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9 Catalight Customer Service Representative Jobs Hiring Near You

Catalight

Clinical Manager BCBA

Kapolei, HI · On-site

$74K - $91K/yr

... with Catalight Care Services for client support and scheduling, so working comfortably with ... Partner with colleagues and managers to ensure a positive customer experience for all clients ...

Catalight

Clinical Manager BCBA

Kapolei, HI

$74K - $91K/yr

... with Catalight Care Services for client support and scheduling, so working comfortably with ... Partner with colleagues and managers to ensure a positive customer experience for all clients ...

Catalight

Clinical Manager BCBA

Kapolei, HI · On-site

$74K - $91K/yr

... with Catalight Care Services for client support and scheduling, so working comfortably with ... Partner with colleagues and managers to ensure a positive customer experience for all clients ...

Catalight

Clinical Manager - Trainer

San Jose, CA

Partner with colleagues and managers to ensure a positive customer experience for all clients through coordinated service delivery. * Maintain necessary continuing education requirements. * Other ...

Catalight

Clinical Manager: Trainer

Dublin, CA · On-site

$80 - $100/hr

... customer experience for all clients through coordinated service delivery. Maintain necessary ... Catalight is an equal opportunity employer. #J-18808-Ljbffr

Catalight

$80 - $100/hr

... customer experience for all clients through coordinated service delivery. Maintain necessary ... Catalight is an equal opportunity employer. #J-18808-Ljbffr

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Catalight

Clinical Manager - Trainer

San Jose, CA · On-site

Partner with colleagues and managers to ensure a positive customer experience for all clients through coordinated service delivery. * Maintain necessary continuing education requirements. * Other ...

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Infographic showing various Customer Service Representative job openings at Catalight in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Clinical Manager BCBA

Catalight

Kapolei, HI • On-site

$74K - $91K/yr

Full-time

Posted 10 days ago

Job description

Looking for a role that can make all the difference for a family with a new autism diagnosis for their child? Look no further, as here at the Easterseals Hawaii, the Clinical Manager BCBA is truly there as a trusted source for support and oversight of the treatment team to bring calm to the future of care.
The Clinical Manager BCBA ensures children and young adults diagnosed with autism spectrum disorder (ASD) receive the specialized behavioral intervention services they need to gain the skills necessary for active participation in their communities. This role is responsible for creating and implementing individualized programs for each client and establishing and maintaining effective and empowered care teams.
The ideal candidate is a Board Certified Behavior Analyst BCBA with experience working with children with autism and managing teams. This role involves working with Case Managers and all clinical leaders at Easterseals Hawaii and partnering with Catalight Care Services for client support and scheduling, so working comfortably with individuals at all levels within an organization is a must. Joining Easterseals also means that you want to be part of a culture and community focused on equality and belonging so all people of all abilities can live their best lives and thrive.
ESSENTIAL JOB FUNCTIONS
  • Create, implement, and supervise individualized, high-quality, clinically appropriate ABA programs for children diagnosed with ASD,
  • Provide clinical supervision and work direction to treatment teams that include skills enhancement, clinical consultation, and professional development.
  • Carry out clinical responsibilities and adjust staffing of treatment teams as necessary to effectively provide interventions to meet the full extent of services authorized and support families.
  • Support the development of the annual Autism Services Program V2MOM (Vision, Values, Methods, Obstacles, Measures).
  • Meet or exceed Autism Services Program operating targets as an individual and for supervised team.
  • Adhere to the FoC network structure organizational protocols.
  • Ensure clinical quality, compliance, regulatory, and funder requirements are met, and take action if they are not.
  • Partner with colleagues and managers to ensure a positive customer experience for all clients through coordinated service delivery.
  • Maintain necessary continuing education requirements.
QUALIFICATIONS
Minimum Education, Experience & Training Equivalent to:
  • Master's degree, PsyD, or PhD from an accredited college or university in one of the following disciplines is required: Applied behavior analysis, early childhood education/development, early childhood special education, special education, pediatric therapy, psychology or related field.
  • Board Certified Behavior Analyst (BCBA) with current certification in good standing with regulatory board and strong background in ABA.
  • Three years of experience implementing ABA services, preferably with people with ASD
  • Two or more years' experience providing staff direction and development in a supervisory role.
Knowledge, Skills & Abilities:
  • Knowledgeable of evidence-based methodologies found to benefit children diagnosed with ASD, including ABA, Early Start Denver Model (ESDM), Treatment and Education of Autistic and related Communication-Handicapped Children (TEACCH), Picture Exchange Communication System (PECS), and Pivotal Response Training (PRT).
  • Commitment to building, developing, and supporting diverse teams.
  • Enthusiasm for the values of the organization, including disruption and resilience.
  • Proficiency working with individuals with disabilities and other special needs.
  • Excellent verbal and written communication skills; American Sign Language or bilingual ability preferred.
  • Confidentiality and discretion pertaining to the work environment and maintenance of all HIPAA requirements.
  • Ability to interpret and implement policies, procedures and regulations.
  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.) and related computer software.
  • Consistent good judgment and decision-making skills.
  • Ability to develop effective working relationships with individuals at all levels of the organization.
  • Sensitive to working with an ethnically, linguistically, culturally and economically diverse population.
  • Commitment to ongoing training and development as it relates to clinical skills.
Physical Requirements:
  • Frequent bending, reaching, squatting, kneeling, twisting in order to observe, assess and interact with clients.
  • Stand or sit for extended periods of time, stand for up to 6-8 hours a day.
  • Occasional lifting, carrying, and loading/unloading toys and materials up to and including 50lbs.
  • Visual and auditory ability to work with clients, staff and others in the workplace continuously.
  • Frequent speaking and listening (50%) to clients, staff and other professionals in meetings and on the phone.
  • Occasional driving (to and from office and client homes).
  • Utilize computer, cell phone (iPhone) and/or tablet.
  • Frequent proofreading and checking documents for accuracy.
  • Frequent exposure to disability disorders in clients; occasional emergency situation; occasional exposure to trauma; constant client contact and decision-making; constant concentration required when working with clients.
  • Occasional sitting and maintaining close visual attention to write reports and work at the computer.
  • Implement behavior management strategies including responding to physically challenging behavior.
CONDITIONS OF EMPLOYMENT
  • Ability to obtain and maintain criminal record clearance through the Department of Justice. The People & Performance department must analyze DOJ/FBI live scan reports in accordance with applicable federal, State and local laws as well as fitness for position.
  • Must have valid Driver's License and maintain a clean driving record.
  • Proof of current vehicle registration and safety check.
  • Must pass health screenings, obtain vaccinations and clear TB testing based on company policies.
  • Ability to obtain and maintain CPR certificate.
  • Ability to obtain and maintain clearance through the Office of Inspector General.
  • Ability to obtain and maintain a National Provider Identifier (NPI).
  • Must attend any required training.

Time Type:

Full time
Compensation:
106,000-110,000 Annually

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.


Easterseals Hawaii is an equal opportunity employer.

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