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CereCore

21 Cerecore Jobs Hiring Near You

CereCore

Client Support Analyst

Nashville, TN · On-site

Contract-to-Hire Contract Length: 3 months CereCore ® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory ...

CereCore

Senior IT Project Manager

Nashville, TN · Hybrid

$126K - $127K/yr

Classification: Contract-to-Hire Contract Length: 6 months Location: Nashville, TN (Hybrid) Position Summary Seeking a Senior IT Project Manager who thrives in complex, fast-paced environments and ...

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CereCore

Financial Analyst-Mid Level

Nashville, TN · On-site

Classification: Contract Contract Length: 12 months + This is an onsite Nashville based role. The role will be onsite M-F 6am-3pm with overtime. Position Summary The IT Financial Analyst plays a ...

CereCore

Senior Program Manager

Nashville, TN

$112K - $112K/yr

Program Manager We are seeking an experienced Program Manager to lead mid-to-large scale digital transformation initiatives. This role is ideal for someone who thrives in complex environments, excels ...

CereCore

Sr. Business Analyst

Nashville, TN · On-site

$89K - $115K/yr

Classification: Contract Contract Length: 6-months Position Summary As part of continuing efforts to manage HCA's IT Portfolio, we are seeking resources to support our Groups and Divisions in ...

CereCore

Technical Analyst

Myrtle Beach, SC · On-site

Classification: Contract Contract Length: 6-months Position Summary The Technical Analyst serves as a key liaison between business stakeholders and IT teams, translating business requirements into ...

CereCore

Product Analyst - Entry

Brentwood, TN · On-site

Classification: Contract Contract Length: 12-months Position Summary We are seeking a skilled and customer-focused Product Analyst to join our EBA Operations team. This role is responsible for ...

CereCore

HPG Big Data Engineer / Senior-Level

Nashville, TN · On-site

$53.75 - $71.25/hr

Classification: Contract-to-hire Contract Length: 12 Months Position Summary The Data Engineer / Senior-Level will be part of the team in Nashville, TN . The Senior Data Engineer serves as a primary ...

CereCore

Product Analyst

Nashville, TN · On-site

Classification: Contract Contract Length: 10 months + Responsibilities: Product Analyst will be assisting Patient Accounting core team with following initiatives: * IT Billing Operations Support:

CereCore

Python Developer / Consulting Level

Nashville, TN · On-site

$48.50 - $67/hr

Classification: Contract Contract Length: 12 Months Position Summary The Python Developer/Consulting -Level will be part of the team in Nashville, TN . In this role you will support a data ...

CereCore

Communications Specialist

Nashville, TN · On-site

$51K - $68K/yr

Classification: Contract Contract Length: 2-months Position Summary This dedicated Timpani communications resource will primarily support message development for all Timpani work, while also ...

CereCore

Senior Program Manager

Nashville, TN · Hybrid

$112K - $112K/yr

Classification: Contract Contract Length: 12-months Location: Nashville, TN (Hybrid) Position Summary We are seeking an experienced Program Manager to lead mid-to-large scale digital transformation ...

CereCore

Sr. Product Analyst

Nashville, TN · On-site

Classification: Contract Contract Length: End of 2026 Responsibilities * Experience with installation of clinical electronic healthcare systems. * Working knowledge of Health Information Systems.

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Infographic showing various job openings at Cerecore in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 75% Physical, and 25% Hybrid job distribution.
Client Support Analyst

Client Support Analyst

CereCore

Nashville, TN • On-site

Contractor

Posted 12 days ago

Job description

Classification: Contract-to-Hire
Contract Length: 3 months
CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America's top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.
CereCore is seeking a Client Support Analyst to join our team in Nashville, TN.
Responsibilities:
  • Facilitates Client Support Services for CereCore clients.
  • Documents all customer inquiries, reported issues, and resolutions received via phone calls, emails or other alternative streams of input in order to identify, diagnose, and initiate research necessary to resolve customer issues in a timely manner.
  • Creates a positive client support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling clients with a consummately professional attitude.
  • Provides expert support within the Revenue Cycle Line of Business specialty. Educates and trains clients one-on-one as needed to resolve requests. Expands current and upcoming product knowledge within the specialty. Trusted for applications, technical, business or operational knowledge.
  • Continually seeks to improve technical skills as they relate to all areas of the support organization through attending classes, providing onsite support to facilities as requested and keeping up to date on industry standards.
  • Contributes to self-help knowledge base entries and documents typical requests, resolutions and work-around procedures.
  • Participates in problem efforts between departments, divisions, vendors, all CereCore business units, and HCA resources.
  • Actively works to ensure CereCore Service Level Agreements are met.
  • Actively participates in and manages incident communication needs and expectations for customers and stakeholders.
  • Provides after-hours and on-call support as required.
  • Participates in CereCore activities and departmental project activities or other duties as assigned; such as: attends project meetings, testing, developing or reviewing documentation and support procedures, supporting the pilot or implementation, etc.
Position Requirements:
  • 1-3 years of experience preferred.
  • Bachelor's Degree preferred.
  • Desktop Skills and Customer Support experience preferred.
  • Customer service training/experience.
  • Root cause and trend analysis experience.
  • A working knowledge of Active Directory/NT Account administration preferred.
  • Understanding of IT Infrastructure Library (ITIL) and project management preferred.,
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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