and in the future.
  • Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
  • Development & progression opportunities for every employee - regular performance conversations, training and development curriculum, and engineering fellowship programs.
  • Paid time off, including vacation, sick time, paid holidays, and parental leave-all eligible on your first day of employment!
  • Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.

Eligibility for individual benefit plans may vary based on employment status.
Job Summary
We're looking for a Customer Solutions Manager to lead our Customer Solutions team and serve as the primary point of ownership for the customer experience within the local operating unit. This role provides leadership, direction, and coaching to ensure customers receive reliable service, timely communication, and innovative solutions while supporting business growth and operational excellence.
The successful candidate will lead customer-facing operations, develop and mentor a high-performing team, drive process improvements, and strengthen customer relationships to support retention, satisfaction, and long-term revenue growth.
Work That Matters
At Chromalloy, your work directly supports aviation safety and reliability. Our teams repair and manufacture critical aerospace components used across the global aviation industry. As a people leader, you'll play a key role in developing talent, improving processes, and delivering results that help keep aircraft flying safely around the world.
Location: Orangeburg, NY
Schedule: Monday - Friday 7:30 a.m. to 5:00 p.m.
What You'll Be Doing
  • Lead and develop the local Customer Solutions team.
  • Deliver a responsive, high-quality customer experience.
  • Drive customer communication, issue resolution, and account support.
  • Serve as the voice of the customer across the organization.
  • Build strong customer relationships that support retention and growth.
  • Lead escalations and coordinate resolution of delivery or quality concerns.
  • Develop team capabilities through coaching, training, and development.
  • Identify and implement process improvements.
  • Support quoting, pricing, profitability analysis, and business development efforts.
  • Ensure compliance with customer requirements and export regulations.
  • Identify growth opportunities and strengthen customer partnerships.

What We're Looking For
  • Bachelor's degree and 5+ years of relevant experience, or equivalent combination of education and experience.
  • Leadership experience in customer service, sales, operations, quality, or business development.
  • Aerospace or other highly regulated industry experience.
  • Strong customer relationship management and problem-solving skills.
  • Ability to influence stakeholders and make sound business decisions.
  • Effective written, verbal, and presentation communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Advanced Microsoft Excel and PowerPoint skills.

Nice to Have
  • Experience leading customer-facing teams in aerospace manufacturing or MRO environments.
  • Knowledge of contract management and pricing strategies.
  • Experience conducting customer business reviews and performance reporting.
  • Familiarity with export control requirements.
  • Lean, Six Sigma, or continuous improvement experience

Leadership Expectations and Values
  • Sets Direction: Aligns people and decisions to Chromalloy's vision and delivers results through transparency and accountability.
  • Business Leadership: Drives enterprise value through sound judgment, cross-functional collaboration, and customer focus.
  • Leads with Courage: Communicates openly, addresses challenges directly, and fosters accountability.
  • Acts Decisively: Makes informed decisions, empowers others, and drives continuous improvement.
  • Builds Talent: Develops diverse, high-performing teams through trust, respect, and inclusion.
  • Owns Results: Sets clear expectations, establishes standards, and delivers operational excellence.

This position may require work hours outside of the regularly scheduled hours to meet operational needs. This may include work during evenings, weekends, and/or holidays. Additional work hours are assigned based on business requirements. Non-exempt employees will be paid overtime in accordance with applicable federal, state, and local laws.
The salary range for this position reflects a broad spectrum of experience levels. Individual compensation within the range is determined by multiple factors, including relevant experience, education, certifications, job related skills, internal equity, and market conditions. We evaluate each candidate individually to ensure fair and competitive pay decisions.
Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role.
Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.
Chromalloy is an equal opportunity employer - vets/disabled.
In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact: https://www.chromalloy.com/contact-us/

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