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62 Ccmsi Customer Service Representative Jobs Hiring Near You

CCMSI

Claim Representative, Medical Only

Danville, IL · On-site

$19 - $21/hr

Is accountable for the quality of claim services as perceived by CCMSI clients and within the corporate claim standards. When we hire claim reps at CCMSI, we look for detail oriented professionals ...

New

CCMSI

Claim Representative, Medical Only

Danville, IL · On-site

$19 - $21/hr

Is accountable for the quality of claim services as perceived by CCMSI clients and within the ... Customer-service oriented mindset with comfort communicating by phone • Strong organizational ...

New

CCMSI

Claim Representative, Medical Only

Maitland, FL · On-site

$23 - $25/hr

Is accountable for the quality of claim services as perceived by CCMSI clients and within the ... Customer-service oriented mindset with comfort communicating by phone • Strong organizational ...

CCMSI

Claim Representative, Medical Only

Danville, IL

$19 - $21/hr

Is accountable for the quality of claim services as perceived by CCMSI clients and within the corporate claim standards. ResponsibilitiesWhen we hire claim reps at CCMSI, we look for detail oriented ...

New

CCMSI

Claim Representative, Medical Only

Wall, NJ · On-site

$21 - $24/hr

Is accountable for the quality of claim services as perceived by CCMSI clients and within the corporate claim standards. Responsibilities When we hire claim reps at CCMSI, we look for detail oriented ...

CCMSI

WC Claim Associate I LevelUP

Danville, IL · On-site

$60K/yr

Experience in customer service, call center, administrative support, healthcare office work, legal ... Treat every claim like it represents a real person's livelihood * Keep commitments-strong follow-up ...

CCMSI

Claim Representative, Medical Only

Carson City, NV · On-site

$22 - $25/hr

... customer service, and file progression. This position may support career development toward an ... CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability ...

CCMSI

WC Claim Associate I LevelUP

Danville, IL · On-site

$60K/yr

Experience in customer service, call center, administrative support, healthcare office work, legal ... Treat every claim like it represents a real person's livelihood * Keep commitments--strong ...

CCMSI

Claim Representative, Medical Only

Carson City, NV · On-site

$22 - $25/hr

... customer service, and file progression. This position may support career development toward an ... CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability ...

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CCMSI Jobs Information

Do workers at CCMSI get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Does CCMSI pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

At CCMSI, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from CCMSI affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between June 2025 and March 2026.

Do people get paid time off at CCMSI?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at CCMSI worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.

Do CCMSI workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it to get time off at CCMSI?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

Do CCMSI managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to take sick days at CCMSI?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at CCMSI good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and January 2026.

Do people at CCMSI feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at CCMSI get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at CCMSI?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at CCMSI enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at CCMSI recommend working with their team?

Most people recommend working with their team.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at CCMSI?

Most people didn’t get enough training when they started.
69% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at CCMSI?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think CCMSI’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how CCMSI is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Ccmsi?

What are the most popular categories at Ccmsi?

Infographic showing various Customer Service Representative job openings at Ccmsi in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 59% Physical, 3% Hybrid, and 38% Remote job distribution.

PA Workers' Compensation Medical Only Adjuster (Remote)

CCMSI

Dublin, OH • Remote

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

CCMSI rating

7.9

Company rating: 7.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

OverviewClaim Representative, Medical Only - Pennsylvania Workers' Compensation Location: RemoteSchedule: Monday-Friday, 8:00am - 4:30pm ESTSalary Range: $45,000 - $55,000 annually, paid hourly (37.5 hours per week)Build Your Career With Purpose at CCMSIAt CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary 

The Medical Only Claim Representative is responsible for the handling and administration of Pennsylvania Workers' Compensation medical-only claims within a dedicated carrier program. This role manages a high-volume inventory of claims while ensuring timely, accurate, and compliant claim handling.

Working closely with claim staff and internal business partners, the Medical Only Claim Representative supports the claim process from initial assignment through closure by coordinating medical treatment, reviewing documentation, managing claim activity, and maintaining accurate claim records.

This position is ideal for individuals who have workers' compensation experience, strong organizational skills, and an interest in growing their claims career. It offers valuable exposure to claim handling while developing the technical knowledge needed for advancement into more complex adjusting roles.

ResponsibilitiesWhen we hire claim reps at CCMSI, we look for detail oriented professionals who understand that every task supports a real person's claim experience, value accuracy and responsiveness, and contribute to the team's success through organization, collaboration, and a strong commitment to service. 
  • Manage Pennsylvania Workers' Compensation medical-only claims from assignment through closure
  • Review claim information and supporting documentation to ensure accurate claim setup and handling
  • Coordinate and monitor medical treatment activities in accordance with claim handling standards
  • Review and process medical bills, invoices, and claim-related documentation
  • Maintain timely diary management and claim file documentation
  • Summarize medical records, correspondence, and claim activities within the claim system
  • Communicate with medical providers, employers, and internal claim partners as needed
  • Monitor claim activity and identify opportunities for closure or escalation
  • Assist claim staff with claim support activities and special projects
  • Maintain compliance with Pennsylvania Workers' Compensation regulations, Corporate Claim Standards, and client-specific handling instructions
  • Provide responsive service and support while maintaining quality and productivity expectations
QualificationsRequired: 
  • Associate degree or two years of related business, insurance, healthcare, claims, customer service, or administrative experience
  • Knowledge of Pennsylvania Workers' Compensation claims or workers' compensation processes
  • Strong attention to detail and organization skills
  • Ability to manage a high-volume workload efficiently and accurately
  • Strong written and verbal communication skills
  • Ability to prioritize multiple tasks and deadlines
  • Proficiency with Microsoft Office applications including:
    • Outlook
    • Word
    • Excel
  • Ability to work independently in a remote environment
  • Reliable attendance during established business hours
Nice to Have:  
  • Prior Pennsylvania Workers' Compensation experience
  • Medical-only claim handling experience
  • Carrier or TPA claim experience
  • Knowledge of medical terminology
  • Experience reviewing medical bills, treatment records, and claim documentation
  • Experience working within a dedicated client or carrier program
  • Interest in developing a long-term career in Workers' Compensation claims
Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.  Why You'll Love Working Here  4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year  Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance  Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)  Career growth: Internal training and advancement opportunities  Culture: A supportive, team-based work environment  How We Measure SuccessAt CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:   Quality claim handling - thorough investigations, strong documentation, well-supported decisions  Compliance & audit performance - adherence to jurisdictional and client standards  Timeliness & accuracy - purposeful file movement and dependable execution  Client partnership - proactive communication and strong follow-through  Professional judgment - owning outcomes and solving problems with integrity  Cultural alignment - believing every claim represents a real person and acting accordingly  This is where we shine, and we hire adjusters who want to shine with us.

 

Compensation & ComplianceThe posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.Our Core ValuesAt CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:  
  • Lead with transparency We build trust by being open and listening intently in every interaction. 
  • Perform with integrity We choose the right path, even when it is hard. 
  • Chase excellence We set the bar high and measure our success. What gets measured gets done. 
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. 
  • Win together Our greatest victories come when our clients succeed. 
We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #WorkersCompensation #WorkersCompClaims #MedicalOnlyClaims #WorkersCompAdjuster #ClaimRepresentative #PennsylvaniaWorkersComp #PAWorkersComp #CarrierClaims #ClaimsCareers #InsuranceCareers #RemoteJobs #HiringNow #LIRemote #IND123Employment Type: OTHER

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