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30 Cargomatic Customer Service Representative Jobs Hiring Near You

Cargomatic

Pricing Analyst - Drayage

Long Beach, CA · On-site

$75K - $100K/yr

... Cargomatic Cargomatic is revolutionizing the transportation industry. Founded in 2013, we power ... Ensure pricing submissions meet customer requirements, service expectations, and deadlines

Cargomatic

Director, LTL & Truckload

San Francisco, CA

$150K - $180K/yr

You will work across sales, dispatch, compliance, and customer service, and you will be the person ... Equal Opportunity Employer Cargomatic is an equal opportunity employer. We celebrate diversity and ...

Cargomatic

Director, LTL & Truckload

Dayton, NJ

$150K - $180K/yr

You will work across sales, dispatch, compliance, and customer service, and you will be the person ... Equal Opportunity Employer Cargomatic is an equal opportunity employer. We celebrate diversity and ...

Cargomatic

LTL & Truckload Specialist

Long Beach, CA

$60K - $75K/yr

Work with sales, dispatch, and customer service so booking moves through delivery as one flow, and ... Equal Opportunity Employer Cargomatic is an equal opportunity employer. We celebrate diversity and ...

Cargomatic

Yard Manager

Jacksonville, FL · On-site

$70K - $80K/yr

Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture ... Communication & Customer Service * Primary Liaison: Act as the central communication point between ...

Cargomatic

Yard Manager

Jacksonville, FL

$70K - $80K/yr

Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture ... Communication & Customer Service * Primary Liaison: Act as the central communication point between ...

Cargomatic

Yard Manager

Jacksonville, FL · On-site

$70K - $80K/yr

Cargomatic was named to the Built In Best Places to Work list, recognizing our people-first culture ... Communication & Customer Service * Primary Liaison: Act as the central communication point between ...

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How easy is it to get time off at Cargomatic?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at Cargomatic?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

Do people at Cargomatic get to take their breaks without interruption?

Most people have their breaks interrupted.
80% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

Is it stressful to work at Cargomatic?

Most people feel stressed here.
100% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

Do people at Cargomatic recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

Do people get enough training when they start at Cargomatic?

Most people didn’t get enough training when they started.
100% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

Do people get support to advance at Cargomatic?

Most people aren’t given support to advance their career here.
In the last year, 100% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

Do workers feel well informed about how Cargomatic is doing?

Most people don’t feel well informed about how the company is doing.
100% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

What other companies are hiring for Customer Service Representative jobs?

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What are the most popular categories at Cargomatic?

Infographic showing various Customer Service Representative job openings at Cargomatic in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution.

Pricing Analyst - Drayage

Cargomatic

Long Beach, CA • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 21 days ago

Cargomatic rating

4.3

Company rating: 4.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Pricing Analyst - Drayage
Long Beach, CA (Hybrid)
Full-Time
Salary Range: $75,000 - $100,000
About Cargomatic
Cargomatic is revolutionizing the transportation industry. Founded in 2013, we power local freight through the first and largest digital marketplace for local trucking. Our AI-enabled platform uses real-time data to match shippers with available drivers, creating flexible, on-demand capacity while improving efficiency across the supply chain.
We've been recognized as a Built In Best Places to Work, reflecting our people-first culture and commitment to employee growth, collaboration, and impact.
About the Role
We're looking for an experienced Pricing Analyst to support our commercial organization by developing accurate, competitive, and operationally sound pricing for drayage opportunities. This role plays a critical part in our bid and RFP process, ensuring pricing reflects real market conditions, internal cost structures, and the operational realities of port.
This individual contributor role requires extensive hands-on experience in drayage logistics pricing and a deep understanding of the operational factors that impact rates, including terminal constraints, equipment availability, appointment-based workflows, and short-haul network dynamics.
What You'll Do
Pricing & Market Analysis
  • Develop pricing for drayage using market data, lane performance, and historical trends
  • Incorporate port operations, terminal constraints, chassis availability, dwell time, and appointment requirements into pricing assumptions
  • Utilize internal cost models and industry tools to price short-haul and port-centric lanes accurately
  • Evaluate margin impact and ensure pricing aligns with profitability and network strategy
  • Monitor market dynamics, congestion patterns, capacity shifts, and competitor pricing

Bid & RFP Support
  • Prepare and review pricing for bids, RFQs, and RFPs with a focus on drayage and containerized freight
  • Ensure pricing submissions meet customer requirements, service expectations, and deadlines
  • Partner with Sales, Operations, and other stakeholders to deliver accurate, executable proposals
  • Analyze win/loss results and provide recommendations to improve competitiveness and bid strategy

Cross-Functional Collaboration
  • Work closely with Sales, Operations, Capacity, and Finance to validate pricing assumptions
  • Help determine which freight opportunities align best with our drayage network and operational capabilities
  • Support internal teams with pricing insights, scenario analysis, and recommendations

Documentation & Process Improvement
  • Maintain pricing documentation, templates, and bid records
  • Support continuous improvement of pricing tools, processes, and cost models as the business scales

What We're Looking For
Required Qualifications:
  • 3-5 years of direct experience pricing drayage or containerized freight transportation
  • Must have extensive hands-on experience in pricing, bid management, or analytics within transportation or logistics, with direct experience pricing drayage
  • Strong analytical skills and comfort working with data and pricing models
  • Proficiency in Excel (modeling, analysis, scenario evaluation)
  • Excellent organization, communication, and time-management skills
  • Ability to operate effectively in a fast-paced, deadline-driven environment
  • Familiarity with port operations, terminals, chassis providers, and appointment-based workflows
  • Exposure to RFP/RFQ processes
  • Salesforce or CRM experience
  • Experience with freight market tools and rate benchmarking

Benefits & Perks
Cargomatic offers a competitive benefits package designed to support your health, financial security, and overall well-being.
  • Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans
  • Company-paid life insurance and short- and long-term disability coverage
  • Flexible spending accounts and dependent care savings options
  • Employee Assistance Program with confidential counseling, legal, and financial resources
  • Wellness programs and benefit advocacy support

Equal Opportunity Employer
Cargomatic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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