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14 Carshield Customer Service Supervisor Jobs Hiring Near You

CarShield

Customer Service Representative

Saint Peters, MO · On-site

$17 - $19/hr

Job Type Full-time Description CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide ...

CarShield

Inside Sales Representative

Saint Peters, MO

$80K - $200K/yr

Maintaining a consistently positive attitude and customer first approach to deliver stellar service ... Discounted CarShield policies. * Discounted Tuition at Lindenwood University. * Professional ...

CarShield

Inside Sales Representative

Saint Peters, MO · On-site

$80K - $200K/yr

CarShield is growing -- and we're looking for driven, competitive individuals to join our expanding ... Maintaining a consistently positive attitude and customer first approach to deliver stellar service ...

CarShield

Inside Sales Representative

Saint Peters, MO · On-site

$110K/yr

Maintaining a consistently positive attitude and customer first approach to deliver stellar service ... Discounted CarShield policies. * Discounted Tuition at Lindenwood University. * Professional ...

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Carshield Jobs Information

Do workers at CarShield get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Does CarShield pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Is the health insurance from CarShield affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at CarShield?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at CarShield worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2025.

Do CarShield workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at CarShield?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do CarShield managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at CarShield spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at CarShield?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CarShield feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CarShield get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at CarShield?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CarShield enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CarShield recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at CarShield?

Most people got enough training when they started.
80% of people report they got enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at CarShield?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think CarShield’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how CarShield is doing?

Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Customer Service Supervisor jobs?
What are the most popular jobs at Carshield?
What are the most popular categories at Carshield?
Infographic showing various Customer Service Supervisor job openings at Carshield in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

CarShield

Saint Peters, MO

$17 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

CarShield rating

8.8

Company rating: 8.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Description

CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use! 

Reporting to the Customer Service Manager, this position is responsible for:

  • Answering inbound calls from existing customers.
  • Assisting customers with general inquiries, making payments, and questions regarding claims.
  • Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers.
  • Working with finance and administration.
  • Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers.
  • Maintaining current knowledge of products and services offered.
  • Other tasks as assigned.

Pay Rate and Benefits for Customer Service Representative:

  • $17-19/hour, plus performance bonus! (Average ~$20/hour).
  • Group Insurance (Medical, Dental, Vision, Life, etc.).
  • 401k with Employer Match.
  • Paid Time Off at 6 months.
  • Discounted CarShield policies.
  • Discounted Tuition at Lindenwood University.
  • Professional Development Opportunities.
  • Basketball, table tennis, billiards, and other recreation on-site.
  • Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
  • And more!

Requirements

Requirements for Customer Service Representative:

  • Ability to work on-site at our headquarters in St. Peters, MO.
  • Strong attention to detail and the ability to follow directions.
  • Ability to present oneself well over the phone.
  • Excellent customer service skills.
  • Strong communication skills.
  • Highly coachable.
  • Ability to effectively multi-task.
  • 1+ years' experience in a call center environment.
  • Basic computer and typing skills.
  • Must be able to be licensed by the State of Missouri (application process and fee supported by company).
  • Bilingual (English/Spanish) a plus.


What CarShield employees say

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